Reviews
The customer service is excellent.
The customer service is excellent. They are all really nice and very helpful. This is my second car with Mercedes and I am very satisfied with my purchase
The customer service is excellent.
The customer service is excellent. They are all really nice and very helpful. This is my second car with Mercedes and I am very satisfied with my purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that you're satisfied with your second car purchase from Mercedes-Benz Of Omaha! Our team is committed to providing excellent service and support. Enjoy the ride!
I enquired about a vehicle listed on the website and i
I enquired about a vehicle listed on the website and i was talking to Colin about the vehicle and was in touch for almost an hour. After few minutes he comes back and says sorry the vehicle is sold to other customer just 10 mins ago. Not sure why i wasn't the first customer instead offered other customer to buy who came after me. Not a professional way to deal with.
I enquired about a vehicle listed on the website and i
I enquired about a vehicle listed on the website and i was talking to Colin about the vehicle and was in touch for almost an hour. After few minutes he comes back and says sorry the vehicle is sold to other customer just 10 mins ago. Not sure why i wasn't the first customer instead offered other customer to buy who came after me. Not a professional way to deal with.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I am sorry to hear about this recent experience. Our goal is to achieve 100% satisfaction. Please give our General Manager Andrew Malouf a call at your earliest convenience to discuss this matter. 402-384-999. Thank you.
Excellent working with Nate, fast and easy, made the
Excellent working with Nate, fast and easy, made the process as painless as possible, vehicle was ready exactly when they said it would be
Excellent working with Nate, fast and easy, made the
Excellent working with Nate, fast and easy, made the process as painless as possible, vehicle was ready exactly when they said it would be
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mark, we're delighted to hear that Nate made your experience smooth and efficient at Mercedes-Benz Of Omaha. Thank you for sharing this positive feedback!
NOT GOOD.
NOT GOOD. There are two bolts in the back liscence plate. are not there And the nuts that hold it are not there.
NOT GOOD.
NOT GOOD. There are two bolts in the back liscence plate. are not there And the nuts that hold it are not there.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Sent in an inquiry on a new S580.
Sent in an inquiry on a new S580. Recieved a response stating it was available. Somehow, in the 90m between emails, the car was sold yet they had others available with a similar spec for just $50-60k more than they one they had advertised. Draw your own conclusions about what they are up to at Mercedes or Omaha
Sent in an inquiry on a new S580.
Sent in an inquiry on a new S580. Recieved a response stating it was available. Somehow, in the 90m between emails, the car was sold yet they had others available with a similar spec for just $50-60k more than they one they had advertised. Draw your own conclusions about what they are up to at Mercedes or Omaha
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Julissa was our salesperson and she took great care of
Julissa was our salesperson and she took great care of us! My husband and I couldn't be happier. No buyer's remorse here! Keep up the good work!
Julissa was our salesperson and she took great care of
Julissa was our salesperson and she took great care of us! My husband and I couldn't be happier. No buyer's remorse here! Keep up the good work!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Denise, we're delighted to hear that Julissa provided such excellent service at Mercedes-Benz Of Omaha. Thanks for sharing your positive experience!
May was our salesman.
May was our salesman. He did a great job explaining everything to us he did an awesome job
May was our salesman.
May was our salesman. He did a great job explaining everything to us he did an awesome job
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for commending our efforts! The team at Mercedes-Benz Of Omaha wishes you happy miles ahead.
Calen was our salesman, very nice and always answered our
Calen was our salesman, very nice and always answered our question quickly. He made the whole process so much nicer. Everyone at the dealership was very welcoming! We live out of state, it’s worth the drive. 😊 We will be back.
Calen was our salesman, very nice and always answered our
Calen was our salesman, very nice and always answered our question quickly. He made the whole process so much nicer. Everyone at the dealership was very welcoming! We live out of state, it’s worth the drive. 😊 We will be back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nikki, we're so glad to know that Calen and the team at Mercedes-Benz Of Omaha made your out-of-state purchase worth it! We appreciate you choosing us for your car-buying needs. Looking forward to seeing you again in the future!
Drew was our salesman and he was great The entire group
Drew was our salesman and he was great The entire group was super. Highly recommend them to buy your next Mercedes Benz Bart & Lisa Laber
Drew was our salesman and he was great The entire group
Drew was our salesman and he was great The entire group was super. Highly recommend them to buy your next Mercedes Benz Bart & Lisa Laber
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bart, we're so glad to know that Drew and our team at Mercedes-Benz Of Omaha provided you with a great experience. We appreciate your recommendation! Enjoy your new Mercedes Benz!
Professional, helpful, well informed and efficient.
Professional, helpful, well informed and efficient. The representative was outstanding, and a pleasure to work with. Very pleased with the outcome.
Professional, helpful, well informed and efficient.
Professional, helpful, well informed and efficient. The representative was outstanding, and a pleasure to work with. Very pleased with the outcome.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to know you had a positive experience with our team at Mercedes-Benz Of Omaha. We strive for professionalism and efficiency in all that we do. Thanks for the feedback!