Mark Thomas Ford, Inc.

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

5.0
66 lifetime reviews.
  • Friendly, helpful, knowledgeable, pleasant

    Purchased a used Ford truck in 2006 at Mark Thomas Ford and the process was smooth. Needing a new vehicle and liking the reliability and excellent...


    Show Full Review

    Purchased a used Ford truck in 2006 at Mark Thomas Ford and the process was smooth. Needing a new vehicle and liking the reliability and excellent quality of Ford vehicles, we decided to look at an Escape. Mark Thomas Ford has a nice selection on the lot to look at and also offered to have an Escape brought to the dealership if there was nothing that we liked. The Sales associate, Jason, was extremely helpful, knowledgeable, friendly, informative, and easy to talk to. We traded in the old truck without difficulty. Mr Ayers, in finance, was extremely happy, helpful, pleasant to talk with, and didn't mind explaining and showing us different payment options. We never felt pressured or rushed.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great customer service

    Jason is a great Sales Rep, he listened to my needs and got me in a car that works for me. Every part of the buying process was easy. Friendly and...


    Show Full Review

    Jason is a great Sales Rep, he listened to my needs and got me in a car that works for me. Every part of the buying process was easy. Friendly and engaging staff. All around great experience at Mark Thomas Ford!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • It Was A Great Experience

    This is the first time I went to Mark Thomas Ford, and based on my experience, I will definitely be going back. Jason Banic was an extremely helpf...


    Show Full Review

    This is the first time I went to Mark Thomas Ford, and based on my experience, I will definitely be going back. Jason Banic was an extremely helpful and friendly salesman. He wasn't high-pressured or overbearing. He was knowledgeable, pleasant and respectful. I bought a 2017 Escape. The entire process from walking through the door, to test driving vehicles, to signing all the paperwork and owning a new vehicle was excellent.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • But ended up buying a new car

    I have always used this dealership for my service. But bought my last vehicle in Canfield due to issues with I had when looking at Mark Thomas. My...


    Show Full Review

    I have always used this dealership for my service. But bought my last vehicle in Canfield due to issues with I had when looking at Mark Thomas. My experience this time was totally different than last time. I came in for service on my 2012 Escape and asked to get an appraisal as I was thinking about trading it in. Jason listened to what I wanted, what my issues were from last time. He went above and beyond explaining what I could get and explained all of the functions of the new car. He did not push but I ended up driving out with a new car. I couldn't be more satisfied.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great People, Great Dealer, Great Experience

    I am currently in the process of buying my second truck from Mark Thomas Ford, both times they have been very upfront and honest, excellent at cus...


    Show Full Review

    I am currently in the process of buying my second truck from Mark Thomas Ford, both times they have been very upfront and honest, excellent at customer service and very customer oriented. I would recommend this dealer to anyone, I'm driving almost an hour each way to work with them again that's how much better they are to their customers than the "competition'

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Purchased 2017 Ford Escape from Mark Thomas Ford

    Thought about purchasing a car for over 6 months. Stopped in dealership several times looking at new and used vehicles. Never felt pressure to pur...


    Show Full Review

    Thought about purchasing a car for over 6 months. Stopped in dealership several times looking at new and used vehicles. Never felt pressure to purchase anything during any of the visits. Tom Levak was our salesperson. We would recommend him based on his knowledge and patience during the entire shopping experience

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Extremely Pleased Customer

    Before choosing a dealership, I did my own research on what vehicle was the best choice for me financially and economically. Mark Thomas Ford stoo...


    Show Full Review

    Before choosing a dealership, I did my own research on what vehicle was the best choice for me financially and economically. Mark Thomas Ford stood out to as the best dealership with the best team. Thomas Levak Jr. was the gentleman that helped me in picking out a vehicle that was right for me. I spoke with Thomas a couple times via email and phone. We concluded that the Edge was the perfect fit. I told him certain aspects I wanted with the vehicle and he found one in a couple days. When I came in to see it, I was blown away. I'm a busy person and when he was able to do all the work for me, it did not go unnoticed. It could not have been a more pleasant experience. I've recommended Mark Thomas Ford to everyone I know. Thomas Levak Jr. is a true professional and a genuinely nice guy. I realize it won't always be this easy to purchase a vehicle, but I think you'd be hard pressed to find a better car salesman.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Superior Customer Service

    We have purchased 3 vehicles from this dealer over the years and all three have been a no pressure no hassle pleasant experience. The service dept...


    Show Full Review

    We have purchased 3 vehicles from this dealer over the years and all three have been a no pressure no hassle pleasant experience. The service dept. has been exceptional on the oil changes and any issues that need attention. Jason Banic has been our sales person since the beginning. My wife and I are both in our 50's and have never had a better car salesperson than Jason. Mark Thomas Ford and especially Jason, Thank you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great car-buying experience!

    Jason was very accommodating to my needs and understood my needs in a truck, without trying to push me onto something that would have been "better...


    Show Full Review

    Jason was very accommodating to my needs and understood my needs in a truck, without trying to push me onto something that would have been "better" for his needs. I have bought a lot of cars and trucks through the years, and I must say, this was one of the easiest purchases I've had, ever. All in all, I'd say I spent just enough time to look over the truck thoroughly and pay for it the next morning, without being at the dealership for an unspeakable amount of time. Thanks to Jason Banic and also to all who made it a great day!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Beautiful Dealership With Experienced Sales People

    Jim Goddard and Jason Banic made the purchase of our Race Red Focus a good experience. No pressure, just honest salesmanship. We will definitely t...


    Show Full Review

    Jim Goddard and Jason Banic made the purchase of our Race Red Focus a good experience. No pressure, just honest salesmanship. We will definitely tell others about Mark Thomas and their friendly staff.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review