Skip to main content

Nissan Kia of Middletown

2.9
(189 reviews)
Visit Nissan Kia of Middletown
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday 11:00am–4:00pm Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (845) 394-2375 (845) 394-2375
Used (845) 394-2380 (845) 394-2380
Service (845) 394-2378 (845) 394-2378

Inventory

See all 311 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2006.
When you visit Nissan Kia of Middletown you will experience world class service and meet a knowledgeable staff. We have the best inventory and prices to get you into your dream car today. We also offer professional Nissan and Kia service and car repair. At Nissan Kia of Middletown you can choose from all of the popular Nissan and Kia models such as the new 2016 Maxima Altima Rogue Versa Sentra 350Z GT-R Quest Frontier Titan Pathfinder Murano Murano CrossCabriolet Xterra Armada Rio Spectra Sportage Sedona Sorrento as well as certified pre-owned vehicles. Call and set up a test drive today!
You Can't Buy For Less

Service center

Phone number (845) 394-2378

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

View all 18 employees View less employees

Reviews

2.9
(189 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan Kia of Middletown from DealerRater.

Want to share your experience with this dealership?

Write a review
5.0

If you want the best sales experience and the best

If you want the best sales experience and the best prices,ask for Yahveh Berrios

5.0

If you want the best sales experience and the best

If you want the best sales experience and the best prices,ask for Yahveh Berrios

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Rich just knows what I need and can afford!

Rich just knows what I need and can afford! Went to him for 3 cars and need a 4th!!!

5.0

Rich just knows what I need and can afford!

Rich just knows what I need and can afford! Went to him for 3 cars and need a 4th!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review
1.0

My father leased a 2021 Nissan Rogue from New Rochelle

My father leased a 2021 Nissan Rogue from New Rochelle Nissan and then moved up to the Matamoras. he has been having some issues with the Malfunction lights coming on, and the battery going dead. I father has had the car towed into this dealership and they claim they can't recreate the malfunction, but they do have they codes history. The vehicle has been at this dealership several times ( 5 or more times, they have replaced the battery once. This issue is a known issue with the Nissan Rogue dating back to 2017 I believe. When the Malfunction lights come on it will eventually drain the battery, and this has occurred several times as well. The service manager drove the vehicle home to try to recreate the issue, and was not able to so, but a sonar error/malfunction had popped up and the updated the system. The bottom line is the vehicle is not safe to drive, being that it will stall when this occurs, God forbid id my Dad is on the highway when this occurs. We have contacted Consumer Affairs and they stated they requested the vehicle be replaced, we heard back from this past Monday and Monday and were told Nissan declined the request. My father is 83 years old and a Cancer survivor and attempted to go to shop-rite and received the malfunction light again and the vehicle stalled resulting in a dead battery. He was stranded for several hours. My father has 5 months left on his lease and they won't even let him turn it in early, he is stuck paying for a leased vehicle that is not safe and spends most of the time lately in the service dept at this dealership. This dealership and Nissan need to stand behind this product and make things right. I cannot stress this enough to avoid purchasing/leasing or even servicing your vehicle at this dealership. When the service manager drove my Fathers vehicle for 2 days, to see if he could duplicate the issue, they forgot to fill the vehicle back up to full. My Dad always keeps his car full or very close. This only reason I gave them a one star, was so everyone would now this was not an error.

1.0

My father leased a 2021 Nissan Rogue from New Rochelle

My father leased a 2021 Nissan Rogue from New Rochelle Nissan and then moved up to the Matamoras. he has been having some issues with the Malfunction lights coming on, and the battery going dead. I father has had the car towed into this dealership and they claim they can't recreate the malfunction, but they do have they codes history. The vehicle has been at this dealership several times ( 5 or more times, they have replaced the battery once. This issue is a known issue with the Nissan Rogue dating back to 2017 I believe. When the Malfunction lights come on it will eventually drain the battery, and this has occurred several times as well. The service manager drove the vehicle home to try to recreate the issue, and was not able to so, but a sonar error/malfunction had popped up and the updated the system. The bottom line is the vehicle is not safe to drive, being that it will stall when this occurs, God forbid id my Dad is on the highway when this occurs. We have contacted Consumer Affairs and they stated they requested the vehicle be replaced, we heard back from this past Monday and Monday and were told Nissan declined the request. My father is 83 years old and a Cancer survivor and attempted to go to shop-rite and received the malfunction light again and the vehicle stalled resulting in a dead battery. He was stranded for several hours. My father has 5 months left on his lease and they won't even let him turn it in early, he is stuck paying for a leased vehicle that is not safe and spends most of the time lately in the service dept at this dealership. This dealership and Nissan need to stand behind this product and make things right. I cannot stress this enough to avoid purchasing/leasing or even servicing your vehicle at this dealership. When the service manager drove my Fathers vehicle for 2 days, to see if he could duplicate the issue, they forgot to fill the vehicle back up to full. My Dad always keeps his car full or very close. This only reason I gave them a one star, was so everyone would now this was not an error.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

