Reviews
Alloy rim replacement
CJ service department was very timely and responsive to the vehicle needs. Would highly recommend to others due to prompt and attentive service representatives!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always so pleased when folks have a great experience here and spread the word we like making new customers our friends and providing them with top notch service. Nicholas, thank you for the very nice words! The Bonner Team
great people, owners, sales, parts, service
everything, that is based on 54 years of dealing with Bonner's. first purchase when I was 19 years old. service dept was understanding when my clutch blew on my ss while driving under normal conditions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We love to hear stories from our loyal( and many time generations of families!) customers. We always try to retain that loyalty by providing exceptional service to our "family" of customers- Thank you for choosing us! The Bonner Team
Bonner
EXCELLENT---everything was addressed and finished when I left. I am always greeted warmly and in a family way. I have dealt with Bonner for 30 years and only buy Chevrolets because I only want to deal with Bonner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is OUR good fortune to have customers like you, Nancy! We hope to give you 30 MORE years of great service!!!) Thank you for taking the time to write this nice review; it is very meaningful to us to hear from loyal customers that have been with us over time! Thank you for your continuing business and friendship- The Bonner Team
Great Service
I explained it on the first page of this survey. In summary, a kind and helpful staff that was willing to take the time to answer my questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are soooo pleased that you took the time to write this nice review of Service at Bonner Chevrolet. We pride ourselves in being helpful, efficient, fair and transparent in all our service and sales and it always makes us happy to hear another pleased customer of service and or sales. Thank you so much and we greatly appreciate your business. The Team at Bonner Chevrolet
Wonderful service
Great service right from the beginning. Started with an email through Cars.com and I had the same person the whole time. I wasn't passed between sales reps like I was at other dealerships! My sales rep Todd worked with me the whole way through and even after when I had questions! He was friendly knowledgeable and gave me a deal I couldn't walk away from! I drove all the way from Harrisburg for this car! Will do it again when my husband goes to buy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Aly M- so glad you had a most positive experience here at our Pre-owned division! The team over there are top-notch and they always "go the extra mile" to make sure that our customers leave with a smile on their faces! Thank you Aly for taking the time to write a review -The Team at Bonner
I never go anywhere else!
As always the staff was very helpful. Such a pleasure to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Amanda-thanks you very much for writing this nice review- we always try to go above and beyond to make the customer experience here a great one- thanks for noting that! Many thanks, The Bonner Team
Awesome experience!
Great experience from start to finish! Great communication from their sale staff in particular with Todd coming in on his day off to accommodate my test drive. Great work !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Noel-our pre-owned department are terrific at accommodating customer's needs- and we are soooo happy that you noticed and took the time to write this nice review! Best wishes, The Bonner Team
excellent sales and service
the service department and sales department are both very helpful and professional. I have dealt with 3 other Chevrolet dealers in the area, and I would rate Bonner the highest.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Mark, your review makes us so proud that we are delivering exactly what we pride ourselves on doing- the best possible experience for all of our customers! We appreciate your business and thanks for taking the time to post your wonderful review!
chevy tahoe lt
I was searching for a Tahoe with a maximum towing package and certain amenities and didn't want particular colors. I had contacted a dealer in Scranton who didn't even call back after a few weeks (Hesser). Todd went out of his way and within a week, he located exactly what I needed in another state and had it shipped in so I could see it. It turned out to be exactly what I needed. It was clean and even filled with gas (which is unusual for a used vehicle). I was very impressed. He even offered to have me come back if I had any questions regarding the "many options" if I didn't want to read the book. I will definitely go back when I am ready to trade again. They are the best!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
SO happy that you had this terrific experience- its always what we aim for! Todd, Curt, Dan and all of the pre owned team know their stuff and are most helpful- we have a high loyalty rate here at pre owned and new- pleased folks who become our friends as well as our customers.. Thanks for the kind words and we ALWAYS appreciate your business! - Bonner Chevrolet
This was the best vehicle buying experience ever.
This was the best vehicle buying experience I have ever had, and I have bought 10 new vehicles in my life. Our salesman Victor, was the best. He was not pushy or overbearing. He answered all of our questions and was very knowledgeable about the truck I bought. What I liked the most was he spoke to me, a woman buying a truck. The other dealerships we dealt with this time, the salesman would speak to my husband, like I wasn't there, or couldn't possibly understand how to buy a truck. Victor was very professional and easy to speak to. He took time with us and we never felt rushed or felt like we were not important. The day we picked up my truck, Victor took a long time and explained everything about the truck and all the gadgets,bells and whistles. No one has ever done that for me before, there were things on my Mazda I didn't know how to operate the day I traded it. Your question above: would I recommend your dealership to others? Well, I already have twice, and if the remainder of my relationship goes as smoothly as the buying end I will continue to do so. Oh and by the way 'I Love My Colarado'!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
SO happy that you are enjoying your new Colorado! We thank you for your business and the glowing words- we work hard to achieve this level of customer satisfaction and it is always so pleasing to us when we get feedback like this- thank you for taking the time to do so! We do feel like we have a really professional, considerate, and well-prepared team here and pleased that your experience was so great! Thank you very much!
