Crest Lincoln of Woodbridge

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
252 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 11, 2019

    CREST is a fine dealership with knowledgeable, caring sales representatives who are genuinely interested in their customers' complete satisfaction. The... purchasing experience was personable... no high pressure... no hard sell... This is my second purchase at CREST and they have afforded me the finest car-buying experience both times. I will definitely recommend CREST Lincoln of Woodbridge to my friends.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Dear Thomas, Thank you so much for this review. We aim to give you a knowledgeable, caring car-buying experience and are delighted you received that h...ere at Crest - twice! How lucky we are to have you as our customer. Enjoy that beautiful Lincoln and thanks again!

  • 5.0 out of 5
    November 8, 2019

    The service is good. They also stand behind the warranty unfortunately I am not enthused about the car a 2015 Lincoln MKZ as it has had several mechanical... issues. Both the service and sales staff are very professional

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    Does recommend this dealer
    Shopped for a used car
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    Dealer Response

    Thank you, Scott. We appreciate your honesty and are glad your experience of the service and sales staff at Crest was very professional. We appreciate... your business and look forward to seeing you at Crest again. Let us know if we can help you in your vehicle search should you decide to move on from your current Lincoln and take good care.

  • March 17, 2012

    My MKZ was the second vehicle I purchased from Crest. My fiance has purchased many Lincolns there for his limo business. I have always found the Crest... staff to be honest, knowledgeable, friendly, and always willing to do whatever they can to make the customer happy.

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    Shopped for a new car
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    Dealer Response

    Dear Sandy, We're so glad you've purchased your vehicles at Crest. We hope to see you back at the dealership soon! ~From your friends at Crest

  • 5.0 out of 5
    November 5, 2019

    Absolutely stress free! Rob was the best. Very friendly, not pushy. Got a great deal...gave me more for my trade in then other places. Love my new Navigator!

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    Shopped for a new car
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    Dealer Response

    Dear Dennis, Thank you so much for sharing your thoughts here on your time at Crest. Rob is a valued and terrific member of our team and we're delight...ed you had a stress-free experience with him and at the store. That's wonderful. Many thanks for your business and congratulations on your new Lincoln! Crest Lincoln of Woodbridge

  • 5.0 out of 5
    October 8, 2019

    If you crave luxury, comfort and hi-tech amenities, this is the vehicle for you. Lincoln hit the mark with this addition to their vehicle lineup.

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    Shopped for a new car
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    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope you continue to choose Crest Lincoln of Woodbrid...ge for all your vehicle needs! Take care!

  • 5.0 out of 5
    October 5, 2019

    Not only was Rob easy to work with, he was transparent and professional. Love the new car. Couldn't be happier with the purchase.

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    Shopped for a new car
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    Dealer Response

    Thank you, Lisa, for this wonderful review. We are so lucky to have Rob Nathman on our team and we're delighted you're loving your new car. Congratula...tions and happy driving to you.

  • 5.0 out of 5
    October 1, 2019

    I just inherited the car from my dad's estate. He purchased the this dealer and always had it serviced there. It was a couple of years that it wasn't... serviced - so I decided to go to this dealer. It was a great experience. I will definitely go there to get my car serviced.

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    Came in for service or repair
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    Dealer Response

    We are delighted to hear this, Donna. We appreciate your feedback and are so glad you had a "great experience" at Crest. That's what we're hoping for ...with each and every customer. Take good care and hope to see you at Crest again soon!

  • 5.0 out of 5
    September 29, 2019

    I have honestly bought 12 vehicles from these guys in the last 23 years. They have been amazing all the way around. I live around 50 miles away now, but... still keep going past other dealers to buy from them for a reason. They are like a family there, with everyone being they're for a long time and you get to know them. They are fair and honest and make the whole process easy.

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    Shopped for a new car
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    Dealer Response

    Dear Mike, It is remarkable to read of your 12 Crest vehicles in 23 years. How wonderful is that? We're delighted you feel Crest has been "amazing" to... you as that is exactly what we strive for - thank you for making the long trips to us and for being such an important part of the Crest family!

  • 5.0 out of 5
    September 18, 2019

    Just picked up my new Lincoln Navigator from Crest Lincoln of Woodbridge Rob as usual has been of great help and is very knowledgeable and customer focus... Not only did the provided me with the best possible price but also the best possible customer experience!

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    Dealer Response

    Dear Pierre, Thank you for this terrific review. We're delighted you had a good customer service experience at Crest and that the wonderful Rob Nathm...an was full of knowledge and customer focus as your salesperson. Thank you for your business and enjoy that fabulous Lincoln Navigator!

  • 5.0 out of 5
    September 17, 2019

    Excellent and fast Service. Waiting area comfortable in spite of their remodeling project.

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    Dealer Response

    How wonderful, Donald. Thank you for your review and for bringing your patience with you as we remodel! Exciting times and we're grateful for your bus...iness. Happy driving!

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