Reviews

Average Ratings

4.8
120 lifetime reviews.
  • Buy your next car here!

    What an excellent experience! From the moment we walked in, we felt very comfortable and not the slightest pressured. And we were pleasantly surpr...


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    What an excellent experience! From the moment we walked in, we felt very comfortable and not the slightest pressured. And we were pleasantly surprised to find that the advertised price was, get this, the actual price! They didn't tack on a single cent in "additional fees!" The sales representative, Ed Major, was courteous, professional, knowledgable, and friendly. And like I said, there was absolutely zero pressure at any point in the entire process. So if you are looking for a great price on a car, with no pressure and absolutely no hidden fees, this is the place to buy. We recommend McMullen Ford to everyone!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Horrible customer service!

    I have never in my life received such horrible customer service! Took our vehicle in for warranty work and they told us they could not do anything...


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    I have never in my life received such horrible customer service! Took our vehicle in for warranty work and they told us they could not do anything to help our safety issue on our ford because it was out by months but not by mileage. We called another local ford and they set us up for an appointment and told us that they will contact Ford themselves and have it covered since it's a safety issue. They also set us up with an appropriate loaner vehicle and not one that's been smoked in and one that will fit our sons car seat. I do not recommend any military to go to this dealership!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • SECOND TO NONE and well worth the drive!!!

    Truly the most amazing car-buying experience ever. I walked in to a beautiful smile and greeting from the receptionist that, I'm sorry to say, I ...


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    Truly the most amazing car-buying experience ever. I walked in to a beautiful smile and greeting from the receptionist that, I'm sorry to say, I didn't get her name. David and Audri both greeted me with a smile and friendly handshake and same from Aaron once I decided to buy the 2011 Escape Limited. The entire process was very pleasant from the time I walked in the door until I left. I felt absolutely none of the pressure one usually experiences at car dealerships. I got a follow-up call from Audri the next day to be sure I made it home okay and to be sure I was satisfied with the car I bought. It's not a stretch to say that I wouldn't hesitate to make the drive from Kansas City in the future should I need or want to get another vehicle. A very heartfelt thank you all at McMullen Ford!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Purchase of C-Max @ McMullen Ford

    I purchased my 2016 C-Max with little difficulty. Dealership was very knowledgeable in helping me understand some of the bells and whistles. Pairi...


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    I purchased my 2016 C-Max with little difficulty. Dealership was very knowledgeable in helping me understand some of the bells and whistles. Pairing our phones up was very easy with his help. Paperwork was easily accomplished.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service

    I did not personally bring the car in. My daughter did and since I didn't hear anything from her I assume all went well.

    Dealer Response

    Thank you for taking the time to share your feedback with us. Feel free to stop by if you need any assistance in the future!


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    I did not personally bring the car in. My daughter did and since I didn't hear anything from her I assume all went well.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to share your feedback with us. Feel free to stop by if you need any assistance in the future!


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  • Ford 2008

    They always manage my truck needs and routine maintainence with ease and precision.

    Dealer Response

    Thank you for your positive review, Jean. We appreciate your review of our team, and the staff here at McMullen Ford look forward to further servi...


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    They always manage my truck needs and routine maintainence with ease and precision.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your positive review, Jean. We appreciate your review of our team, and the staff here at McMullen Ford look forward to further serving you in the future!


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  • good service

    First time buying tires from Ford. Priced around, you saved me money, and was honest about type of tire I needed. Everyone else tries to sell y...


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    First time buying tires from Ford. Priced around, you saved me money, and was honest about type of tire I needed. Everyone else tries to sell you the most expensive.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • great service!

    we are so happy with our dream machine(2013 Lariat)!Best vehicle we've ever owned! Thank you! We love bantering with the staff...they are all dow...

    Dealer Response

    We're always happy to help our customers at McMullen Ford. Thanks again for the great review of McMullen Ford!


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    we are so happy with our dream machine(2013 Lariat)!Best vehicle we've ever owned! Thank you! We love bantering with the staff...they are all down to earth real people!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We're always happy to help our customers at McMullen Ford. Thanks again for the great review of McMullen Ford!


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  • THE BEST!

    Great Service. Great People. They are like family.


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    Great Service. Great People. They are like family.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Enjoyable and efficient

    I made an appointment for the battery to be replaced and by the time I arrived they had the battery ready to install in my vehicle. The dealer sel...

    Dealer Response

    We are happy you had a pleasant experience at our dealership. It is our goal to provide a positive customer experience, and we're happy that your ...


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    I made an appointment for the battery to be replaced and by the time I arrived they had the battery ready to install in my vehicle. The dealer sells Ford's but made sure they had the correct battery for my Subaru. Very professional and efficient experience from everyone involved.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are happy you had a pleasant experience at our dealership. It is our goal to provide a positive customer experience, and we're happy that your visit with us was an overall pleasant one. Happy motoring!


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