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Reviews

Average Ratings

4.1
49 lifetime reviews.
  • Chevy Silverado Double Cab

    It is very nice that this day in age, to have a car dealership that you can trust. Honest low prices and a very knowledgeable, hard working sales ...


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    It is very nice that this day in age, to have a car dealership that you can trust. Honest low prices and a very knowledgeable, hard working sales staff. I highly recommend this dealership over nay other in Ohio.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Buyer

    Fritz was very helpful in my car buying process. Very knowledgeable and extremely helpful! Definitely recommend going to him for your car needs!


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    Fritz was very helpful in my car buying process. Very knowledgeable and extremely helpful! Definitely recommend going to him for your car needs!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Retail buyer

    Out of town buyer. Many requests via email to contact listed on cars sight with 1 response in a 3 week span. Also let 3 voice mails for same conta...


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    Out of town buyer. Many requests via email to contact listed on cars sight with 1 response in a 3 week span. Also let 3 voice mails for same contact, 1 response from different associate after car was sold. Poor dealership wasting treir money to utilize this site.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • All I wanted was more pictures

    Requested more pictures of a vehicle and never heard a word from these people....


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    Requested more pictures of a vehicle and never heard a word from these people....

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great Buying Experience

    Needed to find a nice newer used vehicle after a rear end collision. We put in what we wanted : make, model, year, miles, cost and up popped this ...


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    Needed to find a nice newer used vehicle after a rear end collision. We put in what we wanted : make, model, year, miles, cost and up popped this great car at Estle. My husband called and talked with Andrea Estle and she pulled the car up for us to view, it was after closing before we got there. It was unlocked and we were able to view at our own pace. We loved it. Called the next day and made the buy. It was easy and Andrea was really nice and helpful. Would recommend.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Routine Service

    Had my Malibu in for regular oil change and recall work. An overview was done as to what parts needed to be ordered and I was told not to pay for ...


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    Had my Malibu in for regular oil change and recall work. An overview was done as to what parts needed to be ordered and I was told not to pay for any of the service work until it was all complete. Very polite employees

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent Dealer

    I recently purchased a truck from the dealership through Bob Gutman. I've purchased several vehicles through Bob, in fact. He's friendly and cares...


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    I recently purchased a truck from the dealership through Bob Gutman. I've purchased several vehicles through Bob, in fact. He's friendly and cares about his customers. I also do all of my oil changes and other service needs at the dealership. They have a great rapport with their customers, which is what keeps me coming back. Great service and a great sales staff.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great service

    Speedy check-in, car accessed quickly. Finished reasonably.


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    Speedy check-in, car accessed quickly. Finished reasonably.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Service Perform on My '09 Buick

    Service found issue that can wait until next service. No pressure, no fuss, easy to work with service department.


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    Service found issue that can wait until next service. No pressure, no fuss, easy to work with service department.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Bad Timing or Bad Business Practice?

    We drove 45+ miles to look at a vehicle we saw online only to be told the owner's brother had driven it home for the day. They told us he should p...


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    We drove 45+ miles to look at a vehicle we saw online only to be told the owner's brother had driven it home for the day. They told us he should probably be able to drive it back in for us to see but upon speaking with him he was home with sick kids. We would have been understanding if the vehicle would have been sold prior to our arrival since we did not call ahead. We did call the dealership after we arrived home and spoke with the manager and he said that we should have called ahead because employees can drive demo vehicles home - if everyone who wanted to look at a vehicle was calling ahead to see if the vehicle was in the lot, wouldn't the salespeople be answering phones all day instead of selling vehicles? We will most likely not be making the trip back to see any vehicles from this dealership.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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