Axelrod Buick GMC

(4.9) 1087 reviews

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4.9
1087 lifetime reviews. Includes reviews of Axelrod Buick GMC from DealerRater.com
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  • Excellent customer service and ease of sales

    I had a great experience all the way around. My salesman Steve was very helpful and the ease of purchase was beneficial in my busy lifestyle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Purchasing a pickup truck

    A very positive experience as the salesman answered all my questions and concerns regarding purchasing a pre-owned truck.There was no high pressure sa

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    les tactics either with the salesman or the finance manager.They explained all my options and left the decisions up to me.I would definitely purchase another vehicle from Axelrod Buick GMC in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Buying a Used Truck

    I came to this dealership to look at a Used Pick-up Truck. Michael Hadley was the salesman that greeted me and showed me the truck I was interested in

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    . He answered all my questions and treated me with respect and made me feel welcome. He was extremely professional, I felt like I was talking to a friend instead of a salesman. I purchased the truck that day. When I returned to pick up the truck, the paperwork was in order and they were very respectful of my time and made every effort to make the process as smooth and efficient as possible. From the salesman to the finance person, there was no pressure and I was made to feel like a valued customer even though this was my first purchase from Axelrod GMC Buick. I was truly amazed that not only was I thanked by my salesman, Michael Hadley, but also personally thanked by two of the owners of the dealership. I will highly recommend this dealership to my family and friends. We will return to purchase another vehicle from them because of the kindness they showed to me.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • My car repair eperience at Axelrod Buick GMC

    Tim was excellent in handeling my repair need. He explained everything that was wrong with my car. he had it all ready to go when I arrived.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent dealership

    This dealership goes above and beyond when it comes to making sure the customer is truly happy and satisfied, from when I bought my car to every oil c

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    hange I've gotten, it's been phenomenal.

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    Does recommend this dealer
    Came in for service or repair
    Axelrod Buick GMC

    Thank you for the glowing five star review! We appreciate your response! Wishing you happy holidays from Axelrod Buick GMC!


  • Seth did an excellent job belong is get a car. The

    Seth did an excellent job belong is get a car. They are excellent at communicating with their customers. Seth went above and beyond to help us. Exce

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    llent service.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • GMC Lease

    Experienced and professional staff from sales (Steve) to Finance (Tom) made for an extremely easy and pleasant experience. Steve went out out of his

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    way to make sure all bases were covered and Tom had all the financial papers ready for a quick approval

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    Does recommend this dealer

  • Buying experience

    Chris the salesman was extremely nice and accommodating. Susie Axelrod was extremely efficient in finance and knew her "stuff" I would return to Axel

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    rod again to purchase a vehicle.

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    Does recommend this dealer
    Axelrod Buick GMC

    Thank you for the wonderful review! Your reply means so much to us! We are so happy to hear that you are happy with your new vehicle! Happy holidays f

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    rom Axelrod Buick GMC!


  • Friendly, efficient and qualified.

    I bought my car at Axelrod seven years ago and I haven???t taken it for maintenance or repair anywhere else. Service is prompt and efficient, includi

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    ng the first person who greets me when I pull into the garage. The intake person suggests other maintenance and explains why; I don???t need to worry about unnecessary service. The waiting room is very comfortable if I choose to wait, but it is nice to know someone is there to take me back home and pick me up as an option. I feel confident in Axelrod???s qualified mechanics; if I would experience a further problem, I am sure the situation would be remedied as quickly as possible. I also appreciate the car wash if weather permits.

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    Does recommend this dealer
    Came in for service or repair

  • 2008 Maxima

    Great Service, Seth was very upfront about the vehicle and very helpful with sending me all the pictures I requested. I will highly recommend him and

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    this dealership.

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    Axelrod Buick GMC

    Thank you for the glowing five star review! Seth will be happy to hear that you are happy with your new vehicle! Happy holidays from Axelrod Buick GMC

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    !


Axelrod Buick GMC
6603 Brookpark Rd Parma, OH 44129
New (866) 246-6093
Used (888) 460-8918
Service (866) 480-8179
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