Pat O'Brien Chevrolet South

Reviews

4.8 out of 5 4.8
196 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 1, 2018

    I was notified of a recall on my truck, notice was very bright orange postcard type. could not miss this notice, made my appointment for the next day.... bright orange card is a great idea could not miss it in the other mail. arrived for my appointment, paper work complete, have a seat, should be finished within the hour. corrective action completed within the hour, vehicle washed drove out one happy camper. great customer service

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello there, we appreciate you taking the time to leave us this feedback!

  • 5.0 out of 5
    November 23, 2018

    Easy to schedule an appointment. Great, courteous check in. Lounge was comfortable, clean and had internet. Vehicle done early. Great value.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for sharing your positive experience! We hope you have a great day!

  • August 5, 2017

    They are always looking after the customer and trying hard to make us happy with there service. So very polite.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 9, 2018

    we were hoping that we would be able to make a car purchase since we traveled from Elma NY to Medina OH based on the website and the phone conversation... with had with Adam Singer. We are pleased to say that we were able to make the truck purchase and very satisfied with Adam

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

  • 5.0 out of 5
    November 5, 2018

    Marissa was pleasure to work with and she accommodate our busy schedule.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our team strives to deliver an ex...cellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

  • 5.0 out of 5
    October 30, 2018

    I am a lifelong Medina resident and have been purchasing Chevys since the 60's. My first car was a chevy Malibu that I purchased from galuccis dealership... in 1966.i have always tried to shop locally.My last 3 vehicles from Pat obrien south andI have worked with Mike Vincent for all of purchases. Mike is a wonderful representative for the dealership.He is the poster boy for customer service. Always answering all questions promptly.Explains everything about the new vehicle simply and completely.He makes suggestions in models etc that let you know he is a great listener. He never pressures me but follows up consistently year in and year out. I was so impressed with mike that i referred my sister and brother in law to him and he has helped them with 3 vehicles.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're pleased to know we have been able to exceed your expectations and really help you out! We always strive to provide top quality service to e...very guest, and are pleased to hear that you enjoyed your experience here at South - Pat O'Brien Chevrolet!

  • 5.0 out of 5
    October 21, 2018

    we came in late (after 6PM) yet people stayed late and were more than helpful in getting us into a new car. This is the 4th purchase from O'Brien... Chevy and in a few years we will be going back for our 5th

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again s...oon!

  • 5.0 out of 5
    October 8, 2018

    Patricia's cheerful greeting and service, Bret's usual masterful "wrenching" contributed to another memorable experience at Pat O'Brien... Chevy! Excellent place to do business!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

  • 5.0 out of 5
    October 5, 2018

    Thanks to Patricia Slama, Service Advisor, for her kind and professional attention with the problem I had with my seat belt. Please advise her of my review... and Thank Her for a Job well done.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we really appreciate your feedback! We sincerely value your business and look forward to your next visit!

  • 5.0 out of 5
    September 19, 2018

    My experience was excellent. I got to pick out the exterior AND interior of my new Cruze. The staff was very patient with me with all my questions since... this was the first time I am buying a car with monthly payments.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we're so glad that we were able to go above and beyond your expectations! If you're ever in need of more help, please let us know!

View More Reviews