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Reviews

Average Ratings

4.2
Average based on 12 reviews.
  • Gave me the most for my trade

    I went to several dealers, and I got the run around. A few dealers wouldn't give me a straight answer as to my trade value, one went as far as tel...


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    I went to several dealers, and I got the run around. A few dealers wouldn't give me a straight answer as to my trade value, one went as far as telling me that my trade amount depended on what vehicle I am buying. Brother's was honest, and answered all my questions. Not only did they give me the most for my trade, they gave me the best deal on my new Equinox.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2012 Chevy Silverado purchase

    Salesman Mike was excellent in helping us to purchase the truck. and overall the dealership was also very helpful. Definitely would recommend Brot...


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    Salesman Mike was excellent in helping us to purchase the truck. and overall the dealership was also very helpful. Definitely would recommend Brothers Chevy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Friendly, no nonsense atmosphere.

    I have bought several vehicles from Brother's Chevrolet. I love the no nonsense approach they have. No surprises, and treated me like a person not...


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    I have bought several vehicles from Brother's Chevrolet. I love the no nonsense approach they have. No surprises, and treated me like a person not a number.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service manual

    I purchased a 2014 Chevy Cruze without the service manuals in it. I called the salesman and he told me he would send me one, it has been two weeks...

    Dealer Response

    Terrence, I completely apologize for the manual not get as fast as desired. When I order them from the company (Helm) that carries them it usually...


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    I purchased a 2014 Chevy Cruze without the service manuals in it. I called the salesman and he told me he would send me one, it has been two weeks and we still have not received it.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Terrence, I completely apologize for the manual not get as fast as desired. When I order them from the company (Helm) that carries them it usually takes about 4 weeks for us to get them for some reason. I can assure you that one is on the way to you. If you have any other questions, please contact me directly. Aaron Dunn - General Sales Manager Brother's Chevrolet 440-647-5381


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  • John Berglund

    We have had a number of recalls (3 on one vehicle and 2 on another) serviced and I was impressed at how quickly they were handled and how much bet...


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    We have had a number of recalls (3 on one vehicle and 2 on another) serviced and I was impressed at how quickly they were handled and how much better the cars performed afterward. The parts guy informed us when parts arrived and worked together with the service people to get us in as soon as they were in. The owner was often present and involved in checking in on how things were going for us. I never felt like I was a burden when calling in, like I have sometimes felt when trying to get something through other dealerships. They have been very flexible in working with our schedule, and the work has been good.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Friendly and Honest

    They (Mike) made our car shopping experience a joy!


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    They (Mike) made our car shopping experience a joy!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Service

    Very good service and the staff is very nice. I would recommend this place to my family and friends.


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    Very good service and the staff is very nice. I would recommend this place to my family and friends.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Terrible

    Have fun with this dealership. They don't stand by the warranties they offer. The mechanics have no clue what they are doing. And when they mess y...

    Dealer Response

    Thank you for your valuable feedback. We have been in business for 25 years and strive to satisfy all of our customers in sales, finance and servi...


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    Have fun with this dealership. They don't stand by the warranties they offer. The mechanics have no clue what they are doing. And when they mess your car up they put the blame on you. Awful experience with Brothers. Goes to show by their other dealerships had to close up shop. Be careful when they go to check you for financing too because the will send you to 30 banks with your application to harpoon your credit. I will never set foot in this dealership again.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your valuable feedback. We have been in business for 25 years and strive to satisfy all of our customers in sales, finance and service. I am sorry we did not live up to your expectations. Since you responded anonymously, I do not know the exact nature of your concerns and how we can resolve the problem? If you would like to discuss it and try to resolve your concern I can be reached at lharrison@brotherschevy.com or 440-647-5381 and ask for Lad Harrison.


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  • Easy and helpful

    Aaron Anderson was great. Answered our questions and even put the truck up on a rack. Worked with us and the bank to get an affordable payment.


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    Aaron Anderson was great. Answered our questions and even put the truck up on a rack. Worked with us and the bank to get an affordable payment.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Deal, Family Friendly

    Easiest car buying experience I have ever had! Well worth the drive from Vermilion. Made me a customer for life.


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    Easiest car buying experience I have ever had! Well worth the drive from Vermilion. Made me a customer for life.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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