Reviews
Write a reviewHORRIBLE CUSTOMER SERVICE AND NO MORALS!
HORRIBLE CUSTOMER SERVICE AND NO MORALS!!!! I was helping my elderly parents purchase a specific vehicle from this dealership. So we made an appointment (like we're supposed) to to come and purchase the vehicle. I even offered to leave a deposit to hold the vehicle and they said they don't do that anymore. My parents haven't purchased a new vehicle in over 22 years so this is a BIG deal to us! We both drove over an hour away to meet at the dealership for our appointment. I even confirmed that the vehicle was there and available before we left! The answer was yes we even pulled it out front for you. My mom was so excited! We get to the dealership on time for our appointment only to be told to wait in the lobby. We waited for OVER and HOUR with no answers. Only to finally be told that the vehicle was sold out from under us. SHAME ON YOU! No remorse from the employees or GM other than "sorry, we messed up"... What else would they do to sell cars? I will never think about doing business with this dealer.
HORRIBLE CUSTOMER SERVICE AND NO MORALS!
HORRIBLE CUSTOMER SERVICE AND NO MORALS!!!! I was helping my elderly parents purchase a specific vehicle from this dealership. So we made an appointment (like we're supposed) to to come and purchase the vehicle. I even offered to leave a deposit to hold the vehicle and they said they don't do that anymore. My parents haven't purchased a new vehicle in over 22 years so this is a BIG deal to us! We both drove over an hour away to meet at the dealership for our appointment. I even confirmed that the vehicle was there and available before we left! The answer was yes we even pulled it out front for you. My mom was so excited! We get to the dealership on time for our appointment only to be told to wait in the lobby. We waited for OVER and HOUR with no answers. Only to finally be told that the vehicle was sold out from under us. SHAME ON YOU! No remorse from the employees or GM other than "sorry, we messed up"... What else would they do to sell cars? I will never think about doing business with this dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We acknowledge your review and are currently looking into the events you’ve detailed.
I just leased a new Lincoln Corsair from Mo and Kevin.
I just leased a new Lincoln Corsair from Mo and Kevin. I had a wonderful experience! They went above and beyond to get me out of my old lease and into a new lease!
I just leased a new Lincoln Corsair from Mo and Kevin.
I just leased a new Lincoln Corsair from Mo and Kevin. I had a wonderful experience! They went above and beyond to get me out of my old lease and into a new lease!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Nick Mayer Lincoln Team
Nick Mayer Lincoln is the very Best !!
Thank you Sue in Service for setting everything up for me and A Big thanks for Caring , This Dealership treats me like I'm Family ! All the hard times we are in right now it's nice to know I'm not just a number ! Thank you!
Nick Mayer Lincoln is the very Best !!
Thank you Sue in Service for setting everything up for me and A Big thanks for Caring , This Dealership treats me like I'm Family ! All the hard times we are in right now it's nice to know I'm not just a number ! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
To be, or not to be…😂
Well, we found a car we like. The price was $20,000. Told the salesman,who was very nice, we’d be back tomorrow. When returned, the price was now $24,000. “ We just took it In yesterday “…” sorry about the mix up”. C’ya…..
To be, or not to be…😂
Well, we found a car we like. The price was $20,000. Told the salesman,who was very nice, we’d be back tomorrow. When returned, the price was now $24,000. “ We just took it In yesterday “…” sorry about the mix up”. C’ya…..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Never recommend this place ever.
Never recommend this place ever. Dustin scammed me. Once they get there money they vanish. 2nd change bankruptcy loan which by the 25 flyers they sent me stated they are "educated". A used car $600 a month for 72 months @ 20 Percent Interest you do the math. I am more in debt on paper now than I was when I filled bankruptcy. It is Criminal in my book. Dustin never went over the paperwork with me just sign here and initial here. Detailed my car poorly and left my floor mats at dealership weeks ago. Guess I should go out and BUY some and Dustin worked really hard on this loan told me many times. Took advantage of me as I needed a vehicle. Crooks I have bought 5 cars in my life NEVER been taken like this. BEWARE
Never recommend this place ever.
Never recommend this place ever. Dustin scammed me. Once they get there money they vanish. 2nd change bankruptcy loan which by the 25 flyers they sent me stated they are "educated". A used car $600 a month for 72 months @ 20 Percent Interest you do the math. I am more in debt on paper now than I was when I filled bankruptcy. It is Criminal in my book. Dustin never went over the paperwork with me just sign here and initial here. Detailed my car poorly and left my floor mats at dealership weeks ago. Guess I should go out and BUY some and Dustin worked really hard on this loan told me many times. Took advantage of me as I needed a vehicle. Crooks I have bought 5 cars in my life NEVER been taken like this. BEWARE
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact us at your earliest convenience so we may better understand what happened. We look forward to hearing from you. Sincerely, The Nick Mayer Lincoln Team
i would never recommend anyone else. got a Cls550 from...
i would never recommend anyone else. got a Cls550 from Nick Mayer lincoln in january of 2021 car does not run motor has to be replaced the warranty provided is a scam the policy was $3000 and the warranty company is only paying $3000 total for parts and labor i reached out to Keith Hall and finance lady . was no help , told me that i should give the car back as a shell to the loan company and have the negative equity added to another vehicle . just trying to help out the little people got a car from Nick Mayer Lincoln 2012 MB CLS550 January 2021 carfax shows i took vehicle to BENZ DEALERSHIP for oil change they diagnosed an oil leak from back of motor i took the vehicle to MAG MOTORS LLC mercedes specialist fixed oil separator cap and cam plugs noticed oil leaking from front they replaced belts and gaskets at MAG MOTORS OIL was leaking on side and filling inside of spark plugs becuase it was an internal crack MAG MOTORS recommended replacing motor i took it to another location MASTERSWORKS Automotive they did a tear down of engine to the point of failure and the timing chain destroyed engine. needs new engine warranty company provided by nick mayer lincoln was $3000 warranty company is only paying $3000 total for parts and labor called GM of nick mayer (Keith Hall) advised me to trade in car and get negative equity towards another loan on another vehicle this all occurred on a 120 day time period
i would never recommend anyone else. got a Cls550 from...
i would never recommend anyone else. got a Cls550 from Nick Mayer lincoln in january of 2021 car does not run motor has to be replaced the warranty provided is a scam the policy was $3000 and the warranty company is only paying $3000 total for parts and labor i reached out to Keith Hall and finance lady . was no help , told me that i should give the car back as a shell to the loan company and have the negative equity added to another vehicle . just trying to help out the little people got a car from Nick Mayer Lincoln 2012 MB CLS550 January 2021 carfax shows i took vehicle to BENZ DEALERSHIP for oil change they diagnosed an oil leak from back of motor i took the vehicle to MAG MOTORS LLC mercedes specialist fixed oil separator cap and cam plugs noticed oil leaking from front they replaced belts and gaskets at MAG MOTORS OIL was leaking on side and filling inside of spark plugs becuase it was an internal crack MAG MOTORS recommended replacing motor i took it to another location MASTERSWORKS Automotive they did a tear down of engine to the point of failure and the timing chain destroyed engine. needs new engine warranty company provided by nick mayer lincoln was $3000 warranty company is only paying $3000 total for parts and labor called GM of nick mayer (Keith Hall) advised me to trade in car and get negative equity towards another loan on another vehicle this all occurred on a 120 day time period
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
helping the little people
i would never recommend anyone else. got a Cls550 from Nick Mayer lincoln in january of 2021 car does not run motor has to be replaced the warranty provided is a scam the policy was $3000 and the warranty company is only paying $3000 total for parts and labor i reached out to Keith Hall and finance lady . was no help , told me that i should give the car back as a shell to the loan company and have the negative equity added to another vehicle . just trying to help out the little people got a car from Nick Mayer Lincoln 2012 MB CLS550 January 2021 carfax shows i took vehicle to BENZ DEALERSHIP for oil change they diagnosed an oil leak from back of motor i took the vehicle to MAG MOTORS LLC mercedes specialist fixed oil separator cap and cam plugs noticed oil leaking from front they replaced belts and gaskets at MAG MOTORS OIL was leaking on side and filling inside of spark plugs becuase it was an internal crack MAG MOTORS recommended replacing motor i took it to another location MASTERSWORKS Automotive they did a tear down of engine to the point of failure and the timing chain destroyed engine. needs new engine warranty company provided by nick mayer lincoln was $3000 warranty company is only paying $3000 total for parts and labor called GM of nick mayer (Keith Hall) advised me to trade in car and get negative equity towards another loan on another vehicle this all occurred on a 120 day time period
helping the little people
i would never recommend anyone else. got a Cls550 from Nick Mayer lincoln in january of 2021 car does not run motor has to be replaced the warranty provided is a scam the policy was $3000 and the warranty company is only paying $3000 total for parts and labor i reached out to Keith Hall and finance lady . was no help , told me that i should give the car back as a shell to the loan company and have the negative equity added to another vehicle . just trying to help out the little people got a car from Nick Mayer Lincoln 2012 MB CLS550 January 2021 carfax shows i took vehicle to BENZ DEALERSHIP for oil change they diagnosed an oil leak from back of motor i took the vehicle to MAG MOTORS LLC mercedes specialist fixed oil separator cap and cam plugs noticed oil leaking from front they replaced belts and gaskets at MAG MOTORS OIL was leaking on side and filling inside of spark plugs becuase it was an internal crack MAG MOTORS recommended replacing motor i took it to another location MASTERSWORKS Automotive they did a tear down of engine to the point of failure and the timing chain destroyed engine. needs new engine warranty company provided by nick mayer lincoln was $3000 warranty company is only paying $3000 total for parts and labor called GM of nick mayer (Keith Hall) advised me to trade in car and get negative equity towards another loan on another vehicle this all occurred on a 120 day time period
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Micheal really made buying a car really simple. Never saw...
Micheal really made buying a car really simple. Never saw the car but called yesterday and it’s here today from 100+ miles away. Thanks
Micheal really made buying a car really simple. Never saw...
Micheal really made buying a car really simple. Never saw the car but called yesterday and it’s here today from 100+ miles away. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Worst car buying experience in my life.I made the mistake...
Worst car buying experience in my life.I made the mistake of trusting the salesman on final purchase price.I left to get title on my trade and came back to finish the deal.Realized later that purchase price was inflated,went back to ask questions and was told by sales manager "you signed papers".Was hoping to have explanation why figures were different and all I got was "You signed the paper".CPO car had sticking rear brake mechanisms.Made 2 appointments I for suspension noise and 1 for break issue.After 1 appointment.I told service writer it was unacceptable to make appointment.and they did not even work on car that day.Made this known to service writer.Scheduled 2nd appointment for 9:40 am so I could get my car back the same day and guess what did not get back until the next day. In my opinion this dealer is not up to Lincoln reputation. If you deal with them get a copy of every piece of paper that is part of purchase before you take a chance on them. I would never recommend N.M. Lincoln to anyone.
Worst car buying experience in my life.I made the mistake...
Worst car buying experience in my life.I made the mistake of trusting the salesman on final purchase price.I left to get title on my trade and came back to finish the deal.Realized later that purchase price was inflated,went back to ask questions and was told by sales manager "you signed papers".Was hoping to have explanation why figures were different and all I got was "You signed the paper".CPO car had sticking rear brake mechanisms.Made 2 appointments I for suspension noise and 1 for break issue.After 1 appointment.I told service writer it was unacceptable to make appointment.and they did not even work on car that day.Made this known to service writer.Scheduled 2nd appointment for 9:40 am so I could get my car back the same day and guess what did not get back until the next day. In my opinion this dealer is not up to Lincoln reputation. If you deal with them get a copy of every piece of paper that is part of purchase before you take a chance on them. I would never recommend N.M. Lincoln to anyone.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Love my new Corsair. Excellent service and friendly...
Love my new Corsair. Excellent service and friendly staff. Really made sure I was happy and comfortable with my new car. Would definitely recommend. Thanks!
Love my new Corsair. Excellent service and friendly...
Love my new Corsair. Excellent service and friendly staff. Really made sure I was happy and comfortable with my new car. Would definitely recommend. Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car