Reviews
Best In The NEPA area!!
I truly appreciate the service department. The way they take the time to service my car and the staff who take the time to insure my vist is enjoyable. The Bonner Family is so wonderful and warm. I highly recommend this dealership to all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much, Elizabeth! We appreciate your kind words and sincerely appreciate your business!
Service at Bonner Chevrolet
Went in for state inspection. Very good service...always friendly. I have been going there for years and will continue to do so.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much, Ann! We sincerely appreciate your business and hope to see you again soon!
Great customer service
We really liked working with Pat Nallin. From the moment we walked in we felt welcome and appreciated. Pat answered all of our questions and was very professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much, Thomas!! We sincerely appreciate your business and your kind words! Glad to hear you had a great experience with Pat.
Car Inspection
I was greeted with a friendly good morning followed by a review of why I was there followed by an invitation to relax in thr customer waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much, Sandy! We appreciate your business and your kind words.
Quick and polite service
For a minor bumper repair, I got what I expected--in one day, out the next, with your usual polite, excellent work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Thomas! We're so glad you had an excellent experience in our service department. We sincerely appreciate your business and your kind words.
New chevrolet malibu purchase
This was the second new car purchased within two months at Bonners and really i could not be more pleased with the entire experience there. From the moment I spoke with Aaron to the delivery of our Malibu it could not have been or more comfortable or relaxed time. Thanks to everyone there!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark, We're so glad to hear you had an excellent experience with us! We sincerely appreciate your business and your kind words! Thank you and take care!
Only Dummies with fat wallets welcomed here!
Very tricky salesmen will pass you around, if they think you know anything about auto dealerships and how vehicles are priced. You are observed and deemed to be sellable, or not. If you are well informed, you will be jerked around and told "It's not US, it's GM", that will not let a deal happen. Dave, the "CLOSER" will attempt to make you understand "Their side of the story". This place is chock full of jaded (lifer) employees and you will see it in their attitudes, as you walk the showroom floor. If you do not mind overpaying, you will be loved here. I can only imagine the "Service Department" being a continuance of the jaded attitudes, at best. Look elsewhere!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
thank you for taking the time to air your comments- these are read and going forward help us evolve and refine all our services to ensure your customer satisfaction is 100% We pride ourselves in fair presentation, working with you to match your needs in the best manner possible and open transparent sales process. If you would like to revisit us I will be sure to set your appt up w our VP of Sales Regards, Sheree Business Center Development MAnager
Excellent friendly service in choosing a car
First time purchasing a car from Bonner Chev. Spent a lot of time looking for the right vehicle. Came in to Bonner's the end of March and a Chev. Malibu was THE ONE. Purchased it (traded in a Cadillac) and found it to be a great car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Barbara, Thank you so much for your business and your kind words. We're so glad to hear that you had a great experience with us, enjoy your Malibu!
Great service
I always receive good service in a timely manner and the staff is always friendly and courteous. The staff always keeps me posted of the progress of service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Problem with anti-lock brakes
Provided a loaner, could not find any problem with anti lock brakes, will have to go back if they don't work properly again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase