[{"id":533182,"personPtyId":46362524,"firstName":"AJ","lastName":"Wood","titleText":"Sales","shortBioText":"Married to my Beautiful wife Laura we have 6 girls and 1 boy. We live in West Kankakee, IL. Lived here most of my adult life. We love to hang out as a family, eat out, swim, go to the park. I love to meet new people and genuinely care about each customer and their unique situation. Stop in or call today. Thank you and God Bless.","emailTxt":"woodaj.napletonautowerks@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/c3d2de62b464.jpg","drDealerId":38066,"dealerEmpStartDtUtc":"1304208000","industryStartDtUtc":"838857600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":473854,"personPtyId":36587124,"firstName":"Mike","lastName":"Latham","titleText":"Mazda Sales Manager","shortBioText":"Thanks for reviewing my bio. I am the Mazda Brand Manager and have been here at Napleton Mazda since May of 2017. I have been in the automobile business for 25 years. I have lived in the Kankakee area all of my life. I have simple expectations. To make sure your expectations are exceeded in purchasing your next vehicle. I can be reached on my cell phone anytime at 815-545-5782 or you can text me.","emailTxt":"mlatham@napleton.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/6b0e1ec658af.jpg","drDealerId":38066,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"741484800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":473847,"personPtyId":36787545,"firstName":"Patrick","lastName":"Larisey","titleText":"General Manager","shortBioText":"I have been in Automotive Sales since 2000. I love being able to help people find that perfect vehicle. I go out of my way to make sure that my customers are taken care of before and after the sale. I have no problem sending a driver to pick up a vehicle for service. We do it everyday all over the state.\r\n\r\nWhen I am not at work I enjoy spending time with my wife and 2 kids and my lab Rudy. I enjoy the Bears, Hawks, and the Sox. That's right I didn't mention the Cubs!! Wife likes the Cubs, makes for a fun crosstown rival.","emailTxt":"plarisey@napleton.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":38066,"dealerEmpStartDtUtc":"1506816000","industryStartDtUtc":"973036800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":67448,"personPtyId":36672803,"firstName":"Craig","lastName":"Taheny","titleText":"Service Manager","emailTxt":"ctaheny@napleton.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mhackett/b89631ea-2bee-4784-95e5-c1c0b52995e6.jpg","drDealerId":38066,"dealerEmpStartDtUtc":"973036800","industryStartDtUtc":"441763200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":479015,"personPtyId":37198896,"firstName":"Amanda","lastName":"Munro","titleText":"Internet Sales","shortBioText":"Hello, Hello! My name is Amanda Munro. I am 27 year old raised in Grant Park and currently live in Bourbonnais. I am a mother of two beautiful kids and one that will arrive in July. I am also a fur mommy to two crazy dogs. \r\nWhen I'm not at work I love to be outside doing anything with the family. Swimming, boating, walking, ect. I love pasta, basically anything from Olive Garden :)\r\n\r\nI have been working at Napleton for a year but have been selling cars for two years! I love to laugh and have a great time and will make sure that you leave this dealership happy and fulfilled!","emailTxt":"baileyjaxonmom10@aol.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/addf1f8e76c5.jpg","drDealerId":38066,"dealerEmpStartDtUtc":"1496275200","industryStartDtUtc":"1448928000","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":67445,"personPtyId":36566026,"firstName":"Joe","lastName":"Powell","titleText":"Sales Consultant","emailTxt":"jpowell@napleton.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mhackett/179c3b92-f51c-4ac2-9052-7d805beed34d.jpg","drDealerId":38066,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":67446,"personPtyId":36573246,"firstName":"Al","lastName":"Smith","titleText":"Mercedes-Benz Brand Manager","shortBioText":"After nearly 40 years in Automobile sales, over 20 at this location, I take the \"I'm here to help you buy\" approach to my interactions with clients.\r\nWhen not at work, you will find me spending time with my wife, Gardening, Cooking, or playing with our two Golden Retrievers.","emailTxt":"asmith@napleton.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mhackett/8bb6258e-b294-46de-947b-866b22ab42f2.jpg","drDealerId":38066,"dealerEmpStartDtUtc":"804556800","industryStartDtUtc":"260236800","certifiedEmployee":false,"deptDscrp":"Management"}]

Napleton Autowerks Bourbonnais

Rectangle 48
Sales 9:00 AM - 5:00 PM
Service 8:00 AM - 4:00 PM

Napleton Autowerks Bourbonnais Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:30 PM

Tuesday

7:00 AM - 5:30 PM

Wednesday

7:00 AM - 5:30 PM

Thursday

7:00 AM - 5:30 PM

Friday

7:00 AM - 5:30 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2005

At Napleton Auto Group, we are dedicated to providing each customer with the best service we can possibly provide.

...



Customer satisfaction is the single most important focus of our business, just as it has been since we opened the first dealership in 1931 with a philosophy of "Common Courtesy". Simply put, we treat our customers the way we would like to be treated. We want every customer's experience to be as timely, comfortable and satisfying as possible.

