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Reviews

Average Ratings

4.2
35 lifetime reviews.
  • Great dealership and associates

    In two words-VERY PROFESSIONAL . It's a great experience with Ericka, Danielle and Joe the sales manager. We purchased the car after a 140 mile dr...


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    In two words-VERY PROFESSIONAL . It's a great experience with Ericka, Danielle and Joe the sales manager. We purchased the car after a 140 mile drive to the dealer. Thank you for a GREAT transaction

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Simply the Best, Excellence

    I have purchased many vehicles both new and used. We had an awesome experience buying our new truck. Courtney answered every question that we wou...


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    I have purchased many vehicles both new and used. We had an awesome experience buying our new truck. Courtney answered every question that we would ask. She was very friendly and knowledgeable, and for the first time we experienced no pressure from a car dealer. We have been looking around for a Nissan Frontier, and found the perfect one with the best price, at Leo Kaytes Ford in Warwick NY. We had seen others at many of the other dealers but Courtney, Claude, Leslie and Michael made the whole process easy, smooth and very quick. We were in and out effortlessly in less than two hours. They made the entire car buying process very easy, fun and stress free. I would definitely recommend this dealership without any reservations. The quality of service received was excellent! I urge you to check out their inventory. You have definitely gained a new customer who will refer anyone I speak with.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Leo Kates in Warwick, NY

    Your sales rep. Tyler Sittig was very professional and very much interested in pleasing us as to what we were looking for...she went all out to he...


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    Your sales rep. Tyler Sittig was very professional and very much interested in pleasing us as to what we were looking for...she went all out to help us out finding the car we wanted...but what turned us away was what I was getting for my truck as a trade in...so we decided not to purchase a new car after all. We are keeping the truck we have now. Your rep Tyler Sittig is definitely a great asset to your company...If I am ready again to purchase another vehicle, I would definitely return back to your rep Tyler for the sale...thank you !!! Sincerely, Cathy Cohan

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • no good

    bought a car from them car was great for the first year. brought the car in for a suspension issue and now all I'm having is problems with the car...


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    bought a car from them car was great for the first year. brought the car in for a suspension issue and now all I'm having is problems with the car. first time getting back car wouldn't shift now the car shut off from at random times and they didn't even fix the issue I brought it in for wont be dealing with them again

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • They were awesome, all around

    The dealership was clean, friendly, professional and straightforward. They cheerfully answered questions and provided information and were not pus...


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    The dealership was clean, friendly, professional and straightforward. They cheerfully answered questions and provided information and were not pushy. I have purchased or leased many cars at this point in my life, and I really appreciated the way the dealership conducted itself b

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • salesperson, Danielle

    We appreciated Danielle's professionalism, knowledge, and patience when we were recent customers of Leo Kaytes Ford, in Warwick, NY. Danielle was ...


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    We appreciated Danielle's professionalism, knowledge, and patience when we were recent customers of Leo Kaytes Ford, in Warwick, NY. Danielle was clear and thorough with her explanations, making our purchasing process understandable and much less complicated than we expected.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Very pleasant surprise

    I purchased a car yesterday for my wife (best Valentines Day present ever) and actually enjoyed the buying experience. We looked at two different ...


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    I purchased a car yesterday for my wife (best Valentines Day present ever) and actually enjoyed the buying experience. We looked at two different Escapes and Rob brought each one to the service center so we did not have to stand in the cold looking at them before we drove it. We worked out the payments without all that back and forth to the manager stuff and drove the Escape home. This was such a completely different experience from the other dealerships we had gone to that I had to share it. If looking for a car, I would recommend you put Leo Kates Ford on your list to check out and check out their parrot.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Dealership!

    I absolutely love the relaxed atmosphere at Leo Kaytes Ford. While I am closer to many of the highway large dealers and show rooms I always go to ...


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    I absolutely love the relaxed atmosphere at Leo Kaytes Ford. While I am closer to many of the highway large dealers and show rooms I always go to Leo Kaytes Ford because of the professional service, high level of knowledge and the fact that they make me feel wanted and not just another of the minions looking at cars.. Leo Kaytes' employees expect nothing from me and do not now or ever have they pressured me into any kind of sale. I trust them impeccably and do highly recommend them to others that are shopping for a car. Obviously the Ford brand speaks for itself but one cannot stress enough how this dealer makes you feel. I love them to death!!!!!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Unending phone calls and emails!

    One email for one car and the phone did not stop ringing. The worst part is the emails, apologizing in advance, for any failure on the part of the...


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    One email for one car and the phone did not stop ringing. The worst part is the emails, apologizing in advance, for any failure on the part of the internet team to follow up with me. They had followed up with me and still I received emails like this. I would rather live under a bridge then be employed by people like this let alone buy a car from them.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Great people!..Very Family oriented!..No pressure!

    I have been doing business with Leo Kaytes Ford since 2008 with regard to vehicle service.They are SUPER honest and trustworthy! I started doing b...


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    I have been doing business with Leo Kaytes Ford since 2008 with regard to vehicle service.They are SUPER honest and trustworthy! I started doing business with Leo Kaytes after dealing with my "local" Ford dealer. My "local" dealer was nothing but dishonest and was caught in numerous mis-truths in their service dept. This was after I bought NEW from them in 2008. I also have 3 other Ford/Lincoln vehicles. I called Leo Kaytes and found their service department so honest that I bought NEW from them in 2011. I have been a loyal customer since as Leo Kaytes Ford is LOYAL to me! I will be buying NEW in 2016 when my warranty runs out on our 2011 Explorer Limited. Leo's employees treat you like FAMILY and not a number! I have had over 10" Fords and Lincoln serviced by Leo and will continue to do so! I have referred several people to Leo and they were VERY satisfied! My older Daughter will be buying for the first time soon from Leo, and I am sure she will become a Leo Kaytes Ford customer for life too!...Thanks Leo!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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