The vehicle was just towed back in on the 19th at the end of the day. On the 20th we were able to get out to the vehicle and check and find out what was going on. The battery was completely dead and when we hooked it up to get it started, we found that the headlights were left in the on position, not off or auto. We jump started the vehicle and charged the battery, checked the system for codes and performed a battery test. The battery is good and there are no codes in the system. The dealership is unable to find any issues with the vehicle besides dead battery issues. The customer does not drive the vehicle enough to keep the battery fully charged. All codes that were in the ECM were history codes relating to battery voltage issues. The vehicle was test driven over 2 days on the last visit as the request of the customer. The dealership Service Manager put 167 miles on the vehicle in 2 days of driving. There were no issues at all. The dealership is not responsible for refueling the vehicle due to test driving purposes. It is stated on the repair order that the customer grants employees to drive the vehicle on the streets for the purpose of testing and/or inspection. It was requested to drive the vehicle by the son of the owner of the vehicle due to his father's age. We did what was asked. The vehicle was here a total of 10 days where we performed tests as per Nissan technical assistance center where no issues could be duplicated. If we are that bad and you cannot stress enough to avoid us, then we recommend you bring the vehicle to another dealership for a second opinion. We have more than gone above and beyond in attempting to correct a complaint that we cannot duplicate.

Show full review
1.0

They don’t disclose things they’ve done to your ca

I’ve least seven Nissan rogues from these people. The rogue I have now kept needing a new battery and unbeknownst to me that wasn’t disclosed to me when I drove out of the show room with my car knew that I had an aftermarket heated seat in it. Every time I call Nissan Kia of Middletown they always tell me they can’t take me for another 6 to 7 days and I needed my car towed so I told it to another Nissan dealer and now they won’t cover the aftermarket heated seats, which was draining my batteries. Nissan, Kia of Middletown should be ashamed of themselves. They have a very good customer I should say had a very good customer in me. I wouldn’t buy another car from them if they gave it to me I work with the public and I will let the public know as well.

1.0

They don’t disclose things they’ve done to your ca

I’ve least seven Nissan rogues from these people. The rogue I have now kept needing a new battery and unbeknownst to me that wasn’t disclosed to me when I drove out of the show room with my car knew that I had an aftermarket heated seat in it. Every time I call Nissan Kia of Middletown they always tell me they can’t take me for another 6 to 7 days and I needed my car towed so I told it to another Nissan dealer and now they won’t cover the aftermarket heated seats, which was draining my batteries. Nissan, Kia of Middletown should be ashamed of themselves. They have a very good customer I should say had a very good customer in me. I wouldn’t buy another car from them if they gave it to me I work with the public and I will let the public know as well.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
2 people out of 2 found this review helpful. Did you?
Yes No
Dealer response

Beth, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (845) 374-6555 at your earliest convenience and we will do our best to resolve this with you.

Show full review
1.0

I have leased at least eight of these Nissan rogue‘s from

I have leased at least eight of these Nissan rogue‘s from this dealership. Their service department is the worst. I needed a new battery after one year of driving it and had to have my car towed two months later to find out that the heated seats were after market install. They don’t want to reimburse me to have to pay for the heated seats to be disconnected, which was running down my battery.

1.0

I have leased at least eight of these Nissan rogue‘s from

I have leased at least eight of these Nissan rogue‘s from this dealership. Their service department is the worst. I needed a new battery after one year of driving it and had to have my car towed two months later to find out that the heated seats were after market install. They don’t want to reimburse me to have to pay for the heated seats to be disconnected, which was running down my battery.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Hairspray1954, we regret to hear that you are displeased with your recent experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Show full review
5.0

Love Kia in Middletown

I had an excellent experience at Kia of Middletown. They were friendly they showed respect they were caring. They had the knowledge that I needed on my vehicle. They took care of everything, clean my vehicle from the inside out I would recommend them highly.

5.0

Love Kia in Middletown

I had an excellent experience at Kia of Middletown. They were friendly they showed respect they were caring. They had the knowledge that I needed on my vehicle. They took care of everything, clean my vehicle from the inside out I would recommend them highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 1 found this review helpful. Did you?
Yes No
Dealer response

Hello Josette, Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Nissan of Middletown. We are thrilled to have you as part of our family. Sincerely, Nephi Miranda Service Manager 845-374-6555 ext. 255 Nephi.M@nissanofmiddletown.com

Show full review
1.0

Lies, lies, and more lies.

Lies, lies, and more lies. I have called every Kia dealership in my area, looking for a certain Sportage. I contact Kia of Middletown and speak on the phone with Joe Fadden a sales associate there. I ask Joe on the phone about this sportage and he says they have it in stock. I inform him I will be there shortly. Before hanging up I asked about them selling the car at MSRP. He let me know that they can do it but would much rather discuss it in person. I arrive at the dealership and I see the car that I came to purchase. The sticker price was the same as the price online and so far so good. Next to the MSRP sticker is another sticker that says Market adjustment $4000. I reminded Joe of our phone conversation and he said he would work it out with the manager. So already I'm not sure how this is going to go. He writes the deal up and writes it up for the wrong price. $2000 over already. I correct him and the number, we go back outside to verify it and you guessed it here comes the fake market adjustment. "Well my manager came down $2000 off of the wrong price which would be equal to adding $2000 to the right price so it's pretty much the same". I quickly explained that I was willing to make a deal for this car at the sticker price. I do have a trade, it's 10 years old so I'm not being unreasonable and asking for a bunch of money for it. He goes to the manager again and i can hear the manager yelling "hes crazy if he thinks hes not going to pay market adjustment", Joe comes back thanking me for my time. And just like that no deal no car. I believe these are extremely poor representations of Kia's core principles, when it comes to selling cars. It is a stain on KIA and their pristine reputation. The manager's name is Andrew Rodriguez. I believe Joe wanted to sell the car but Andrew and his greed prevented that, and in doing so may have lost a KIA customer. I will try again at another dealership, and hopefully this is not the KIA business model when it comes to selling cars. Do BETTET Kia!

1.0

Lies, lies, and more lies.

Lies, lies, and more lies. I have called every Kia dealership in my area, looking for a certain Sportage. I contact Kia of Middletown and speak on the phone with Joe Fadden a sales associate there. I ask Joe on the phone about this sportage and he says they have it in stock. I inform him I will be there shortly. Before hanging up I asked about them selling the car at MSRP. He let me know that they can do it but would much rather discuss it in person. I arrive at the dealership and I see the car that I came to purchase. The sticker price was the same as the price online and so far so good. Next to the MSRP sticker is another sticker that says Market adjustment $4000. I reminded Joe of our phone conversation and he said he would work it out with the manager. So already I'm not sure how this is going to go. He writes the deal up and writes it up for the wrong price. $2000 over already. I correct him and the number, we go back outside to verify it and you guessed it here comes the fake market adjustment. "Well my manager came down $2000 off of the wrong price which would be equal to adding $2000 to the right price so it's pretty much the same". I quickly explained that I was willing to make a deal for this car at the sticker price. I do have a trade, it's 10 years old so I'm not being unreasonable and asking for a bunch of money for it. He goes to the manager again and i can hear the manager yelling "hes crazy if he thinks hes not going to pay market adjustment", Joe comes back thanking me for my time. And just like that no deal no car. I believe these are extremely poor representations of Kia's core principles, when it comes to selling cars. It is a stain on KIA and their pristine reputation. The manager's name is Andrew Rodriguez. I believe Joe wanted to sell the car but Andrew and his greed prevented that, and in doing so may have lost a KIA customer. I will try again at another dealership, and hopefully this is not the KIA business model when it comes to selling cars. Do BETTET Kia!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review
1.0

Avoid Kia of Middletown! I had a nightmare experience...

Avoid Kia of Middletown! I had a nightmare experience dealing with the service department! There are many excellent car dealers in the area, but this is not one of them. Bring your business somewhere else. There are better places to purchase or service your car.

1.0

Avoid Kia of Middletown! I had a nightmare experience...

Avoid Kia of Middletown! I had a nightmare experience dealing with the service department! There are many excellent car dealers in the area, but this is not one of them. Bring your business somewhere else. There are better places to purchase or service your car.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
4 people out of 4 found this review helpful.
Show full review
1.0

Avoid Kia of Middletown!

Avoid Kia of Middletown! I had a nightmare experience dealing with their service department. Their are many excellent car dealerships in the area but this is not one of them. There are many better places to purchase or service your car.

1.0

Avoid Kia of Middletown!

Avoid Kia of Middletown! I had a nightmare experience dealing with their service department. Their are many excellent car dealerships in the area but this is not one of them. There are many better places to purchase or service your car.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
3 people out of 3 found this review helpful. Did you?
Yes No
Show full review
1.0

On 12/31/21, I attempted to purchase a new Kia Sportage...

On 12/31/21, I attempted to purchase a new Kia Sportage to replace my wife’s current Kia. I figured after being a repeat service customer since 1998 and purchasing close to 160k in new vehicles, I though I would get a fair deal on the new vehicle. Upon doing my research I found two other Hudson Valley dealers who had plenty of Sportage’s in their inventory but I figured I would purchase locally. Mind you the Sportage has the least cargo capacity and the worst gas mileage of all the S.U.V’s in its class and is going to be replaced by a total redesign in the first few months of this year. It fall’s mid-pack in its class. Upon speaking with the salesperson who was polite, I requested to see the cars window sticker. It is at this time I noticed that the dealership was asking 3k above the MSRP on the window sticker. I was quite surprised that the dealership was doing this on this specific model since there are plenty of them out there and it falls mid-pack in its class. After discussion with the salesperson I offered to buy the vehicle on the spot for the window sticker MSRP. but he refused the offer and wouldn’t even take it to his manager. I believe that the dealership would have made a fair profit at MSRP and continued service and maintenance of the vehicle. I feel that the dealership is taking advantage of the current situation and it’s customers. At this point I left the dealership and went next door to a Toyota dealership and purchased a new very nicely equipped incoming 2022 RAV4 XLE. I purchased this vehicle at MSRP in about an hour. I am strongly reconsidering my business relationship with Middletown Nissan Kia since they are not the only dealer in the county!

1.0

On 12/31/21, I attempted to purchase a new Kia Sportage...

On 12/31/21, I attempted to purchase a new Kia Sportage to replace my wife’s current Kia. I figured after being a repeat service customer since 1998 and purchasing close to 160k in new vehicles, I though I would get a fair deal on the new vehicle. Upon doing my research I found two other Hudson Valley dealers who had plenty of Sportage’s in their inventory but I figured I would purchase locally. Mind you the Sportage has the least cargo capacity and the worst gas mileage of all the S.U.V’s in its class and is going to be replaced by a total redesign in the first few months of this year. It fall’s mid-pack in its class. Upon speaking with the salesperson who was polite, I requested to see the cars window sticker. It is at this time I noticed that the dealership was asking 3k above the MSRP on the window sticker. I was quite surprised that the dealership was doing this on this specific model since there are plenty of them out there and it falls mid-pack in its class. After discussion with the salesperson I offered to buy the vehicle on the spot for the window sticker MSRP. but he refused the offer and wouldn’t even take it to his manager. I believe that the dealership would have made a fair profit at MSRP and continued service and maintenance of the vehicle. I feel that the dealership is taking advantage of the current situation and it’s customers. At this point I left the dealership and went next door to a Toyota dealership and purchased a new very nicely equipped incoming 2022 RAV4 XLE. I purchased this vehicle at MSRP in about an hour. I am strongly reconsidering my business relationship with Middletown Nissan Kia since they are not the only dealer in the county!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.
Show full review
See all 189 reviews