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Reviews

Average Ratings

4.8
83 lifetime reviews.
  • Great experience

    I had a very pleasant experience leasing my new Ford Escape from Brewster Ford. My sales consultant Brad Stans was very helpful, and he made the ...

    Dealer Response

    Hello Liz, Thank you for your review of your experience with sales associate Brad Stans at Brewster Ford. We appreciate it. Warm regards, Jennifer A


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    I had a very pleasant experience leasing my new Ford Escape from Brewster Ford. My sales consultant Brad Stans was very helpful, and he made the entire process run smoothly in a brief three-day span. I am very appreciative of his dedication to efficiently completing the transaction and trying to give me the best deal he could.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Liz, Thank you for your review of your experience with sales associate Brad Stans at Brewster Ford. We appreciate it. Warm regards, Jennifer A


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  • Friendly, knowledgable and efficient

    I had a great experience with Brad, Neil and Larry over at Brewster Ford. They are not pushy, they treat you well, and with respect. Buying a car ...

    Dealer Response

    Thanks so much for the great review and kind words about our team!


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    I had a great experience with Brad, Neil and Larry over at Brewster Ford. They are not pushy, they treat you well, and with respect. Buying a car has traditionally been one of my least favorite things to do, and car salesmen have traditionally been my least favorite people, but they were great. Do yourself a favor, #GoSeeBrad

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks so much for the great review and kind words about our team!


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  • Great!

    HATE buying a new car but this was probably the best experience we've ever had. From Brad the salesman, to the finance guy, to the service woman,...

    Dealer Response

    Thanks for the five stars! Brad will love to hear that you had a good experience!


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    HATE buying a new car but this was probably the best experience we've ever had. From Brad the salesman, to the finance guy, to the service woman, all were professional & courteous. VERY happy satisfied customer. Two thumbs up.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the five stars! Brad will love to hear that you had a good experience!


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  • Great Dealership - Brad was especially helpful

    I bought a certified pre owned Explorer from Brad and he was a great person to deal with. Not pushy, made time that fit my schedule and I would c...

    Dealer Response

    Thank you for the five stars, Phil! Brad will be pleased to hear your compliments. Enjoy your new Explorer!


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    I bought a certified pre owned Explorer from Brad and he was a great person to deal with. Not pushy, made time that fit my schedule and I would consider him a friend. I highly recommend Brewster Ford for anyone looking for a good price on a new/used Ford.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the five stars, Phil! Brad will be pleased to hear your compliments. Enjoy your new Explorer!


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  • Brewster Ford Dealership

    In contemplating about buying or leasing a new car, I was referreded to go speak with a Salesman Brad Stans, was quaranteed Id be in good hands! T...

    Dealer Response

    Hi Carol! Thank you for the five stars and kind words about Brad. It is always wonderful to hear that our staff continues to provide top notch ser...


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    In contemplating about buying or leasing a new car, I was referreded to go speak with a Salesman Brad Stans, was quaranteed Id be in good hands! Today I picked up my FIRST NEW LEASED CAR & I credit the entired sale to Brad!! Not only did he show me #1 Salesmanship, he showed me more... Respect & Understanding during the whole procedure & that meant so much to me!! Brad truly went over & beyond to make my purchase of my new car the happiest day for me in years!! I will look forward to being his forever car customer & my family will turn to Brads #1 Customer Service too!!.Thank You Brad....You deserve the credit!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Carol! Thank you for the five stars and kind words about Brad. It is always wonderful to hear that our staff continues to provide top notch service to our customers. Enjoy your new vehicle!


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  • Excellent customer service team

    Brought my car in for the annual safety inspection and the Works tire rotation and oil change package. The service advisor Team, namely Greg...


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    Brought my car in for the annual safety inspection and the Works tire rotation and oil change package. The service advisor Team, namely Greg and Darlene communicated very well and executed the job to my level of satisfaction .

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent customer service team

    Brought my car in for the annual safety inspection and the Works tire rotation and oil change package. The service advisor Team, namely Greg...


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    Brought my car in for the annual safety inspection and the Works tire rotation and oil change package. The service advisor Team, namely Greg and Darlene communicated very well and executed the job to my level of satisfaction .

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • New Explorer Purchase

    I have bought 11 new cars in the past 18 years. This by far was the easiest and fastest car buying experience. Landon and team was a pleasure to ...

    Dealer Response

    Hi, Thank you for being a loyal customer of Brewster Ford. We look forward to continuing a long lasting relationship with you, and your vehicles. ...


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    I have bought 11 new cars in the past 18 years. This by far was the easiest and fastest car buying experience. Landon and team was a pleasure to work with. My next car will be bought from Brewster Ford I am sure!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi, Thank you for being a loyal customer of Brewster Ford. We look forward to continuing a long lasting relationship with you, and your vehicles. Best regards, Jennifer A at #brewsterford


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  • A little disappointed.

    WE were told when we leased our car that no payment would be due for 3 months. Two weeks later we got a statement for payment. It seems there was ...


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    WE were told when we leased our car that no payment would be due for 3 months. Two weeks later we got a statement for payment. It seems there was some fine print (hmmm) that nobody saw stating that deal was not applicable for my purchase (hmmm). We received only 1 key for the car the other was lost (hmmm). When we went to pick up the car there as a nice ding in the door which had appeared all of a sudden (hmmm). 3 weeks went by and did not hear anything about the key or getting the ding fixed until we had to contact the dealer. I was promised something that was not true which tells me a lot about the dealership. Promises were made and broken I would mot buy another car or recommend anyone to buy a car here.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Didn't buy but great team

    We came in with the sole purpose of test driving and Blake was very helpful in answering our questions but also wasn't putting too much pressure o...

    Dealer Response

    Hello, Thank you for stopping in at Brewster Ford to test drive one of our vehicles. We hope to earn your business when and if you decide to purch...


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    We came in with the sole purpose of test driving and Blake was very helpful in answering our questions but also wasn't putting too much pressure on us to buy. The team was responsive, quick, and efficient. Even though we didn't buy a car that day, the customer service was definitely top notch.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hello, Thank you for stopping in at Brewster Ford to test drive one of our vehicles. We hope to earn your business when and if you decide to purchase. Happy Holidays! Warm regards, Jennifer A at Brewster Ford


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