Reviews
Kyria Schneider Thank you for all your help and
Kyria Schneider Thank you for all your help and information to get me my new to me 2019 Ford Explorer. I hope you are there for my future ford needs. Keep up the good work. Kyria is a very friendly and professional saleswoman. If your looking for a new or used vehicle ask for Kyria at Ulrich Ford in Pella, IA
Kyria Schneider Thank you for all your help and
Kyria Schneider Thank you for all your help and information to get me my new to me 2019 Ford Explorer. I hope you are there for my future ford needs. Keep up the good work. Kyria is a very friendly and professional saleswoman. If your looking for a new or used vehicle ask for Kyria at Ulrich Ford in Pella, IA
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
P.J. Finn salesman at Ulrich Ford went above and beyond
P.J. Finn salesman at Ulrich Ford went above and beyond in helping us find the truck we wanted. He immediately found a $2000.00 rebate no one else had found and then with his great computer skills helped us find what we were looking for. He was knowledgeable about each vehicle and very patient with all of our questions. We will be returning to Ulrich Ford in Pella for our next vehicle and will ask for P.J. Finn!
P.J. Finn salesman at Ulrich Ford went above and beyond
P.J. Finn salesman at Ulrich Ford went above and beyond in helping us find the truck we wanted. He immediately found a $2000.00 rebate no one else had found and then with his great computer skills helped us find what we were looking for. He was knowledgeable about each vehicle and very patient with all of our questions. We will be returning to Ulrich Ford in Pella for our next vehicle and will ask for P.J. Finn!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I was seeking a specific used car make, model, and year
I was seeking a specific used car make, model, and year and went to Ulrich Ford Lincoln because my previous vehicle purchase with this dealership was such a positive experience. I started working with PJ Finn on this quest. The dealership did not have what I was looking for and PJ quickly started scouring the country. He found a car for me that fit my specifications and within a few days the car had been transported to the dealership, inspected, and purchased by me. The whole experience was quite easy thanks in no small part to the attentiveness of PJ and the Ulrich Ford Lincoln team. I highly recommend considering this dealership when seeking your next car.
I was seeking a specific used car make, model, and year
I was seeking a specific used car make, model, and year and went to Ulrich Ford Lincoln because my previous vehicle purchase with this dealership was such a positive experience. I started working with PJ Finn on this quest. The dealership did not have what I was looking for and PJ quickly started scouring the country. He found a car for me that fit my specifications and within a few days the car had been transported to the dealership, inspected, and purchased by me. The whole experience was quite easy thanks in no small part to the attentiveness of PJ and the Ulrich Ford Lincoln team. I highly recommend considering this dealership when seeking your next car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a 2024 Lincoln Aviator and from Ulrichs Ford.
Bought a 2024 Lincoln Aviator and from Ulrichs Ford. We had great service! Everyone was fabulous from sales to service
Bought a 2024 Lincoln Aviator and from Ulrichs Ford.
Bought a 2024 Lincoln Aviator and from Ulrichs Ford. We had great service! Everyone was fabulous from sales to service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I recently had the pleasure of visiting Ulrich Ford, and
I recently had the pleasure of visiting Ulrich Ford, and I must say, it was a great experience from start to finish! The staff was incredibly friendly and helpful, guiding me through their selection of vehicles with patience and expertise. They focused on finding the right car for my needs, instead of the right car for them. The financing process was smooth and hassle-free thanks to Kathy! Ulrich Ford truly goes above and beyond to ensure customer satisfaction, and I couldn't be happier with my purchase. I highly recommend them to anyone in search of a new vehicle!
I recently had the pleasure of visiting Ulrich Ford, and
I recently had the pleasure of visiting Ulrich Ford, and I must say, it was a great experience from start to finish! The staff was incredibly friendly and helpful, guiding me through their selection of vehicles with patience and expertise. They focused on finding the right car for my needs, instead of the right car for them. The financing process was smooth and hassle-free thanks to Kathy! Ulrich Ford truly goes above and beyond to ensure customer satisfaction, and I couldn't be happier with my purchase. I highly recommend them to anyone in search of a new vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks Tim! I'm pleased to hear that everyone from the sales staff to the finance team took great care of you during your vehicle search experience. We look forward to continuing to take care of you throughout your vehicle ownership journey! - Teagen
This is a great dealership.
This is a great dealership. I have been helping a local animal rescue organization buy a Ford Transit 350 passenger van. They need this vehicle to transport rescued animals to adoption events all over the state of Missouri. The people at Ulrich have been unbelievably friendly and helpful over the phone, trying to help us put together exactly the van we need. While we were waiting for information on a van they had for sale, another appeared in Platte City, Mo. We bought the van from Platte City, but it was one of the worst experiences of my life; I could not recommend that dealership to anyone, as the people who work there lack honor and honesty. A representative from Ulrich called one day after we had bought the van from Platte City with an offer that was far superior to the one we bought; I wish the timing had been different. I would have preferred to buy from Ulrich, and I am sure the experience would have been far more pleasant. Dealers like Ulrich Ford deserve to be rewarded for their honesty and customer relations. The next time we buy, we will drive to Pella.
This is a great dealership.
This is a great dealership. I have been helping a local animal rescue organization buy a Ford Transit 350 passenger van. They need this vehicle to transport rescued animals to adoption events all over the state of Missouri. The people at Ulrich have been unbelievably friendly and helpful over the phone, trying to help us put together exactly the van we need. While we were waiting for information on a van they had for sale, another appeared in Platte City, Mo. We bought the van from Platte City, but it was one of the worst experiences of my life; I could not recommend that dealership to anyone, as the people who work there lack honor and honesty. A representative from Ulrich called one day after we had bought the van from Platte City with an offer that was far superior to the one we bought; I wish the timing had been different. I would have preferred to buy from Ulrich, and I am sure the experience would have been far more pleasant. Dealers like Ulrich Ford deserve to be rewarded for their honesty and customer relations. The next time we buy, we will drive to Pella.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Kevin! It's great to hear that PJ provided excellent service in assisting you with finding a new van, even though you ultimately didn't make a purchase from us. At Ulrich Ford, exceeding expectations is our priority, and we're thrilled that you had such a positive experience. Best wishes to you and your animal rescue organization, and we'll be here to assist you whenever you're ready for your next vehicle. Looking forward to welcoming you back! - Teagen
Reached out about a car I had my eye on, but turns out it
Reached out about a car I had my eye on, but turns out it was sold earlier that day. Got a quick and helpful response from the dealership, and we discussed some alternatives. Ended up checking out a couple of other options on the lot. Overall, the experience was great. The dealership provided consistently warm and welcoming service. If you're looking to buy, I'd recommend giving them a shot. I'll definitely consider them next time I'm in the market for a vehicle.
Reached out about a car I had my eye on, but turns out it
Reached out about a car I had my eye on, but turns out it was sold earlier that day. Got a quick and helpful response from the dealership, and we discussed some alternatives. Ended up checking out a couple of other options on the lot. Overall, the experience was great. The dealership provided consistently warm and welcoming service. If you're looking to buy, I'd recommend giving them a shot. I'll definitely consider them next time I'm in the market for a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Gareth, thanks for leaving a review! We're sorry to hear you missed out on the vehicle you had your eye on, but we're thankful that you had a positive experience working with our team. We'll always be here to take care of you, and we look forward to welcoming you back! - Teagen
Great dealership experience!
Great dealership experience! I really enjoyed working with the friendly and knowledgeable staff at the dealership. From the greeting at the front desk, to the salesperson, sales manager, and finance manager, everyone was so kind, patient, and knowledgeable. Unfortunately I wasn't able to afford the level of vehicle I really wanted, but in a year or two when I'm ready I know I'm definitely going to shop at Ulrich Ford. Until then, I'll keep bringing my vehicle in for service there!
Great dealership experience!
Great dealership experience! I really enjoyed working with the friendly and knowledgeable staff at the dealership. From the greeting at the front desk, to the salesperson, sales manager, and finance manager, everyone was so kind, patient, and knowledgeable. Unfortunately I wasn't able to afford the level of vehicle I really wanted, but in a year or two when I'm ready I know I'm definitely going to shop at Ulrich Ford. Until then, I'll keep bringing my vehicle in for service there!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience was very good!
My experience was very good! Jeff was very helpful in getting me information about the car I was wanting to purchase. Kathy in finance was a pleasure to work with! She tried her best to get me the best rate she could during these crazy high rate times! Very nice dealership and would definitely purchase from them again!
My experience was very good!
My experience was very good! Jeff was very helpful in getting me information about the car I was wanting to purchase. Kathy in finance was a pleasure to work with! She tried her best to get me the best rate she could during these crazy high rate times! Very nice dealership and would definitely purchase from them again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Positive Experience with Jake Scent
My experience working with Jake Scent was 100& positive. He explained and demonstrated the features of my new Edge very well, and guided us through the purchasing process. He took extra time to communicate by phone and email after I purchased my car, to insure all was going well. This was a very good buying experience. Will be using Jack for,our next purchase.
Positive Experience with Jake Scent
My experience working with Jake Scent was 100& positive. He explained and demonstrated the features of my new Edge very well, and guided us through the purchasing process. He took extra time to communicate by phone and email after I purchased my car, to insure all was going well. This was a very good buying experience. Will be using Jack for,our next purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase