Crest Lincoln Jaguar

Reviews

4.8 out of 5 4.8
211 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 17, 2018

    My husband and I were searching for a low-mileage used Lincoln MKX in the Albany NY/Capital District area and found the inventory to be very limited. ... We saw several vehicles listed online from Crest Lincoln and placed a call. After talking with Eric Bacon, a Sales Consultant, we decided to drive down the next day. Eric was absolutely terrific, the dealership had a number of cars for us to consider, and the entire staff was very friendly and encouraging, but not high pressure. This dealership also sells Jaguars. And even though we were buying a used Lincoln (a lower price-point for sure), everyone made us feel that our purchase was of prime importance to them. Eric went above and beyond to get us a deal that met our budget and everyone went out of their way to complete the deal that very day, so that we drove off with our new purchase---saving us a second trip back and forth to Connecticut. When we are ready for another vehicle, we will definitely return here! It was a terrific experience all around.

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    Shopped for a used car
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  • 5.0 out of 5
    October 8, 2018

    For twenty years, Crest's service department has provided caring, courteous, and personal service to our Jaguars consistently. It is always a pleasure... doing business with Crest.

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    Dealer Response

    Dear Jeffrey, We really appreciate you taking the time to leave us feedback on your experiences at Crest! We are so glad to service your Jaguars. Than...ks for your business! Have a wonderful day from your friends at Crest

  • March 17, 2012

    My MKZ was the second vehicle I purchased from Crest. My fiance has purchased many Lincolns there for his limo business. I have always found the Crest... staff to be honest, knowledgeable, friendly, and always willing to do whatever they can to make the customer happy.

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    Shopped for a new car
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    Dealer Response

    Dear Sandy, We're so glad you've purchased your vehicles at Crest. We hope to see you back at the dealership soon! ~From your friends at Crest

  • 4.0 out of 5
    September 29, 2018

    Repair took a day longer because the box the part came in was mislabeled and has the wrong part in the box

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    Came in for service or repair
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    Dealer Response

    Thank you for this feedback, Michael. We apologize for the delay in your repair. We very much appreciate your business - pease let us know if there is... anything else we can do for you! Safe travels!

  • 5.0 out of 5
    September 23, 2018

    The people at Crest Service are great. They always respond quickly when I have a problem and get the repairs done promptly, completely.

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    Dealer Response

    Roger, we're so pleased to hear that everything was completed so quickly and to your satisfaction! At Crest Automall, we value our customers and ...we look forward to seeing you on your next visit. Take care!

  • 5.0 out of 5
    September 4, 2018

    I went to the dealer and bought an automobile. Sixteen weeks later it arrived and was prepared and delivered in two days.

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    Shopped for a new car
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    Dealer Response

    We really appreciate you taking the time to leave us feedback on your visit Roderick! Happy driving!

  • 5.0 out of 5
    August 30, 2018

    Always a pleasant experience whenever I go to Crest the entire staff is a pleasure to deal with

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    Dealer Response

    William, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can ...do for you! Safe travels!

  • 5.0 out of 5
    August 22, 2018

    Excellent experience! Dealership is very clean, organized and professional. Rob Nathan our salesman was very courteous and attentive and worked closely... with us to meet our needs. A+++

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    Shopped for a new car
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    Dealer Response

    Hello Joseph, we're happy you found Rob and our staff to be so supportive during your experience here at Crest Automall. Please let us know if th...ere is ever anything else we can do for you! Safe travels!

  • 5.0 out of 5
    August 17, 2018

    Crest Is the place to go to for cars and servicing.

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  • 5.0 out of 5
    August 16, 2018

    I would not have my Lincoln serviced anywhere else. They are professional and the service is beyond awesome. Prices are reasonable too.

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