Napleton Mazda in Bourbonnais

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 5:30 PM

Napleton Mazda in Bourbonnais Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:30 PM

Tuesday

7:00 AM - 5:30 PM

Wednesday

7:00 AM - 5:30 PM

Thursday

7:00 AM - 5:30 PM

Friday

7:00 AM - 5:30 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2005

At Napleton Auto Group, we are dedicated to providing each customer with the best service we can possibly provide.

...



Customer satisfaction is the single most important focus of our business, just as it has been since we opened the first dealership in 1931 with a philosophy of "Common Courtesy". Simply put, we treat our customers the way we would like to be treated. We want every customer's experience to be as timely, comfortable and satisfying as possible.

For over 80 years, the Napleton family has made sure that nothing is more important than our commitment to your satisfaction. We hope you'll join the thousands of other satisfied customers.

"Putting Dreams in Driveways"

Service

Oil, Filter Change

$39.95 and up*

Multi-Point Inspection

Complimentary

New Brake Pads/Shoes (Rear)

$199.95 and up*

Cabin Filter Replacement

$65.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
117 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 25, 2019

    A great buying experience from start to finish. Jeff, Laurie, Terry and Adam were friendly, knowledgeable, efficient and sincere. I HIGHLY recommend Napleton... and I would DEFINITELY deal with them again. Thank you for taking good care of me!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Charlie!! Enjoy that Amazing Vehicle!!!! Jeff Tamborrino

  • 5.0 out of 5
    November 28, 2018

    My experience at Napleton was great. Aj Wood gets 5 stars from me. Aj was understanding with everything, very friendly, and wasn???t pressuring me into... getting anything. I told him where i wanted to be with my payments and they made it happen. I would Definitely recommend this dealership. All the staff were very friendly.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • January 30, 2015

    WE HAVE BEEN CUSTOMERS AT THE NAPLETON DEALERSHIP IN BOURBONNAIS FOR OVER 6 YEARS. WE HAVE JUST BOUGHT OUR 5TH CAR FROM THEM. WE HAVE FOUND THEIR SALES... STAFF TO BE FAIR, HONEST & EASY TO DEAL WITH. THEIR SERVICE DEPT. HAS BEEN THERE FOR US IN EVERY WAY. IF WE'VE HAD A PROBLEM WITH A CAR, IT WAS TAKEN CARE OF RIGHT AWAY. THEIR SHOWROOM & SERVICE DEPT. ARE CLEAN & WELL CARED FOR. A GREAT DEALERSHIP TO DO BUSINESS WITH.. WHEN WE ARE READY FOR OUR NEXT CAR, IT WILL COME FROM NAPLETON. .

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 20, 2018

    Wonderful experience you went above and beyond. Thank you so much for everything . We have purchased many vehicles in the past this was the most enjoyable.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    November 19, 2018

    I wanted to purchase locally so sent a request to three dealers via the Internet and Amanda got back to me right away and introduced me to AJ. He made... the experience like you were speaking with an old friend vs. a salesman. He is knowledgeable, timely, and thoroughly answered all my questions. World Class Experience!!!!

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    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    October 28, 2018

    The dealership was prompt, professional and efficient. They helped me expedite delivery. they were highly responsive to my situation and needs. I'd deal... with them in a heartbeat.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    October 1, 2018

    Mike Latham was great to work with! I had some not-so-pleasant experiences at other dealerships, and when I went to Napleton, there was a noticeable difference.... They worked with me to make a deal and complete the process in a timely fashion. There was no pressure to buy, and I felt that they were very open and honest. I love my new car, and this was a great dealership to work with!

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    Shopped for a new car
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    Dealer Response

    Thanks again. Enjoy the CX5. Please let us know if we can help with anything in the future. Don¿¿¿t forget to come in for a free car wash!!

  • 5.0 out of 5
    September 4, 2018

    Completely hassle free/stress free purchase. Very open to my needs and beyond. Truly genuine folks, this is my "Go To " dealership now. Thanks guys!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    August 31, 2018

    I had a great experience with AJ at Napleton. He was clear and communicative throughout the process, didn???t try to ???sell??? me or push me in any direction.... I got a great price on a great car in less than a week, with no stress or pressure. I???d recommend Napleton to anyone.

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    Shopped for a used car
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  • 5.0 out of 5
    August 30, 2018

    Adam Surf was wonderful to work with. He took my bad experience at another dealership, and made my car purchase easy and exactly what I was looking for... at the price I was wanting. Mike Latham was very helpful showing me how to work everything in my new Lincoln MKZ. The staff was very friendly and very helpful.

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    Shopped for a new car
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