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Used 866-920-8530 Email Dealer
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Reviews

Average Ratings

4.7
Average based on 23 reviews
  • Pleasantly surprised !

    I purchased my S60 from Volvo of Danbury and had such a great experience- they really know thier stuff - Ken and Tucker were warm, friendly and ac...


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    I purchased my S60 from Volvo of Danbury and had such a great experience- they really know thier stuff - Ken and Tucker were warm, friendly and accomodating to my crazy schedule. I am not your typical buyer - I am in the sales business, so a bit jaded! Well, they blew me away with thier customer service! I have sent family members and friends to them who had an equally fantastic experience. I was recently in for my first service and Mike Cerone in service was outstanding - this dealership has it's focus on customer service and the employees really seem to love thier jobs and it shows. I would recommend them to everyone ! I Love my Volvo !

    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Volvo XC90

    I always have a Volvo cars, i m very happy. I always used this dealer for repair and maintenance my car. I m very satisfied with the service. M...


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    I always have a Volvo cars, i m very happy. I always used this dealer for repair and maintenance my car. I m very satisfied with the service. Mr Michael Cerone. Have a great customer service. I will recommend Volvo in Danbury.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Bad Repair Service

    My check engine light came on and my bluetooth was not working. I brought my volvo in to get these 2 problems solved. I was told my pcv valve wa...


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    My check engine light came on and my bluetooth was not working. I brought my volvo in to get these 2 problems solved. I was told my pcv valve was clogged and software was needed to be updated for the bluetooth. I went up at the end of the day when I was told the car was ready, paid and when I got in the car both the check engine light was still on and the bluetooth still didn't work! I left it for another day and then was told the fuel pressure sensor needed to be fixed. Customer service offered to bring the car back to me at the end of that day. When the car was returned my gas tank was on empty (when I had left it with about 1/3 tank of gas) and the blue tooth still was not working! They told me the problem was with my iphone (when I had already had the phone checked) but I was charged for the bluetooth. I also had to go directly to the closest gas station to get gas immediately! I found their service to be sloppy, not thorough and very unprofessional. We will not be going to Volvo of Danbury again!

    Came in for service or repair
    Does not recommend this dealer
    Did make a purchase
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  • Friendly and accommodating

    Extremely friendly, excellent at explaining concerns and accommodating to the conference call I needed to make while waiting for the car.


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    Extremely friendly, excellent at explaining concerns and accommodating to the conference call I needed to make while waiting for the car.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Great service

    Recently brought my car in for scheduled maintenance and had Jon as the advisor who was great. Very friendly, and professional throughout the expe...


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    Recently brought my car in for scheduled maintenance and had Jon as the advisor who was great. Very friendly, and professional throughout the experience. My car was throughly safety inspected and washed clean. Volvo of Danbury is a solid and reputable dealership

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • check engine light

    My dashboard went black & the windows wouldn't close. The SRS airbag warning came on. I took it to Danbury Volvo, the diagnosed the problem on the...


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    My dashboard went black & the windows wouldn't close. The SRS airbag warning came on. I took it to Danbury Volvo, the diagnosed the problem on the scanner machine as the electronic module. $1700 to replace. The keyboard was reset & still various messages were appearing, days later the check engine light, car taken in again. Diagnosis: catalytic convertor $2300 to replace, same problem last year, Danbury Volvo accomodated me expeditiously, on short notice. I was distraught & they calmed my fears, both John (so compassionate & Melanie (manager) are so wonderful. The problems were diagnosed & now I've decided to buy a new car... a Volvo. Because I love them & love working with the staff at Danbury Volvo.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • outstanding customer service

    Excellent experience. Extremely patient an helpful in answering my questions. Overall conclusion is they definitely understand the concept of cust...


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    Excellent experience. Extremely patient an helpful in answering my questions. Overall conclusion is they definitely understand the concept of customer service. Would highly recommend them.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Volvo Service of Danbury

    If you could base your car buying decision solely on the Service, and the people working in that department.....Volvo of Danbury's boys are the BE...


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    If you could base your car buying decision solely on the Service, and the people working in that department.....Volvo of Danbury's boys are the BEST! From the minute I bought the car, they remembered who I was, what my concerns might be, and even welcomed my "just stopping in" moments! Always with a smile, Mike and his guys make owning a Volvo the best experience I've ever had owning a car!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Carlos lima

    I always have great and prompt service Everyone is so professional and very courteous especially Mike who always does a super job in explaining ev...


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    I always have great and prompt service Everyone is so professional and very courteous especially Mike who always does a super job in explaining every detail step by step Could not feel any better

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • New Volvo Purchase

    We purchased a new Volvo two days ago. Our salesman, Jacob, was thorough in his explanation of our car options suitable to meet our needs. The bus...


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    We purchased a new Volvo two days ago. Our salesman, Jacob, was thorough in his explanation of our car options suitable to meet our needs. The business walked us through the title, insurance and warranty. We would highly recommend this company.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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