Reviews

Average Ratings

4.9
189 lifetime reviews. Includes reviews of Bob Gillingham Ford from DealerRater.com
  • A great place to buy a car

    Knowledgeable, professional no pressure salesman, interested in finding the vehicle best fitting my needs & wants (not necessarily the same thing)...


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    Knowledgeable, professional no pressure salesman, interested in finding the vehicle best fitting my needs & wants (not necessarily the same thing). The process took several visits over a couple of weeks as he patiently allowed me to pick his brain while deciding what to buy. Everyone I had contact with at Bob Gillingham's were friendly, helpful straight shooters who didn't offer toasters or TVs. When asked a few technical questions he didn't know the answers to, Ken introduced me to the service manager who was extremely helpful and offered candid insight & advise regarding aftermarket parts & assessories. Their finance guy, again, was an entertaining no b*llsh*t individual who offered common sense no pressure options regarding warranties and financing. In all, a good car buying experience. I spent over a month doing the research and visited several dealerships before buying my car and feel confident that I would be hard pressed to find a better one than Bob Gillingham Ford.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Bought the car and had service here
    September 7, 2017

    This is absolutely the best dealership ai have ever dealt with.....starting with the salesman and all service appointments. Everyone I have com...


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    This is absolutely the best dealership ai have ever dealt with.....starting with the salesman and all service appointments. Everyone I have come in contact with at this dealership has been friendly and professional

    Does recommend this dealer
    Came in for service or repair

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  • Quick easy friendly
    September 6, 2017

    From sales do finance this team made my experience great! Friendly, flexible, and easy to work with. Buying a car here was the easiest decision of...


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    From sales do finance this team made my experience great! Friendly, flexible, and easy to work with. Buying a car here was the easiest decision of all dealerships I visited.

    Does recommend this dealer

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  • New escape
    September 5, 2017

    John"Happy"Gilmore never made us feel like he had better things to do. He was very informative & patient with us throughout our car buying experi...


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    John"Happy"Gilmore never made us feel like he had better things to do. He was very informative & patient with us throughout our car buying experience. Showed us pros & cons of buying vs leasing. Mr Gillingham came over & talked to us AND thanked us for choosing Gillingham Ford. This was our 4th car from Gillingham, it won't be our last

    Does recommend this dealer

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  • Body Shop
    August 11, 2017

    The service that you receive from the body shop Manger - Joe- is phenomenal!!! He is helpful and dependable and always goes the extra mile. And th...


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    The service that you receive from the body shop Manger - Joe- is phenomenal!!! He is helpful and dependable and always goes the extra mile. And the work they did for me is beautiful - they made my Mustang happy again without pain to me!!! Thanks Joe! Mike in Service is outstanding also!! I always appreciate his advice and he too goes above and beyond to make sure Mr Giilinghams customers are happy and taken care of. One last thank you to Pete Galioto! He's been our salesman for a long time. He is another example of the honesty, integrity, and reliability of the people at Gillinghams. Thank you all and thank you Mr Gillingham for the outstanding business you have!!!

    Does recommend this dealer
    Came in for service or repair

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  • VERY GOOD
    July 9, 2017

    NO SECOND VISITS WITH SERVICE BEING DONE. ALL WORK WAS DONE IN A TIMELY MANNER AND FRIENDLY SERVICE PERSONAL MADE THE VISIT A ENJOYABLE EXPERIEN...


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    NO SECOND VISITS WITH SERVICE BEING DONE. ALL WORK WAS DONE IN A TIMELY MANNER AND FRIENDLY SERVICE PERSONAL MADE THE VISIT A ENJOYABLE EXPERIENCE. WILL SCHEDULE ALL FUTURE WORK TO BE DONE AT THIS FORD DEALERSHIP.

    Does recommend this dealer
    Came in for service or repair

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  • First Class Experience
    July 6, 2017

    Treated with professionalism and respect. Entire sales team at Gillingham is willing to meet your needs. Family atmosphere, and vehicle is exceedi...


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    Treated with professionalism and respect. Entire sales team at Gillingham is willing to meet your needs. Family atmosphere, and vehicle is exceeding all expectations. Will definitely be back.

    Does recommend this dealer

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  • Excellent staff who listened to what I wanted
    June 28, 2017

    Our salesman Eric listened to the requirements we wanted for our new car and showed us options. We did a test drive which confirmed that we did i...


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    Our salesman Eric listened to the requirements we wanted for our new car and showed us options. We did a test drive which confirmed that we did indeed want to purchase the Ford Edge. We then picked out the color and the car was located and shipped to Gillingham. This was not a stressful car buying experience like we had in the past with other dealers. I would definitely recommend this dealership and sales person.

    Does recommend this dealer

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  • Great service
    June 27, 2017

    Took me in for an unscheduled oil change. Had me back on the road quickly. Friendly, engaging and they care about you and the operation of my Ford.


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    Took me in for an unscheduled oil change. Had me back on the road quickly. Friendly, engaging and they care about you and the operation of my Ford.

    Does recommend this dealer
    Came in for service or repair

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  • FIVE STAR FORD SERVICE
    June 27, 2017

    Excellent total professional service provided by the friendliest people. Joe W has worked with myself , daughters, boyfriend and best friend and i...


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    Excellent total professional service provided by the friendliest people. Joe W has worked with myself , daughters, boyfriend and best friend and is ALWAYS EXCEPTIONAL. I totally 100% trust his honesty and advice. I would be honored to recommend any Buyer ( young or old) to him. He is such a genuinely good guy who has your best interests at heart. And he is very patient ! Highly recommend this Dealership.

    Does recommend this dealer

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