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3.7
353 lifetime reviews.
  • Great service

    Great experience, traded in my car for a Rogue. I worked with Yacek and he was great.. not pushy and wanted to get me in the car I wanted. This is now

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    my third Nissan and every experience has been great so far, highly recommend the dealership and Yacek.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Recall service and Radiator fan

    I went for Recall service and Radiator fan replace. Dominic DiFino was very gentle, quick, and honest. It was excellent service!

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Terrible customer service

    The customer service at this facility is poor. Have called in 12 times since May 23 to talk with someone regarding my leased vehicle and keep getting

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    into voicemails of Finance Managers. No return call has ever been made. On 5/31 finally texted a sales person there on cell phone (had on his business card) and he was able to have a manager call me on 5/31 evening. Temporary tag expired on 5/30, no license plates to replace with until today, 6/2 at 5:30 pm. Plus a lot of other stuff that has me one frustrated customer. Wish I had gone to a different dealership.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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Airport Nissan
13930 Brookpark Rd Cleveland, OH 44135
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