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Reviews

Average Ratings

4.8
Average based on 25 reviews.
  • Repeat customer at Reynolds

    First off - it's such a pleasure dealing with Reynolds Subaru. We have just bought our 4th car from them in 3 years. Our first Forester was bought...


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    First off - it's such a pleasure dealing with Reynolds Subaru. We have just bought our 4th car from them in 3 years. Our first Forester was bought in 2013 by my daughter. I loved it so much we went back the following year and bought one for me and another for our son. And we've just added a used CrossTrek to our Subaru family. We were lucky to get Mike Sharrio as our salesman for our first purchase and we have returned to him each time since. Mike is friendly, low-key and extremely knowledgeable. He listens to what we want in a car and advises us accordingly without pressure. Even after the sale, if we have any questions, he is always willing to help us out. In other areas, Reynolds also excels. The entire car-buying experience is low-stress - prices are fair, negotiations are handled with a minimum of fuss, and the business end of the purchase is done efficiently and pleasantly by Brian. Oh - and their service department also reflects the respect for the customer that is apparent throughout this family-owned business.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Fast and Courtesy service!

    Mike Sharrio is a superb salesman. He knows about the features of the cars very well. He is patient and takes time to answer our questions. We tr...


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    Mike Sharrio is a superb salesman. He knows about the features of the cars very well. He is patient and takes time to answer our questions. We truely appreciate his help!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Reynolds is wonderful...!

    If it's not enough to drive through the lovely rolling hills of Lyme, when you get to Reynolds Subaru, it's even better. Mike is our salesman (and...


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    If it's not enough to drive through the lovely rolling hills of Lyme, when you get to Reynolds Subaru, it's even better. Mike is our salesman (and I say is because it's going to be a lifelong experience). He's honest and patient and takes care of all my stereo questions, making the music in my car fabulous! I can't say enough about him and Reynolds Subaru. Marsha takes good care of my service calls and the Forrester I have is such a great car and so good in snow. Just waiting for 2017 cars!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • At home at Reynolds Subaru!!

    Just bought my 3rd car from Reynolds Garage...it's just where ya' go when you need/want a car!! All associates have a warm greeting and are helpfu...


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    Just bought my 3rd car from Reynolds Garage...it's just where ya' go when you need/want a car!! All associates have a warm greeting and are helpful and make customers feel at home. The Dealership is welcoming, even their dog gives me a friendly look. Mike Schiarro has been my salesperson. He is very professional, knows his business; always polite, informative and generally makes it easy to do business there. Above all...he has a good sense of humor and is patient; even when I have questions days after my purchase. I have recommended him to friends who feel the same way. The Service Department is also great; never any pressure; and always taking time to explain details.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Great experience

    Bought my first ever car from Reynolds and they made the process very easy. Visited a lot of dealers during my shopping, but there was nowhere els...


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    Bought my first ever car from Reynolds and they made the process very easy. Visited a lot of dealers during my shopping, but there was nowhere else that made me feel as comfortable as the staff at Reynolds, specifically Mike. They are an easygoing crowd and are not going to try and push you into buying something. I suppose there's a reason they have been around for 150 years! If you want a Subaru, definitely check this place out

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Relaxed buying experience

    Great place to test drive and buy a car. Just the right amount of attention and listened to our needs, time frame for buying a vehicle


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    Great place to test drive and buy a car. Just the right amount of attention and listened to our needs, time frame for buying a vehicle

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Where Car Shopping is a Pleasure!

    This is our third Subaru, second purchased from Reynolds Subaru in Lyme CT. At first, we were a bit nervous about purchasing a new car after 10 ye...


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    This is our third Subaru, second purchased from Reynolds Subaru in Lyme CT. At first, we were a bit nervous about purchasing a new car after 10 years, but Jim Lockhart made the experience totally painless. He has a calming nature and is very knowledgable about all the cars. He kept in touch with us after the purchase and spend several hours with us after the car arrived explaining everything! We love our Subarus! The Reynolds dealership has been in Lyme for just about forever. The service people know us by first name. The comfort level at Reynolds is awesome! We would recommend this dealership, as well as sales person Jim Lockhart, to everyone. Thank you Reynolds Subaru.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great dealership

    Being a widow and making my first major purchase without my husband, this was the place for me. I was very leery about changing from my American b...


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    Being a widow and making my first major purchase without my husband, this was the place for me. I was very leery about changing from my American brand and going with Subaru. Mike Sharrio at Reynolds was so patient and straight forward, that I even picked up the car on my own and didn't bother my son to go with me. I was also a day early,( a little anxious ya think), but they got it together for me. My Forester is gorgeous and I can't wait for my family and friends to see. I would definitely recommend this dealership to all. It is out of the way, but they make up for it. They even have a golden at the dealership!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • "smooth sailing"

    We wanted a car smaller than our old Forester but with newer safety features. The crew at Reynolds' Subaru were excellent at understanding our nee...


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    We wanted a car smaller than our old Forester but with newer safety features. The crew at Reynolds' Subaru were excellent at understanding our needs. "Don't make it harder than it has to be"; go to Reynolds' Garage and Marine, Inc. in Lyme, Ct and ask for Mike/Jim.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Friendly atmosphere

    Our salesman Jim was great. Everyone was friendly. After buying the car he took his time in showing me all the features of the car. Also, took me ...


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    Our salesman Jim was great. Everyone was friendly. After buying the car he took his time in showing me all the features of the car. Also, took me around the facility and showed me where everything was and introduced me to the service people.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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