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Reviews

Average Ratings

4.9
914 lifetime reviews. Includes reviews of Axelrod Buick GMC from DealerRater.com
  • Extremely pleased!

    As soon as I walked into Axelrod, Brett Leek directed me to our salesman Michael Hadley. This is the first car purchase through Axelrod, Michael i...


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    As soon as I walked into Axelrod, Brett Leek directed me to our salesman Michael Hadley. This is the first car purchase through Axelrod, Michael is a very likeable and professional person. He gives you his undivided attention, answered all of my questions, regarding the Buick Verano which I purchased the same day. He immediately supplied a Carfax Vehicle History Report along with additional information. A number of times he pointed out if there are any questions to contact him regarding the purchase/vehicle operation etc., I know I can count on him. The reason I chose to deal with Axelrod is due to having our vehicles serviced through Ryan of the Service Dept. have always been pleased with the service, therefore I figured why not check out the Sales Dept., I made the right choice.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Service Review

    Service performed was done quickly and professionally. Happy with the results.


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    Service performed was done quickly and professionally. Happy with the results.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Top notch.
    April 25, 2017

    We want to thank Tom ( squid) Reppucci in sales for selling us our 2017 GMC Sierra 1500. He was very professional and knowledgeable in his present...


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    We want to thank Tom ( squid) Reppucci in sales for selling us our 2017 GMC Sierra 1500. He was very professional and knowledgeable in his presentation and answers to our questions. I definitely would recommend anyone to go see him for their next car or truck. Susie Axelrod completed the financing and answered all of our questions.

    Does recommend this dealer

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  • Steve was GREAT!!!
    April 25, 2017

    Very smooth transaction. Steve is professional and I never felt pressured! Steve was very knowledgeable and answered all my questions in a timel...


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    Very smooth transaction. Steve is professional and I never felt pressured! Steve was very knowledgeable and answered all my questions in a timely manner! Made our car buying experience painless! Thanks STEVE!!

    Does recommend this dealer

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  • Great Experience

    My Wife and I were in the market for two New Vehicles. We shopped around and did our homework. We received the Best Service & Pricing through Axel...


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    My Wife and I were in the market for two New Vehicles. We shopped around and did our homework. We received the Best Service & Pricing through Axelrod Buick GMC. Our Salesman Tom Reppucci went above and beyond to make sure we were completely satisfied. He also made us feel extremely comfortable with the entire process. We are now the Proud Owners of a GMC Terrain, and a Buick Encore. We would definitely recommend this dealership to our family and friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • as professional and friendly as one could ask for!
    April 24, 2017

    I was in need of a replacement for my totaled 2011 Maxima and came across a used item in Parma which is a decent distance from Pittsburgh and inqu...


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    I was in need of a replacement for my totaled 2011 Maxima and came across a used item in Parma which is a decent distance from Pittsburgh and inquired about a 2012 that Axelrod had in its inventory. I spoke through text with Jerrod and in a few days sent him a check to hold the vehicle. on the 20th I went up with a friend to complete the deal and to my surprise the whole staff was engaging, professional and entertaining! we had a blast talking with all involved and the car was better than advertised, complete with a FULL TANK of gas! Richard was great and the showroom was impeccable. the drive of over two hours was worth it and I implore any and all to give them a look. if they have something you are in the market for they will do right by you and make sure your satisfaction is paramount when you get there and when you leave. thanks guys. your service will not soon be forgotten.

    Does recommend this dealer

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  • Just another great experience at Alexrod Buick GMC

    Once again, I had a positive experience with Alexrod Buick GMC. I also got to talk with my friend Mitchell Alexrod. He and his Father have a great...


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    Once again, I had a positive experience with Alexrod Buick GMC. I also got to talk with my friend Mitchell Alexrod. He and his Father have a great dealership with employees who care about the customers needs. GREAT JOB!!!!!!!!!!! I had an oil change and tire rotation done on our 2015 Buick Encore...........This is an outstanding luxury vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Axelrod treats you like family!

    This is my second vehicle leased with Axelrod and I love my Buick Enclave even more than I enjoyed my GMC Acadia! Great customer service, nice fac...


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    This is my second vehicle leased with Axelrod and I love my Buick Enclave even more than I enjoyed my GMC Acadia! Great customer service, nice facilities, and convenient location make Axelrod the place for all your Buick and GMC needs!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service, Car and Transaction!
    April 19, 2017

    After having a bad experience with one of the dealerships locally, I found the exact car I was looking for at Axelrod. After agreeing to the price...


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    After having a bad experience with one of the dealerships locally, I found the exact car I was looking for at Axelrod. After agreeing to the price and the value of my trade with Steve, I made the three plus hour drive from Buffalo, NY to get the car. When I arrived the car was out front and Steve came out to greet me. The car was in even better condition than he had said on the phone and in the pictures! Within an hour and a half I had the car and was ready to return home. I had completed the financing and some other paperwork online and they were all prepared and ready for me. Steve gave me great service and price on the car, and was a pleasure to work with. Everyone there from financing to Safiyyah helping me set up my phone and on-star, was extremely friendly, knowledgeable and helpful. It was by far the best vehicle purchase I have ever had. I would like to thank everyone there, especially Steve, for the great service. I would definitely make the drive again to purchase a car from them in the future.

    Does recommend this dealer

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  • Great service, car and transaction!

    After having a bad experience with one of the dealerships locally, I found the exact car I was looking for at Axelrod. After agreeing to the price...


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    After having a bad experience with one of the dealerships locally, I found the exact car I was looking for at Axelrod. After agreeing to the price and the value of my trade with Steve, I made the three plus hour drive from Buffalo, NY to get the car. When I arrived the car was out front and Steve came out to greet me. The car was in even better condition than he had said on the phone and in the pictures! Within an hour and a half I had the car and was ready to return home. I had completed the financing and some other paperwork online and they were all prepared and ready for me. Steve gave me great service and price on the car, and was a pleasure to work with. Everyone there from financing to Safiyyah helping me set up my phone and on-star, was extremely friendly, knowledgeable and helpful. It was by far the best vehicle purchase I have ever had. I would like to thank everyone there, especially Steve, for the great service. I would definitely make the drive again to purchase a car from them in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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