Crest Lincoln Jaguar

Reviews

4.8 out of 5 4.8
217 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 7, 2018

    Excellent team at Crest Lincoln of Woodbridge ! They went above and beyond with the lease of my 2019 Nautilus.

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    Does recommend this dealer
    Shopped for a new car
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  • 5.0 out of 5
    December 4, 2018

    The Entire Staff at Crest is the BEST.....would NEVER go to another dealer or service center. Staff friendly, professional & always ready to assist... & answer questions. A firm that is truly honest ......don’t see that everywhere!

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    Dealer Response

    Margaret, we appreciate your feedback of our Staff's outstanding service! We try to provide all of our guests with a great atmosphere and world-c...lass service that you can trust.

  • March 17, 2012

    My MKZ was the second vehicle I purchased from Crest. My fiance has purchased many Lincolns there for his limo business. I have always found the Crest... staff to be honest, knowledgeable, friendly, and always willing to do whatever they can to make the customer happy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Dear Sandy, We're so glad you've purchased your vehicles at Crest. We hope to see you back at the dealership soon! ~From your friends at Crest

  • 1.0 out of 5
    November 22, 2018

    I purchased 3 cars from crest mall every car has transmission trouble the latest one is no exception I'm very unhappy with these issues

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Dear Dorothy, We are sorry to read about your transmission issues - we strive to provide quality care to our customers and their vehicles and we are d...isappointed to hear of your experience. We will have the service manager reach out to you. We sincerely hope we can turn this around for you and appreciate your business and loyalty to Crest.

  • 5.0 out of 5
    November 19, 2018

    Excellent dealership.. No pressure sales - excellent service dept.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Dear Richard, This is wonderful to read - thank you for taking the time to respond and write about your time at Crest. Happy driving. We look forward... to seeing you at Crest in the future!

  • 5.0 out of 5
    November 10, 2018

    Thank you very much for the great Service that I received when I purchased My new 2019 MKC

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Dear James, it was a pleasure to meet you at Crest - congratulations on your new 2019 MKC! Happy driving from your friends at Crest.

  • 5.0 out of 5
    October 25, 2018

    As always my service experience at Crest in Woodbridge was excellent.

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    Does recommend this dealer
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    Dealer Response

    Ray, we're pleased to hear everything was completed to your satisfaction! It means so much to us to have earned your trust in our business! We ho...pe to see you again in the future! Take care!

  • 5.0 out of 5
    October 17, 2018

    My husband and I were searching for a low-mileage used Lincoln MKX in the Albany NY/Capital District area and found the inventory to be very limited. ... We saw several vehicles listed online from Crest Lincoln and placed a call. After talking with Eric Bacon, a Sales Consultant, we decided to drive down the next day. Eric was absolutely terrific, the dealership had a number of cars for us to consider, and the entire staff was very friendly and encouraging, but not high pressure. This dealership also sells Jaguars. And even though we were buying a used Lincoln (a lower price-point for sure), everyone made us feel that our purchase was of prime importance to them. Eric went above and beyond to get us a deal that met our budget and everyone went out of their way to complete the deal that very day, so that we drove off with our new purchase---saving us a second trip back and forth to Connecticut. When we are ready for another vehicle, we will definitely return here! It was a terrific experience all around.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 8, 2018

    For twenty years, Crest's service department has provided caring, courteous, and personal service to our Jaguars consistently. It is always a pleasure... doing business with Crest.

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    Dealer Response

    Dear Jeffrey, We really appreciate you taking the time to leave us feedback on your experiences at Crest! We are so glad to service your Jaguars. Than...ks for your business! Have a wonderful day from your friends at Crest

  • 4.0 out of 5
    September 29, 2018

    Repair took a day longer because the box the part came in was mislabeled and has the wrong part in the box

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thank you for this feedback, Michael. We apologize for the delay in your repair. We very much appreciate your business - pease let us know if there is... anything else we can do for you! Safe travels!

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Crest Lincoln Jaguar

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