For over 80 years, the Napleton family has made sure that nothing is more important than our commitment to your satisfaction. We hope you'll join the thousands of other satisfied customers.

"Putting Dreams in Driveways"

Service

Oil, Filter Change

$39.95 and up*

Multi-Point Inspection

Complimentary

New Brake Pads/Shoes (Rear)

$199.95 and up*

Cabin Filter Replacement

$65.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
116 lifetime reviews. Includes reviews of Napleton Autowerks Bourbonnais from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 28, 2018

    My experience at Napleton was great. Aj Wood gets 5 stars from me. Aj was understanding with everything, very friendly, and wasn???t pressuring me into... getting anything. I told him where i wanted to be with my payments and they made it happen. I would Definitely recommend this dealership. All the staff were very friendly.

    5.0 out of 5
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    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    AJ Wood

    Sales

    (5.0) 18 reviews

    Craig Taheny

    Service Manager

    NOT RATED

  • 5.0 out of 5
    November 20, 2018

    Wonderful experience you went above and beyond. Thank you so much for everything . We have purchased many vehicles in the past this was the most enjoyable.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    AJ Wood

    Sales

    (5.0) 18 reviews

    Mike Latham

    Mazda Sales Manager

    (5.0) 12 reviews

  • 5.0 out of 5
    November 19, 2018

    I wanted to purchase locally so sent a request to three dealers via the Internet and Amanda got back to me right away and introduced me to AJ. He made... the experience like you were speaking with an old friend vs. a salesman. He is knowledgeable, timely, and thoroughly answered all my questions. World Class Experience!!!!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    AJ Wood

    Sales

    (5.0) 18 reviews

    Mike Latham

    Mazda Sales Manager

    (5.0) 12 reviews

    Craig Taheny

    Service Manager

    NOT RATED

    Amanda Munro

    Internet Sales

    NOT RATED

  • 5.0 out of 5
    October 28, 2018

    The dealership was prompt, professional and efficient. They helped me expedite delivery. they were highly responsive to my situation and needs. I'd deal... with them in a heartbeat.

    5.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Latham

    Mazda Sales Manager

    (5.0) 12 reviews

    Amanda Munro

    Internet Sales

    NOT RATED

    Al Smith

    Mercedes-Benz Brand Manager

    NOT RATED

  • 5.0 out of 5
    October 1, 2018

    Mike Latham was great to work with! I had some not-so-pleasant experiences at other dealerships, and when I went to Napleton, there was a noticeable difference.... They worked with me to make a deal and complete the process in a timely fashion. There was no pressure to buy, and I felt that they were very open and honest. I love my new car, and this was a great dealership to work with!

    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks again. Enjoy the CX5. Please let us know if we can help with anything in the future. Don¿¿¿t forget to come in for a free car wash!!


    Worked with:
    Mike Latham

    Mazda Sales Manager

    (5.0) 12 reviews

    Patrick Larisey

    General Manager

    (5.0) 7 reviews

    Amanda Munro

    Internet Sales

    NOT RATED

  • 5.0 out of 5
    September 4, 2018

    Completely hassle free/stress free purchase. Very open to my needs and beyond. Truly genuine folks, this is my "Go To " dealership now. Thanks guys!

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Patrick Larisey

    General Manager

    (5.0) 7 reviews

  • 5.0 out of 5
    August 31, 2018

    I had a great experience with AJ at Napleton. He was clear and communicative throughout the process, didn???t try to ???sell??? me or push me in any direction.... I got a great price on a great car in less than a week, with no stress or pressure. I???d recommend Napleton to anyone.

    5.0 out of 5
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    Not Applicable
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    AJ Wood

    Sales

    (5.0) 18 reviews

  • 5.0 out of 5
    August 30, 2018

    Adam Surf was wonderful to work with. He took my bad experience at another dealership, and made my car purchase easy and exactly what I was looking for... at the price I was wanting. Mike Latham was very helpful showing me how to work everything in my new Lincoln MKZ. The staff was very friendly and very helpful.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Latham

    Mazda Sales Manager

    (5.0) 12 reviews

  • 5.0 out of 5
    August 17, 2018

    went in knowing what I wanted and was nicely welcomed by the staff. Helped me with any questions i had and answered the ones i didn't think of. great place...

    5.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    AJ Wood

    Sales

    (5.0) 18 reviews

  • 5.0 out of 5
    August 7, 2018

    AJ was exceptionally easy to work with on our trade from an older MKX to this new one - he listened, asked appropriate questions and helped find exactly... what we wanted from another dealership. His follow-through after the sale has been great. The usual dialogue with a sales manager was surprisingly pleasant with Mike, as he was fair and personable.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    AJ Wood

    Sales

    (5.0) 18 reviews

    Mike Latham

    Mazda Sales Manager

    (5.0) 12 reviews

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