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Reviews

Average Ratings

4.9
166 lifetime reviews. Includes reviews of Bob Gillingham Ford from DealerRater.com
  • A great place to buy a car

    Knowledgeable, professional no pressure salesman, interested in finding the vehicle best fitting my needs & wants (not necessarily the same thing)...


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    Knowledgeable, professional no pressure salesman, interested in finding the vehicle best fitting my needs & wants (not necessarily the same thing). The process took several visits over a couple of weeks as he patiently allowed me to pick his brain while deciding what to buy. Everyone I had contact with at Bob Gillingham's were friendly, helpful straight shooters who didn't offer toasters or TVs. When asked a few technical questions he didn't know the answers to, Ken introduced me to the service manager who was extremely helpful and offered candid insight & advise regarding aftermarket parts & assessories. Their finance guy, again, was an entertaining no b*llsh*t individual who offered common sense no pressure options regarding warranties and financing. In all, a good car buying experience. I spent over a month doing the research and visited several dealerships before buying my car and feel confident that I would be hard pressed to find a better one than Bob Gillingham Ford.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent customer service
    March 28, 2017

    Bill Maloney did an extraordinary job at helping me understand what I needed to get my 2017 Ford Fusion. I drove away in my new car happy.


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    Bill Maloney did an extraordinary job at helping me understand what I needed to get my 2017 Ford Fusion. I drove away in my new car happy.

    Does recommend this dealer

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  • Amazing experience. Very informational and super nice!
    March 26, 2017

    This dealership is clean, they are very knowledgeable and they do not hide anything like other companies! I was very impressed and I would recomme...


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    This dealership is clean, they are very knowledgeable and they do not hide anything like other companies! I was very impressed and I would recommend this dealership to anyone! I appreciate everything they did for me and I am extremely happy with my new ford!

    Does recommend this dealer

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  • Great service
    March 15, 2017

    From the call to schedule service on my Ford Fusion to when I picked up my car Mike M. In the service department explained what was wrong with my ...


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    From the call to schedule service on my Ford Fusion to when I picked up my car Mike M. In the service department explained what was wrong with my car and told me what needed to be done and kept me informed on the progress . A truly great experience !

    Does recommend this dealer
    Came in for service or repair

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  • Sales
    March 14, 2017

    Everyone from the Sales Dept., Credit Dept. & Service Dept. very pleasant to deal with. John Gilmore kept me updated on my needs. No pressure by s...


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    Everyone from the Sales Dept., Credit Dept. & Service Dept. very pleasant to deal with. John Gilmore kept me updated on my needs. No pressure by sales to purchase vehicles,very important to me when shopping for a new vehicle. Would never recomend Liberty Ford in Brunswick.

    Does recommend this dealer

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  • Customer Satisfaction
    March 13, 2017

    I had the best experience I have ever had at a car dealership. I have been driving Toyota's since 1993, but the service I received at Bob Gilling...


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    I had the best experience I have ever had at a car dealership. I have been driving Toyota's since 1993, but the service I received at Bob Gillingham was excellent. Courtney Rice made my experience great. Matt was great as well.

    Does recommend this dealer

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  • Purchase 2017 Escape
    March 11, 2017

    My salesperson John Gilmore was a 10. He listened,he was polite and professional and he made my purchase of a new car very enjoyable . This was a...


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    My salesperson John Gilmore was a 10. He listened,he was polite and professional and he made my purchase of a new car very enjoyable . This was a 1st for me. I have purchased several cars throughout my lifetime and I usually dreaded the thought of dealing with another "pushy" salesperson.The salespeople are sometimes overbearing trying to sell you a car, but not John. He was informative and gracious.

    Does recommend this dealer

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  • Quick and easy
    February 22, 2017

    Bob Gillingham has a great staff who works with you and gets you what you want! Joe listen to what I needed and wanted in a car and made it happen...


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    Bob Gillingham has a great staff who works with you and gets you what you want! Joe listen to what I needed and wanted in a car and made it happen. I love my car and happy with where I went to find my car!

    Does recommend this dealer

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  • Going above and beyond for a customer
    February 12, 2017

    Old fashion sales with state of the art knowledge. Can't find a better person to work with in the industry. I plan to always start here and end he...


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    Old fashion sales with state of the art knowledge. Can't find a better person to work with in the industry. I plan to always start here and end here as I search for my future vehicles.

    Does recommend this dealer

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  • Service Visit
    February 4, 2017

    I needed an oil change badly before a medical operation that may keep me out of commission for an unknown amount of time. I did not know on Saturd...


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    I needed an oil change badly before a medical operation that may keep me out of commission for an unknown amount of time. I did not know on Saturday's it is by appointment only. Service Manager Mike Murad and Salesman Mike Lubinski of Gillingham Ford went out of their way as always to make it happen without hesitation. They take care of customers like family and always go above and beyond. Please see that they get their share of knowing they are an irreplaceable asset to the dealership and the community that they have served for such a long time and hopefully for many years to come. They set the example for other employees and dealerships to emulate.

    Does recommend this dealer
    Came in for service or repair

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