I am a senior citizen so this is not by far my first experience in purchasing a car at a dealership. It is however by far the most favorable experi...ence that I have had. We reside in Lincoln not Omaha yet based on how efficient and helpful this dealers staff has been, we will make the drive to Omaha instead of the Mercedes dealer in Lincoln for any service need. This statement is nothing negative about Lincoln dealerships, it's just that this business is so customer oriented and professional that we prefer to give them our business regardless of the distance to travel.
Purchased a used car from out of state. Worked with Eric - he was very professional. He was very upfront in the negotiations. There were no surprises ...in the buying process. Would definitely do business with this group again.
Hi John, thank you for the five-star rating and feedback! I am very pleased to hear about your great experience with our sales consultant Eric! We wou...ld welcome to do business with you again! - John Langland, General Manager
I was looking for a new car for my daughter and visited Mercedes of Omaha. That was my first time at the dealership and was very impressed with the ou...tstanding service and professionalism of those I interacted with. Very positive experience that resulted in the purchase of a great vehicle at a fair price.
Dinos, thank you for the five-star rating and wonderful feedback! I am very happy to hear that you had a great experience at our dealership! We hope y...ou enjoy your vehicle! - John Langland, General Manager
Friendly professional staff Prompt responses to questions via text, email and phone Internet sales descrptions were accurate and concise. I would re...commend this dealership if the have the vehicle your looking for
Thank you, Gene, for the five-star rating and feedback! - John Langland, General Manager
Outstanding customer service from the entire store and sales team. Very dedicated & Friendly. Definitely recommend and will buy any future cars from y...our store
Hi Jeff, thank you for the five-star rating and thoughtful feedback! Have a great day! - John Langland, General Manager
Excellent service in the buying process and not just trying to seel a car. Did not feel pressured to buy and when we found the right car, it was easy... to make the purchase. Jordan was exellent to work with and I felt he was working for me to find the right car and the dealership actually brought the car from another of their dealerships.
Rich, thank you for the five-star rating and feedback! - John Langland, General Manager
We recently returned to Mercedes Benz because the sales team earned our trust on a previous purchase. Salesman Drew Williams's expert knowledge, amica...ble personality. & his no-pressure sales style alleviated our stress. Drew spent the time to find a car in our price range with the features we wanted. Manager Mike Moore worked with us on the trade in and shared available financial options. Finally, Larry Holtzen expertly guided us through all the financial paperwork & warranty options. We highly recommend Mercedes Benz of Omaha.
Hi David and Lisa, thank you for your five-star rating and feedback! I am so happy to hear about your experience at our dealership! Have a great day! ...- John Langland, General Manager
Never having been in a Mercedes dealership before and not liking the general car buying process in the least, I have to say that these guys nailed it.... I suspected they would be snooty and upity but not even close. They were far more polite and accommodating than I could have ever expected. And, free car washes for life. That’s not a bad thing.
Hi Dhornick, thank you for the kind words! I'm happy to hear that we have exceeded your expectations when it comes to Mercedes-Benz of Omaha. - John L...angland, General Manager
I had been cars for the last 40 years and this was my best experience in buying mercedes-benz for my wife. The sales man Scott was a very nice to sho...w the cars. Mr. Drew Friesen, the manager was very helpful and cooperative and did excellent job in making deal. We were very happy with him. I will say that I met the best sales manger in my life. Excellent personality. I would wish him best luck in his carrier. Whole staff at the facility were very nice and respectful.
Thank you very much for this amazing review, Prem! We hope to see you again soon.
This is our second new car lease with Mercedes of Omaha. Dealing with the salesman and the sales manager was a great experience. They were both very a...ccommodating and really took great care of us. We will definately go back when we are ready for our next car.
Thank you for this fantastic review! We're thrilled to hear that our entire team took great care of you. We look forward to your next visit! -John Lan...gland, General Manager