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Key Hyundai of Milford

(3,138 reviews)
Visit Key Hyundai of Milford
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 2:00pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 consumer dealer award
View 15 awards
2020 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (203) 951-6448 (203) 951-6448
Used (203) 447-8701 (203) 447-8701
Service (203) 567-4274 (203) 567-4274

Inventory

See all 286 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2020.
The team at Key Hyundai of Milford would like to welcome you to our dealership in Milford where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Hyundai vehicles or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on our professional finance team will help you get settled with a competitive financing or lease plan.

Service center

Phone number (203) 567-4274

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

(3,138 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I couldn’t be more pleased and satisfied with my 2023

I couldn’t be more pleased and satisfied with my 2023 Hyundai Santa Fe. Andreas Constantinou helped Me drive away in my Dream vehicle :) he was a pleasure to work with and I highly Recommend him. I couldn’t be any happier thank you!!!!

I couldn’t be more pleased and satisfied with my 2023

I couldn’t be more pleased and satisfied with my 2023 Hyundai Santa Fe. Andreas Constantinou helped Me drive away in my Dream vehicle :) he was a pleasure to work with and I highly Recommend him. I couldn’t be any happier thank you!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We're thrilled to hear you're loving your 2023 Hyundai Santa Fe! Andreas Constantinou is truly dedicated to providing an exceptional experience, and we're so happy he helped you drive away in your dream vehicle. We appreciate your recommendation and look forward to serving you again in the future! Enjoy your new ride! Best Regards, Bobby Stevens Managing Partner

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I worked with Andy who was amazing from beginning to end.

I worked with Andy who was amazing from beginning to end. He was knowledgeable, kind and sincere. He kept in contact throughout the purchasing process and I am very satisfied with my choice.

I worked with Andy who was amazing from beginning to end.

I worked with Andy who was amazing from beginning to end. He was knowledgeable, kind and sincere. He kept in contact throughout the purchasing process and I am very satisfied with my choice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! 😊 We're thrilled to hear that Andy provided such knowledgeable, kind, and sincere service throughout your purchase. Enjoy your new vehicle, and we appreciate your trust in us! 🚗💙 Best Regards, Bobby Stevens Managing Partner

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I purchased a 2024 Santa Fe Hybrid Limited in August of

I purchased a 2024 Santa Fe Hybrid Limited in August of 2024. Our sales rep, Andy Constantinou, was fantastic. We like vehicle very much and the new tech is pretty good. Unfortunately; the Service Department is awful. I brought my vehicle in less than a month due to a vibration at highway speed. The Service Department managed to damage my car while it was in the shop requiring a visit to the body shop where it spent a month while someone figure out the right paint codes. After getting the car back and several more visits to Service; I still have the vibration at highway speed and have engaged Hyundai Corporate to help with the resolution. Stay tuned - this isn't over yet!

I purchased a 2024 Santa Fe Hybrid Limited in August of

I purchased a 2024 Santa Fe Hybrid Limited in August of 2024. Our sales rep, Andy Constantinou, was fantastic. We like vehicle very much and the new tech is pretty good. Unfortunately; the Service Department is awful. I brought my vehicle in less than a month due to a vibration at highway speed. The Service Department managed to damage my car while it was in the shop requiring a visit to the body shop where it spent a month while someone figure out the right paint codes. After getting the car back and several more visits to Service; I still have the vibration at highway speed and have engaged Hyundai Corporate to help with the resolution. Stay tuned - this isn't over yet!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback, and we sincerely apologize for the frustration you've experienced. We're glad to hear that Andy was fantastic and that you're enjoying the tech in your 2024 Santa Fe Hybrid Limited. However, we deeply regret the issues you've encountered with our Service Department and the vibration problem. Please know that we take your concerns seriously, and we're committed to resolving this matter to your satisfaction. Please contact us directly at (203) 877-6820 so that we can discuss a lasting solution. Best Regards, Bobby Stevens Managing Partner

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Just purchased my second car from Andy at Key Hyundai.

Just purchased my second car from Andy at Key Hyundai. I cannot say enough about how he prioritizes the customer and their experience. If you are looking for an honest person to do business with who focuses on customer satisfaction, Andy is your person! A+++

Just purchased my second car from Andy at Key Hyundai.

Just purchased my second car from Andy at Key Hyundai. I cannot say enough about how he prioritizes the customer and their experience. If you are looking for an honest person to do business with who focuses on customer satisfaction, Andy is your person! A+++

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and for being a repeat customer! We're thrilled to hear that Andy continues to provide you with an outstanding experience. His dedication to honesty and customer satisfaction truly makes him a standout. We appreciate your trust and look forward to assisting you with all your future vehicle needs! A+++ right back at you! Best Regards, Bobby Stevens Managing Partner

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This dealership was fantastic.

This dealership was fantastic. I spoke with a salesman by the name of Andreas Constantinou who fulfilled his promise that he would get me in a car the same day. He explained the process to me very well made sure I understood all the ins and outs. He's great at what he does.

This dealership was fantastic.

This dealership was fantastic. I spoke with a salesman by the name of Andreas Constantinou who fulfilled his promise that he would get me in a car the same day. He explained the process to me very well made sure I understood all the ins and outs. He's great at what he does.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience! We’re thrilled to hear Andreas Constantinou was able to fulfill his promise and get you into a car the same day. His dedication to ensuring you understood the process truly makes a difference. We’re so glad you had a great experience and appreciate your feedback! 🚗 Best Regards, Bobby Stevens Managing Partner

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Andreas Constantinou was a caring and compassionate car

Andreas Constantinou was a caring and compassionate car dealer. Ask for him if you want to buy a car. He is absolutely amazing!!

Andreas Constantinou was a caring and compassionate car

Andreas Constantinou was a caring and compassionate car dealer. Ask for him if you want to buy a car. He is absolutely amazing!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! 🌟 We're thrilled to hear that Andreas Constantinou provided such a caring and compassionate experience. He truly goes above and beyond to ensure every customer is well taken care of, and we’re glad you had the chance to experience that firsthand. We’ll be sure to pass along your praise to him. If you ever need anything, we’re here for you! Enjoy your new car! Best Regards, Bobby Stevens Managing Partner

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shelley geriak 4 reviews 2 hours ago New I

shelley geriak 4 reviews 2 hours ago New I would’ve never purchased my car from Key Hyundai if it wasn’t for Andy and Haley! Andy is very down to earth and Key Hyundai is lucky to have him if it wasn’t for him , I would’ve left. Being on a fixed budget. I specifically stated I did not want the 999.paint guard and fiber guard protection. I then had to wait 3 hours to see Ken in financing as they seem to be very short on help. I kept wanting to leave which I should’ve but Andy convinced me to wait, I am recovering from an ankle tendon injury and was in pain .When I finally saw Ken, he would not give me a printout of all the charges so I did not know that I was being charged 999.00 He was very rude and short with me. He could have at least gone over each charge ! He could written down it down On a piece of paper !when I returned to pick up my car I saw the charge on my paperwork and they refused to refund or subtract that from the amount I owe the bank and they wouldn’t even come out and tell me . Plus something sketchy is going on as the finance manager still did not meet with me but kept giving the papers to the sales person to bring out to me for me to sign ?I think it’s poor business and it’s not acceptable ! Kyle would not even come out to talk to Me! It really ruined any excitement I had from purchasing my new vehicle! Not even an apology!p

shelley geriak 4 reviews 2 hours ago New I

shelley geriak 4 reviews 2 hours ago New I would’ve never purchased my car from Key Hyundai if it wasn’t for Andy and Haley! Andy is very down to earth and Key Hyundai is lucky to have him if it wasn’t for him , I would’ve left. Being on a fixed budget. I specifically stated I did not want the 999.paint guard and fiber guard protection. I then had to wait 3 hours to see Ken in financing as they seem to be very short on help. I kept wanting to leave which I should’ve but Andy convinced me to wait, I am recovering from an ankle tendon injury and was in pain .When I finally saw Ken, he would not give me a printout of all the charges so I did not know that I was being charged 999.00 He was very rude and short with me. He could have at least gone over each charge ! He could written down it down On a piece of paper !when I returned to pick up my car I saw the charge on my paperwork and they refused to refund or subtract that from the amount I owe the bank and they wouldn’t even come out and tell me . Plus something sketchy is going on as the finance manager still did not meet with me but kept giving the papers to the sales person to bring out to me for me to sign ?I think it’s poor business and it’s not acceptable ! Kyle would not even come out to talk to Me! It really ruined any excitement I had from purchasing my new vehicle! Not even an apology!p

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback, and we’re truly sorry to hear about the challenges you faced during your experience with us. We understand how frustrating this situation must have been, especially with the lack of communication and transparency you encountered. While we’re glad that Andy and Haley were able to help you, we’re disappointed that the process didn’t meet your expectations, particularly in financing and handling the additional charges. We’ll make sure to review this with our team to improve the overall experience for our customers moving forward. If you’d like to discuss this further or resolve any outstanding concerns, please don’t hesitate to reach out to us directly at (203) 877-6820. Your satisfaction is important, and we would appreciate the opportunity to make things right.

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Haley Maxwell, a former coworker and friend reached out

Haley Maxwell, a former coworker and friend reached out to me to let me know, she is working at Key Hyundai in Milford. I've driven Toyota's for the past 13 years. I let Haley know, that Andy Constantinaou who also works at Key was a friend of mine. The two of them teamed up together, and not only made my decision easy, they walked me through the features and benefits of the Hyundai Tucson I never once felt I was being sold. They made it quick and easy, and kept my brand new car payments about the same as my 2021. I love buying from people I trust, and you can trust both of them to be honest, take their time with you, and explain everything in detail. God Bless!

Haley Maxwell, a former coworker and friend reached out

Haley Maxwell, a former coworker and friend reached out to me to let me know, she is working at Key Hyundai in Milford. I've driven Toyota's for the past 13 years. I let Haley know, that Andy Constantinaou who also works at Key was a friend of mine. The two of them teamed up together, and not only made my decision easy, they walked me through the features and benefits of the Hyundai Tucson I never once felt I was being sold. They made it quick and easy, and kept my brand new car payments about the same as my 2021. I love buying from people I trust, and you can trust both of them to be honest, take their time with you, and explain everything in detail. God Bless!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your wonderful experience! We're thrilled to hear that Haley and Andy were able to make your car-buying process so seamless and stress-free. It’s great to know that they took the time to explain all the features of the Hyundai Tucson and made sure you felt comfortable every step of the way. We truly appreciate your trust in them and are so happy you love your new car. If you need anything in the future, don’t hesitate to reach out. Best Regards, Bobby Stevens Managing Partner

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I saw a car online drove there to purchase and they

I saw a car online drove there to purchase and they started playing with numbers their sales mangers sit behind glass and the salespeople run back and forth like puppets they didn't care if I could afford the car it was all out about selling it then discussing the price. I emailed Jill Merriam to discuss and never even heard back from her I will never go back and never recommend them. Needless to say i found the same car cheaper and a 2025 model instead a 2024

I saw a car online drove there to purchase and they

I saw a car online drove there to purchase and they started playing with numbers their sales mangers sit behind glass and the salespeople run back and forth like puppets they didn't care if I could afford the car it was all out about selling it then discussing the price. I emailed Jill Merriam to discuss and never even heard back from her I will never go back and never recommend them. Needless to say i found the same car cheaper and a 2025 model instead a 2024

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We're truly sorry to hear about the issues you encountered during your visit. This is not the level of service we strive to provide, and we regret that we didn’t meet your expectations. Your feedback is invaluable, and we take it seriously. We’d like the opportunity to make things right and understand more about what happened. Please reach out to us at (203) 877-6820 so we can address your concerns directly. We apologize again for any inconvenience caused and appreciate you bringing this to our attention.

Consumer response

I still have not heard back from Jill Merriam who i sent an email to I do not believe you care that much about the customer.

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I absolutely love this dealership.

I absolutely love this dealership. This Hyundai dealership location always has a good inventory of vehicles to choose from and no matter what someone decides on, pre-owned or new, Hyundai make or not, can’t go wrong with any of them. The customer service is outstanding too. The sales team works at their very best to understand what vehicle and features a customer desires. I recently purchased a red 2025 Elantra. The sales associate I worked with was Hayley Maxwell. She’s a very nice girl, she was very professional with me. I appreciate how she took the time to hear me out and understood what I was looking for. I feel she deserves the most out of making this sale to me. I’m very happy with my new Elantra. It’s beautiful, drives very well, has all the features I like. I cannot thank Hayley and the sales manager Nick Pellegrino enough for offering me this deal and making sure I found a car that was right for me

I absolutely love this dealership.

I absolutely love this dealership. This Hyundai dealership location always has a good inventory of vehicles to choose from and no matter what someone decides on, pre-owned or new, Hyundai make or not, can’t go wrong with any of them. The customer service is outstanding too. The sales team works at their very best to understand what vehicle and features a customer desires. I recently purchased a red 2025 Elantra. The sales associate I worked with was Hayley Maxwell. She’s a very nice girl, she was very professional with me. I appreciate how she took the time to hear me out and understood what I was looking for. I feel she deserves the most out of making this sale to me. I’m very happy with my new Elantra. It’s beautiful, drives very well, has all the features I like. I cannot thank Hayley and the sales manager Nick Pellegrino enough for offering me this deal and making sure I found a car that was right for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your thoughtful review! We're thrilled to hear that you had such a positive experience with Hayley and Nick. It’s great to know that we could help you find the perfect 2025 Elantra that fits your needs. We truly appreciate your kind words about our inventory, customer service, and the care Hayley took in understanding exactly what you were looking for. Enjoy your beautiful new Elantra—it sounds like it’s everything you hoped for! We look forward to assisting you again in the future. 😊🚗

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