Park Ford of Mahopac

New 888-449-6524 Dealer Website
Used 888-758-0659 Email Dealer
Service 888-295-1630

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Reviews

Average Ratings

4.9
Average based on 420 reviews.
  • Excellent Service Dept

    I have a 2008 Edge with almost 200,000 miles on it. I never had a major issue with it and all of the major components (like transmission) are ori...

    Dealer Response

    We appreciate your review of our team, and the staff here at Park Ford of Mahopac, Inc. look forward to further serving you in the future!


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    I have a 2008 Edge with almost 200,000 miles on it. I never had a major issue with it and all of the major components (like transmission) are original. These guys are fair, reasonable, and don't try to sell you service you don't need. Rob and Chris certainly know their customers but kudos to the guys in the back working on these cars. They deserve a lot of the credit also. The few times I was able to catch up with whichever tech was working on my car, I found them just as customer focused as the guys in the front. It's a nicely run place.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate your review of our team, and the staff here at Park Ford of Mahopac, Inc. look forward to further serving you in the future!


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  • GREAT DEALER

    I just bought a 2011 ford Escape Cert. used. The best experience I have ever had by a dealer and I have bought many cars. I knew from the time I m...


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    I just bought a 2011 ford Escape Cert. used. The best experience I have ever had by a dealer and I have bought many cars. I knew from the time I meet our sales consultant Lori Arico we where in the right place. She is A total professional. Answering all of our questions ( even the stupid ones ) Delivery was a great experience. Lori spend plenty of time with my wife making here comfortable with our new car.I need to mention Colleen Marbach the business manger. Who made the paper work a snap. Explaining everything down to the last detail. Made the pain of spending ok. Now hats off to the service dept. ( Chis and his crew )The car was detailed to 10's.wonderful job by all. If you are looking to buy a Ford look no farther this is by far a # one Ford dealer. Peter Ripperger

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Review

    As always excellent service and the managers are very attentive to the customers.

    Dealer Response

    Tommy, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experie...


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    As always excellent service and the managers are very attentive to the customers.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Tommy, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you.


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  • Service

    I'd been ill and had not driven in several months. My car needed several services. I brought it in and the service people did the necessary work a...


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    I'd been ill and had not driven in several months. My car needed several services. I brought it in and the service people did the necessary work and had me back on the road by the end of morning.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • above and beyond

    Ford Van - had cooling system flushed - tires rotated - oil changed which took about 2 hours - since we come from Ridgefield we were going to wait...

    Dealer Response

    Thank you for taking the time to share your feedback with us. We appreciate your business. If you need more help, our team is available to talk --...


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    Ford Van - had cooling system flushed - tires rotated - oil changed which took about 2 hours - since we come from Ridgefield we were going to wait We got there around lunch time - wanted to go for lunch at the dinner - we were going to walk but it was raining so hard - one of the service men drove us there and pick us up when we were done. that is what I called above and beyond good service - the staff is excellent thank you

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to share your feedback with us. We appreciate your business. If you need more help, our team is available to talk -- safe travels!


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  • Park Ford Service

    This was the first service for my new Escape. Besides being a "free" service (very nice!), Rob was his usual super accommodating, informative, and...


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    This was the first service for my new Escape. Besides being a "free" service (very nice!), Rob was his usual super accommodating, informative, and knowledgeable self which I have appreciated for years!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service, helpful sales team.

    I recently purchased a F150 from park Ford and I am beyond happy with not only the truck but the service as well. The sales man Nick D was helpful...

    Dealer Response

    Hi, Donald! Thank you for your positive review. We respect our customer's time and budget so we hope to see you here again!


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    I recently purchased a F150 from park Ford and I am beyond happy with not only the truck but the service as well. The sales man Nick D was helpful and knowledgeable, and helped me find the right truck for my budget without sacrificing quality. I would highly recommend the dealership to anyone who is looking for a vehicle and doesn't want the pressure of the typical car salesman.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi, Donald! Thank you for your positive review. We respect our customer's time and budget so we hope to see you here again!


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  • Great Service and excellent sales department

    After my mechanic closing up shop in my town and living too far from my original mechanic, I was referred by a friend to see Robert about setting ...


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    After my mechanic closing up shop in my town and living too far from my original mechanic, I was referred by a friend to see Robert about setting up service for my two cars. Each time I brought them in, they were honest, gave me advice and took care of my cars. As a female, I felt at ease taking my vehicles there and not feeling like I was getting taken advantage as I had at other dealerships. When it was time to look for a new car, I met Lori Arico. Lori was extremely helpful and never pressured me into buying a car. Over the month, I visited the showroom and test drove the Escape numerous times. Again, never did I feel pressured to buy the car. She worked with me diligently until I was able to make a decision. I finally, picked up my car almost a week ago and absolutely love it. One of the reasons, that I wanted to stay with Park Ford was for their service department and the experience I had with them and their staff. I would highly reccommend Lori as well as this dealership when purchasing a car. Thank you Park Ford.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Service

    Excellent Service .Service was done quickly and efficiently

    Dealer Response

    Thanks, Frank! We're happy to help however possible. We greatly appreciate your business and thank you again for the review!


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    Excellent Service .Service was done quickly and efficiently

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks, Frank! We're happy to help however possible. We greatly appreciate your business and thank you again for the review!


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  • Excellent service

    Great service and attention to my needs, as always

    Dealer Response

    Thanks, Robert! We're happy to help however possible. It's good to hear our team is living up to the promise of providing fantastic service to our...


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    Great service and attention to my needs, as always

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks, Robert! We're happy to help however possible. It's good to hear our team is living up to the promise of providing fantastic service to our customers.


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