Reviews

Average Ratings

4.9
103 lifetime reviews.
  • Fast, friendly service

    Had the cooling system flushed on my 2012 Ford F150 at Jim Schmidt Ford in Hicksville, Oh. Always get fast friendly server at Schmidt's.

    Dealer Response

    Thank you for the feedback, Mike! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your...


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    Had the cooling system flushed on my 2012 Ford F150 at Jim Schmidt Ford in Hicksville, Oh. Always get fast friendly server at Schmidt's.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the feedback, Mike! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. If you haven't yet, check us out on Facebook for access to our special offers! Regards, Josh Greve / jgreve@jimschmidtford.com / 419.542.7776


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  • Sway bar link

    The diagnosis was difficult. The problem in the suspension was seen and heard. They found it and fixed it. I thought it was the left front . They...


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    The diagnosis was difficult. The problem in the suspension was seen and heard. They found it and fixed it. I thought it was the left front . They correctly decided the Right front

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great dealership in every area.

    Very professional, skilled, service staff. And always clean, up to date facilities with highest customer service always in mind with each visit.


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    Very professional, skilled, service staff. And always clean, up to date facilities with highest customer service always in mind with each visit.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service

    Service was up front and honest. Appointment time was on-time and service was quick. It is worth the drive. Good people.

    Dealer Response

    Chad, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Jim Schmidt Ford. If the...


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    Service was up front and honest. Appointment time was on-time and service was quick. It is worth the drive. Good people.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Chad, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Jim Schmidt Ford. If there is anything more that we can do please come back and see us again. Take care! Best, Ken Mills | ken@jimschmidtford.com


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  • Great Deals

    Terry really worked with us to give us a good trade in value on our car and there already was a great price on the one we purchased. We also got ...

    Dealer Response

    Juan, thank you so much for the excellent review! Terry is a key component of our team here at Jim Schmidt Ford, and she will be very happy to hea...


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    Terry really worked with us to give us a good trade in value on our car and there already was a great price on the one we purchased. We also got a great interest rate on our loan. We've worked with Terry on several occasions and she always treats us right. Thanks Terry Arrants!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Juan, thank you so much for the excellent review! Terry is a key component of our team here at Jim Schmidt Ford, and she will be very happy to hear about your experience. Please come back to see us if you need anything at all. Best, Josh Greve | jgreve@jimschmidtford.com | 419.542.7776


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  • Great place to do business.

    Easy to work with. No issues at all. Oil change was quick and easy. Service advisor was polite and performed as promised. Just nice place to work ...

    Dealer Response

    Mike - We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time...


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    Easy to work with. No issues at all. Oil change was quick and easy. Service advisor was polite and performed as promised. Just nice place to work with.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mike - We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Jim Schmidt Ford for your vehicle needs. Sincerely, Ken Mills | ken@jimschmidtford.com


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  • Great service

    I was told when I made the service appointment about some recommended factory scheduled work and the cost in advance.I like that so there are no h...

    Dealer Response

    Hello Debra and thank you for your feedback. Our customers are very important to us and we want to be able to provide them with the kind of servic...


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    I was told when I made the service appointment about some recommended factory scheduled work and the cost in advance.I like that so there are no hidden surprises when I pay the bill.They always treat me well!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Debra and thank you for your feedback. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Ken Mills | ken@jimschmidtford.com


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  • New SUV = fun on the road

    Both Terry and Taylor were knowledgeable and friendly walking me thru my decision to buy another new Edge. They answered every question and made s...

    Dealer Response

    Linda, we are so glad we could take care of all of your needs at Jim Schmidt Ford. Thank you for giving this feedback; we will be sure to share it...


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    Both Terry and Taylor were knowledgeable and friendly walking me thru my decision to buy another new Edge. They answered every question and made sure I captured every rebate Ford made available.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Linda, we are so glad we could take care of all of your needs at Jim Schmidt Ford. Thank you for giving this feedback; we will be sure to share it with Terry, Taylor, and the rest of our team! Josh Greve | jgreve@jimschmidtford.com | 419.542.7776


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  • great knowledgeable staff

    low pressure, transparency in disclosing the invoice price of my new vehicle. Over all it was a great car buying experience and I will return for ...

    Dealer Response

    Thank you for taking the time to write this great review, Sheldon! It's great to hear that our sales team was able to provide an overall positive ...


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    low pressure, transparency in disclosing the invoice price of my new vehicle. Over all it was a great car buying experience and I will return for future needs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this great review, Sheldon! It's great to hear that our sales team was able to provide an overall positive car buying experience. Congratulations on your new vehicle! Hope you have a safe and enjoyable ride ahead! Best, Josh Greve | jgreve@jimschmidtford.com | 419.542.7776


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  • Fast Repair

    They had fast and friendly service .They were able to get our vehicle in for service very quickly. thank you.

    Dealer Response

    James, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast and friendly service and will be happy to...


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    They had fast and friendly service .They were able to get our vehicle in for service very quickly. thank you.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    James, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast and friendly service and will be happy to hear that you left Jim Schmidt Ford satisfied. We look forward to working with you again in the future. Best, Ken Mills | ken@jimschmidtford.com


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