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Reviews

Average Ratings

5.0
21 lifetime reviews.
  • Excellent Customer Service

    Jeff and Russ are the reason we buy Ford. This is our second Ford vehicle and as long as those two guys work there we will keep buying Fords. We b...

    Dealer Response

    Thank you Cindy! Enjoy the new Ford!


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    Jeff and Russ are the reason we buy Ford. This is our second Ford vehicle and as long as those two guys work there we will keep buying Fords. We buy cars because of the experience (and reliability) and the experience at Crowe is the best we have had anywhere. We used to buy Dodge vehicles but when Russ moved from the Dodge dealership to Crowe we followed him. I guess I am old fashioned and find customer service as important as the car itself. Jeff and Russ both make the car buying process easy and almost painless. They are fast, and don't oversell you a vehicle. We will definitely be back to buy our future cars from these guys. They make it all worth it!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Cindy! Enjoy the new Ford!


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  • Great customer service!

    We just bought a new 2016 F150 from Crowe! We love the customer service an the time and effort they spend with us! Russ is awesome! We won't buy f...


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    We just bought a new 2016 F150 from Crowe! We love the customer service an the time and effort they spend with us! Russ is awesome! We won't buy from any other dealership!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Russ is the man!

    Best experience ever buying a car! Russ found me the exact truck I wanted and made the whole process painless. Highly recommend Crowe Ford.

    Dealer Response

    Thank you Tony! Enjoy the new truck!!


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    Best experience ever buying a car! Russ found me the exact truck I wanted and made the whole process painless. Highly recommend Crowe Ford.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Tony! Enjoy the new truck!!


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  • Great Dealership and People

    Great experience working with Russell and the Crowe Ford team.

    Dealer Response

    Thank you! It was a great pleasure working with you too! Enjoy the new Escape!


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    Great experience working with Russell and the Crowe Ford team.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! It was a great pleasure working with you too! Enjoy the new Escape!


    Hide Full Review
  • Excellent Customer Service

    Jeff and Russ are the reason we buy Ford. This is our second Ford vehicle and as long as those two guys work there we will keep buying Fords. We b...

    Dealer Response

    Thank you Cindy! Enjoy the new Ford!


    Show Full Review

    Jeff and Russ are the reason we buy Ford. This is our second Ford vehicle and as long as those two guys work there we will keep buying Fords. We buy cars because of the experience (and reliability) and the experience at Crowe is the best we have had anywhere. We used to buy Dodge vehicles but when Russ moved from the Dodge dealership to Crowe we followed him. I guess I am old fashioned and find customer service as important as the car itself. Jeff and Russ both make the car buying process easy and almost painless. They are fast, and don't oversell you a vehicle. We will definitely be back to buy our future cars from these guys. They make it all worth it!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Cindy! Enjoy the new Ford!


    Hide Full Review
  • Wonderful Experience at Crowe Ford

    I recently purchased a 2015 Ford Focus at Crowe Ford. Jeff was absolutely fabulous with all his help in all aspects of buying my car. The Crowe Fo...

    Dealer Response

    Thank you Jean and you're welcome! Enjoy the Focus! It's a great car!


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    I recently purchased a 2015 Ford Focus at Crowe Ford. Jeff was absolutely fabulous with all his help in all aspects of buying my car. The Crowe Ford staff were so friendly and helpful. I can not thank you enough.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Jean and you're welcome! Enjoy the Focus! It's a great car!


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  • Comfortable Car Buying

    The team at Crowe Ford are a very casual and low pressure group. We've known some of them for years and they know us. We feel very comfortable ...

    Dealer Response

    Great to hear and thank you very much! Enjoy the new truck!


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    The team at Crowe Ford are a very casual and low pressure group. We've known some of them for years and they know us. We feel very comfortable asking any questions and they (in our case, Russell) did whatever it took to get us our answers. Our new F-150 is beautiful and we hope to enjoy it for many years. We were given a fair price for our trade-in and are glad to have a dealership nearby that we know will stand by their product.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Great to hear and thank you very much! Enjoy the new truck!


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  • Perfect place for a vehicle

    Russ made buying my car so easy I couldn't believe it. Went in one day and picked car out and the next day I was driving away a happy customer

    Dealer Response

    Thanks a bunch! Enjoy!


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    Russ made buying my car so easy I couldn't believe it. Went in one day and picked car out and the next day I was driving away a happy customer

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks a bunch! Enjoy!


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  • Awesome place for your next vehicle

    They make buying a car so easy and painless. I love my new car and will be seeing them again when it time for my next new car

    Dealer Response

    Great to hear Rock! Enjoy the new car!


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    They make buying a car so easy and painless. I love my new car and will be seeing them again when it time for my next new car

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Great to hear Rock! Enjoy the new car!


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  • Awesome buying experience

    We just purchased a 2017 Ford Escape from Crowe Ford Sales in Geneseo, IL. Everyone went above and beyond to make this a great experience. We spen...

    Dealer Response

    Thank you very much Betty & Brian! Enjoy your new Escape!


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    We just purchased a 2017 Ford Escape from Crowe Ford Sales in Geneseo, IL. Everyone went above and beyond to make this a great experience. We spent alot of time test driving vehicles before we made our final selection. The sales department was exceptional from beginning to end!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much Betty & Brian! Enjoy your new Escape!


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