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Reviews

Average Ratings

4.9
Average based on 43 reviews.
  • Chas is great

    Great service Fast Easy purchase Did a great job with explaining features and not pressure sales like Baxter

    Dealer Response

    Thank you so much for the great review of your experience at our dealership and especially with Chas! We are so very pleased that we could make yo...


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    Great service Fast Easy purchase Did a great job with explaining features and not pressure sales like Baxter

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the great review of your experience at our dealership and especially with Chas! We are so very pleased that we could make your visit fast, easy and pressure-free, and we believe that's how every car buying experience should be. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Elvis Hass, GSM - determotorgsm@hotmail.com


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  • A short story. Routine service and inspection

    It was time for my routine service and inspection at the dealership. The process was over almost before it had time to get started.

    Dealer Response

    Thanks so much for taking the time to leave us such a fantastic review, Ramon. It's great to hear you were in and out in no time. Please don't hes...


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    It was time for my routine service and inspection at the dealership. The process was over almost before it had time to get started.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for taking the time to leave us such a fantastic review, Ramon. It's great to hear you were in and out in no time. Please don't hestiate to let us know if we can do anything else for you. Julie Fischer, Service Manager - jfischer@determotor.com


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  • Great Service Department

    The Service Department was great, all I needed was an oil change and maintenance check, and they cover it all in excellent time, my wait time was ...

    Dealer Response

    Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is satisfied with the servi...


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    The Service Department was great, all I needed was an oil change and maintenance check, and they cover it all in excellent time, my wait time was short. Also let me know that even though my vehicle recommendations were for an oil change when the vehicle prompted me which was at over 6000 miles, that they recommended that I do it at 3000 to 4000 miles, which is when did that on my old vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is satisfied with the service experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Julie Fischer, Service Manager


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  • Great Service

    Deter Motors has served the Atlantic, IA for 50 years and has always provided my family with friendly staff and prompt service.

    Dealer Response

    Paul - Thank you for sharing your experience with us! Our team works incredibly hard to exemplify Deter Motor Co's commitment to customer service....


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    Deter Motors has served the Atlantic, IA for 50 years and has always provided my family with friendly staff and prompt service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Paul - Thank you for sharing your experience with us! Our team works incredibly hard to exemplify Deter Motor Co's commitment to customer service. Please continue to visit us whenever you have questions, and we'll continue to provide great service! Take care! Best, Julie Fischer, Service Manager


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  • Buying exerience and upkeep.

    The buying experience was easy with no pressure from the sales crew. The regular serviceing of my car was fast and friendly. Glad I bought my car...

    Dealer Response

    Kevin - We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those...


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    The buying experience was easy with no pressure from the sales crew. The regular serviceing of my car was fast and friendly. Glad I bought my car at Deter Motors.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kevin - We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers. Until we have the pleasure of working with you again please be sure to like us on Facebook. Best, Julie Fischer, Service Manager


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  • Amazing personal attention

    They do excellent service, they know me and take care of us amazingly well! Wouldn't trust my family of cars anywhere else!

    Dealer Response

    Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable ...


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    They do excellent service, they know me and take care of us amazingly well! Wouldn't trust my family of cars anywhere else!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Julie Fischer, Service Manager -


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  • Nice, neat waiting area.

    A place to sit while waiting. Friendly personnel to stop & say hi. Hot coffee offered. Sales person sat & visited with me.

    Dealer Response

    We appreciate your input, Kent. Glad to hear that you were impressed with the service we offer here at Deter Motors. If there is anything more we ...


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    A place to sit while waiting. Friendly personnel to stop & say hi. Hot coffee offered. Sales person sat & visited with me.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your input, Kent. Glad to hear that you were impressed with the service we offer here at Deter Motors. If there is anything more we can do for you please come back and see us any time! Take care! Julie Fischer, Service Manager -


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  • Good service

    The sale staff was excellent and very helpful especially with the title issues. We were excited about the free oil changes

    Dealer Response

    We appreciate your marvelous feedback, David. It is our commitment to ensure quality customer care by providing a high level of quality as well as...


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    The sale staff was excellent and very helpful especially with the title issues. We were excited about the free oil changes

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your marvelous feedback, David. It is our commitment to ensure quality customer care by providing a high level of quality as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Elvis Haas, GSM - determotorgsm@hotmail.com


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  • I'm very happy!

    Wanting to keep our business in Atlantic, Tom Cappel treated me very good! He took plenty of time with me, was professional, answered all of my qu...

    Dealer Response

    Kimberly, It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are ded...


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    Wanting to keep our business in Atlantic, Tom Cappel treated me very good! He took plenty of time with me, was professional, answered all of my questions and was very knowledgeable about the vehicle I bought. He is providing great service even after I signed the dotted line! Kate was very thorough with all of the financial arrangements and made sure I understood the whole process. A friendly young woman who knows her job! Every employee I met made me feel very welcome and were comfortable and approachable to talk to. Brad reassured me about my choice in vehicles which is quite a reach from Fords all my life! Ha! After my first day of driving it, I know I made an excellent choice in the Buick Encore! I will surely do business at Deter's again! Kind Regards

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kimberly, It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy ! It does not surprise us that Tom and Kate went above and beyond for you; it is just an example of why they are such great assets to our team. We will make sure they hear of your kind words. Please let us know how we may be able to help next! Elvis Haas, GSM - determotorgsm@hotmail.com


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  • Service & Engine Light

    Serviced and investigated engine light. Found the part causing the engine light and it had been previously replaced. Able to get replacement part ...

    Dealer Response

    Randy, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant ...


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    Serviced and investigated engine light. Found the part causing the engine light and it had been previously replaced. Able to get replacement part for free.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Randy, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Follow us and like us on Facebook to grab hold of some exclusive specials! Julie Fischer, Service Manager -


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