Oliver Ford Lincoln

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
637 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    January 7, 2019

    My goal was to purchase a new truck from a home town dealership, [relatively new to Plymouth] and I'm very confident that I've found the right one, both... truck and dealership. Everyone that I have met at the dealership is extremely friendly and I feel very Good about my purchase and look forward to the continued service.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 22, 2018

    Excellent as always , great people to deal with , very clean an professional

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 20, 2018

    Service has always been quick and reliable, friendly staff and clean waiting area with free coffee.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Robert Albert, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!

  • 1.0 out of 5
    July 9, 2018

    Complete unprofessionalism. Took care in for service Friday morning. Left voicemail numerous messages. Finally, got ahold of someone Monday afternoon.... He didn't know when the car was completed. "Could have been Friday, Saturday, I don't really know". Nice to know we were without a vehicle all weekend. Took vehicle in for a recall and one other item. They didn't even look at the second item. Rude, rude, rude.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    As we continue to improve on our business its crucial to our family to know what we can do to make this experience better for our next customers and h...opefully you too. Can you assist me in the name of the rep that took care of you? Did you purchase your vehicle here? We strive every day to make this dealership a continuous Presidents Award winners. Sincerely, Jennifer Oliver Houin, VP

  • 5.0 out of 5
    November 18, 2017

    My service advisor, Morgan was very professional, knowledgeable, and courteous. The service was completed in a timely manner and I appreciate the friendliness.... Definitely

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for your business Chris!

  • 5.0 out of 5
    November 16, 2017

    A big thank you to Larry. You made the purchase of our escape a happy and special time. you really went above...by entertaining our nephew while we were... in signing paperwork..You and the staff made his day. Thank you Larry , and thank you to the Oliver family.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    John, your comments keep us motivated and working hard for all our guests! It is great to hear that Larry and our team were able to go above and beyon...d your expectations and really help you out! We look forward to seeing you again!

  • 4.0 out of 5
    November 14, 2017

    Service was performed as described at quoted price

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We really appreciate your positive feedback! We hope you continue to choose Oliver Ford-Lincoln for all your vehicle needs! Take care!

  • 5.0 out of 5
    November 7, 2017

    We are devoted truck and car customers of Oliver Ford in Plymouth IN. After trying and buying from other dealerships we were advised from friends about... Oliver Ford. After two trucks and two cars and now on the third set . The service department is phenomenal as are the sales people. Fantastic waiting room with coffee TV very comfortable chairs. With pre planned service appointment appointments service only takes less than an hour. Or they take you home and bring you back at your convenience or possibly loan you a car. Great people,inventory,service,Facility,and great deals

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    November 6, 2017

    Dropped off my truck for an oil change. While waiting in the show room John & Jack Oliver took the time to chat with me. The employees of Oliver Ford always... make me feel welcome. While waiting I also had the opportunity to talk with my salesman Jamie Greenlee

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    November 6, 2017

    Our 2016 Edge was due for an oil change - I showed up at my scheduled time & service writer (Dana) took care of paper work. I waited at the facility which... was very clean & comfortable. Thank you Oliver Ford for a friendly no hassle experience!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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