Reviews
Cyrus and Ulrich Ford - excellent experience !
I did a considerable amount of research, all over the Western half of the US, before going to Ulrich so knew what I wanted and the price I should have to pay. Steve, Cyrus and Kathy were all excellent to talk to and readily answered every question or concern that I had - and I purchased my F250 at a price that is every bit as good (or better in some cases) as any other dealer that I contacted. Further, Cyrus has been completely willing to explain every question that I've had since I purchased the truck. Simply said, Ulrich and its people are excellent and I'd recommend them to anyone !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your kind words are much appreciated Bud! We really liked working with you and we are happy you had a great experience with us! It sounds like your new F-250 is exactly what you hoped it would be. Thanks again for taking the time to let us know how your experience with us went!
Cyrus Glennon- excellent car salesman
First time buying from Ulrich's and walked in and Cyrus was the first to greet me. He did an outstanding job start to finish. I would definitely recommend Cyrus to anyone that asked. Thanks for such great service and putting up with me through the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business Andy! We enjoyed working with you and appreciate your review. Cyrus always has a "customer first" attitude and his Ford & Lincoln Customer Service Scores and Online Reviews show it. Enjoy your new pickup!
Brian Vande Lune is so great to buy from
We always have a great experience with Brian VL. We didn't know what we wanted, so he showed us 4 different vehicles that fit my wishes, and we could choose the best fit for us. Never pressured us to quick make a decision.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for doing business with us again Verla! We are glad to hear you had another positive experience. Brian VL has been a great long term employee and always works at his customers pace. Enjoy your new vehicle!
Cyrus Glennon- excellent car salesman
Cyrus delivered well for us and he wasn't aggressive or pushy. He was patient, and thorough. He listened, and offered options until I found my perfect car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us Denise! It was great to work with you on your new vehicle. Cyrus always does everything he can to ensure a great experience and long term satisfaction of all his customers. Enjoy your Lincoln!
Exceptional Service by Cyrus/Ulrich
My wife and I worked with Cyrus Glennon on finding a new van for our expanding family. Cyrus was familiar with the product we were wanting and understood our “number” when it came to the financials. Cyrus didn’t follow the typical “salesman” philosophy, appreciates our families needs over the “sale”. Our family will look to Ulrich for future vehicles due to the service and relationship established by Cyrus.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for working with us Patrick! Cyrus will continue to take great care of you going forward. The van will be a great addition to your growing family. We sincerely appreciate you and your business!
Cyrus was a very helpful salesman!
Cyrus Glennon helped us through the buying process of our new truck. He was knowledgeable about the pickup and also all the new technology in the truck. He was very patient with us as we went through all our options and slept on our decision. He also put up with calls and texts from us and was quick to respond with answers or suggestions as we worked to make our decision! We appreciate his time and hard work and we look forward to working with him in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing your experience! Cyrus is always very patient and on top of his product. It is good to hear you enjoyed your experience with him. We look forward to working with you again in the future.
Sales and service
I went looking for a new truck in August and worked with Stacy Foreman. First let me say I have never liked buying cars. I hate the entire car buying experience. From the minute I talked to Stacy I could tell this was going to be a different experience. Not once during my time working with her did she ever make me feel like I was just another sale. She was very knowledgeable and easy to work with. I never felt pressured during the negotiations like I have at other dealerships. After the sale Stacy also advocated for me as a customer. I had a few things that needed to be taken care of, and she did a fantastic job being there for me to help it get done. As long as Stacy is working at Ulrich Ford we will be buying our vehicles from there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your Review Jace! We work very hard to make the dealership and overall experience when buying a vehicle low pressure and comfortable. It is nice to hear you were satisfied. Stacy is great at what she does and will take great care of you. Thank you for your business!
Great experience
We were looking for our next vehicle and we decided to check out Fords. Cyrus Glennon knew us and he knew exactly the best vehicle for us. He walked us through the whole process and we have been very happy with our new Ford Escape. He also has been available to answer any questions we have about the technology in the vehicle. This was our first Ford and we couldn't be happier. Great dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for working with us and Cyrus! He works very hard to take care of his customers. The Escape was a great choice for you. Welcome to the Ulrich Ford Lincoln Family!
Retired
Cyrus Glennon will be my salesman for life. He was awesome to work with me, understanding and very patient with all my questions. Informative and kind.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great to hear Martha! Cyrus always goes above and beyond. Thank you for your time and business. We look forward to working with you again in the future!
Great service!!
This dealership was very accommodating and made the transaction very smooth. From the time I arrived I was out of the dealership with my new vehicle in 1 1/2 hours from test driving and all the paperwork. I will return with no he’s titrations. Thank you very much for the great service
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so happy you chose us to be your dealer and it was great to work with you. Looking forward to all of our future transactions!
