Reviews
Customer service was great !
The sales associate was very nice and helpful. He answered every question I had. He worked around my schedule for test drive and questions I had. I look forward to being a customer in the future.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly hometown service.
All my visits to bonner Chevrolet are enjoyable staff is friendly all the crossin family members treat you like family . I will be buying all my future cars at this location . Thanks for the great service from the team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, it is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we did that above your expectations is really great to hear. Please come visit us if you need anything else, be it service or sales. Take care! Rich Crossin, General Manager
Great service experience
Super service, fast , easy. Great loaner for my wife she loved it. Long time customer over 30 years
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Len, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Rich Crossin, General Manager
Great Service
The staff was very friendly, the work was prompt, the work was perfect and the cost was resonable .I have purchased my last 5 cars from Bonners
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much for this great review, Joseph. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Take care! Rich Crossin, General Manager
Pleasant association since 2006
My wife and I have now bought five vehicles from Bonner (four with the aid of Ed Harfman) and steered our son and daughter-in-law to the dealership for their teo current vehicles. I look forward to many years of pleasant association with the dealership--especially now that two years of service were included with the price of our 2014 and 2015 vehivcles!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thomas, thank you so much for this wonderful review! We strive to provide our customers with exceptional service, each and every visit. We hope to have the pleasure of working with you again in the future. Best Regards, Rich Crossin, General Manager
Great service considering the remodle
As always excellent and prompt service, with quality work. Special thanks to Joe Crossin and C.J., great people to work with. Make sure you tell them I said so. Thanks, Frank Tibus
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this wonderful review, Francis! It's great to hear you always receive excellent and prompt service from our staff. We appreciate your continued business and hope to have the pleasure of working with you again in the future! Rich Crossin, General Manager
Another great experience at Bonner.
We received a re-call notice on our Impala - everything was taken care of in a very professional way. Thank you Bonner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this 5-star review, John! I'm pleased to hear you had a pleasant experience during your visit to the dealership. We hope to see you again for your future service needs! Rich Crossin, General Manager
Coupon
The only thing that disturbed me was that I received a coupon for a Lube /Oil and Filter change plus a tire rotation two days after I had the same work done. The coupon would have allowed me to pay much less than what I was charged.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback, Sandy. I'm sorry to hear you did not have the coupon during your visit. If there is anything else we can help you with in the future, please do not hesitate to contact us. Sincerely, Rich Crossin, General Manager
Bonner chevrolet
Everything was good except for the cleanliness or detailing was not as good as I was expecting. There was mud on the pedals, door jams, and the bed of the truck. The roof of the truck had bird dropping stains on it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Key Recall
I know it was under construction , but there weren't enough seats in the little room. And no coffee or water was available. Sometimes it takes a longer time for oil changes.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase