Reviews
Excellent service with last minute need — screw in my
Excellent service with last minute need — screw in my tire and it was loosing air — it was Saturday afternoon. The waiting area is comfortable including a plush sofa with large screen TV. Could have happily stayed longer!
Excellent service with last minute need — screw in my
Excellent service with last minute need — screw in my tire and it was loosing air — it was Saturday afternoon. The waiting area is comfortable including a plush sofa with large screen TV. Could have happily stayed longer!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're so glad we could assist with your tire issue, especially on a Saturday afternoon. It’s great to hear you enjoyed our comfortable waiting area. If you ever need anything else, feel free to stop by—we're always here to help!
Excellent experience .
Excellent experience . Jen was excellent. Thank you for the help. I would recommend to friends
Excellent experience .
Excellent experience . Jen was excellent. Thank you for the help. I would recommend to friends
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback! We're glad to hear from you, and if there's anything else you need, don't hesitate to contact us. We're always here to make sure your experience is seamless!
Danbury Volvo is an outstanding dealership!
Danbury Volvo is an outstanding dealership! We purchased a car from them and recently had it serviced for the first time. The dealership is fabulous, caring, professional and beautiful!
Danbury Volvo is an outstanding dealership!
Danbury Volvo is an outstanding dealership! We purchased a car from them and recently had it serviced for the first time. The dealership is fabulous, caring, professional and beautiful!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Maureen, We're delighted to hear that your experience with both purchasing and servicing your vehicle at Volvo Cars Danbury has been exceptional. Our team takes pride in providing caring and professional service, and we're glad you felt that during your visit. We look forward to continuing to serve you and keeping your vehicle in top shape!
We look forward to our next visit too! I also wanted to give a special shout out for Tiffany who was out service advisor. She did a wonderful job!
We just moved back to New England after many years in Los
We just moved back to New England after many years in Los Angeles and had to buy a car, which is often a harrowing experience. We bought a XC60 Hybrid from Carlo Juliano who is a consummate professional. After looking at other cars we returned to Carlo who is low key but extremely knowledgable. My hybrid car may be smarter than I am and Carlo was a very, very patient teacher. He handled the sale and registration in record time. I could not have had a better experience.
We just moved back to New England after many years in Los
We just moved back to New England after many years in Los Angeles and had to buy a car, which is often a harrowing experience. We bought a XC60 Hybrid from Carlo Juliano who is a consummate professional. After looking at other cars we returned to Carlo who is low key but extremely knowledgable. My hybrid car may be smarter than I am and Carlo was a very, very patient teacher. He handled the sale and registration in record time. I could not have had a better experience.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear that Carlo Juliano provided exceptional service during your purchase of the XC60 Hybrid. It's great to know that his professionalism, knowledge, and patience made your car-buying process smooth and enjoyable. Welcome back to New England, and enjoy your new hybrid car!
Last week, I bought a XC60 SUV.
Last week, I bought a XC60 SUV. Carlo was knowledgeable and helpful. He made the buying process smooth and pleasant. If anything needed attention, he was right on top of it. I would highly recommend asking for Carlo to make your buying experience a good one. I visited 11 different dealerships before picking Carlo and Danbury Volvo for my XL60 SUV.
Last week, I bought a XC60 SUV.
Last week, I bought a XC60 SUV. Carlo was knowledgeable and helpful. He made the buying process smooth and pleasant. If anything needed attention, he was right on top of it. I would highly recommend asking for Carlo to make your buying experience a good one. I visited 11 different dealerships before picking Carlo and Danbury Volvo for my XL60 SUV.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Carlo made the buying process smooth and pleasant for you. Your recommendation means a lot to us. Enjoy your new XC60 SUV!
I recently had a very disappointing experience with this
I recently had a very disappointing experience with this dealership. Last Friday, my car was delivered, but we didn’t receive the temporary number plate or registration. Despite calling numerous times, no one from the sales team or front desk has provided any answers or updates. The staff has been incredibly unhelpful and rude, showing a complete lack of customer service. This kind of behavior is unacceptable and has caused significant inconvenience.
I recently had a very disappointing experience with this
I recently had a very disappointing experience with this dealership. Last Friday, my car was delivered, but we didn’t receive the temporary number plate or registration. Despite calling numerous times, no one from the sales team or front desk has provided any answers or updates. The staff has been incredibly unhelpful and rude, showing a complete lack of customer service. This kind of behavior is unacceptable and has caused significant inconvenience.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear that you're unhappy with your experience. As explained to you by our team, there is a 7 day delay on plates, which is why it was not available at the same day as delivery. Should you have any other questions please do not hesitate to reach out.
We just took the car on a long trip for the first time, and now there’s a noticeable vibration in the brake pedal and steering wheel when braking. It came on suddenly. We’ve tried reaching out to the manager but haven’t received a response yet.
Very DISAPPOINTED: SERVICE can’t solve dangerous problem
Very DISAPPOINTED: SERVICE can’t solve dangerous problem in 4 visits: “key removed” message often!
Very DISAPPOINTED: SERVICE can’t solve dangerous problem
Very DISAPPOINTED: SERVICE can’t solve dangerous problem in 4 visits: “key removed” message often!
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- Quality of repair —
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Good Morning, Please reach out at your earliest convenience to discuss your visit further. Thank you.
Danbury Volvo Always give excellent service and advice.
Danbury Volvo Always give excellent service and advice. They consistently give me short notice service appointments. Their Staff is very knowledgeable and Great to work with.
Danbury Volvo Always give excellent service and advice.
Danbury Volvo Always give excellent service and advice. They consistently give me short notice service appointments. Their Staff is very knowledgeable and Great to work with.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Morning, Thank you for sharing your experience with our service department. If you have any questions or concerns, we are a phone call away.
Volvo Cars Danbury made finding and purchasing a new car
Volvo Cars Danbury made finding and purchasing a new car easy and enjoyable. I was looking for a pre owned car and Chris M found exactly what I wanted and more for the price that fit my budget. I’d recommend this dealership to friends and family.
Volvo Cars Danbury made finding and purchasing a new car
Volvo Cars Danbury made finding and purchasing a new car easy and enjoyable. I was looking for a pre owned car and Chris M found exactly what I wanted and more for the price that fit my budget. I’d recommend this dealership to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kendra, We are so happy to hear that you had the opportunity to work with our dedicated team. If you need anything else, we are a phone call or stop aaway.
Wonderful experience!
Wonderful experience!!! Ryan was extremely helpful and knowledgeable! Highly recommended using this dealer and salesman!
Wonderful experience!
Wonderful experience!!! Ryan was extremely helpful and knowledgeable! Highly recommended using this dealer and salesman!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Keara, Thank you so much for your recommendation!