Paul Sur Buick GMC

5.0 out of 5 5.0
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:00 PM

Paul Sur Buick GMC Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2019

For over a decade Paul Sur Buick GMC have been serving Northwest Indiana new and used car, truck and SUV shoppers from o

...

ur Valparaiso Buick and GMC dealership. The Times magazine recognized our outstanding customer service with the Dealership of the Year award. We continue this tradition of excellence by providing the car you are looking for at the price you want. All are welcome to visit our page, paulsurbuickgmc.com and then come down and see the new lineup of great vehicles on our lot. We're just minutes from I65 on US 30 serving all Northwest Indiana Buick and GMC shoppers. A special invite to all our NWI friends and customers.

"Where a little something extra comes standard."

Service

Oil, Filter Change

$29.95 and up*

Tire Rotation

Complimentary

Brake Inspection

Complimentary

Fluid Top-Off

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
28 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 1, 2019

    Fantastic service as always which is why I keep coming back to buy vehicles and have them serviced.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are so glad to see that you received fantastic service during your purchase. We pride ourselves in great customer service and will continue to prov...ide you with a stellar experience.

  • 5.0 out of 5
    May 21, 2018

    While shopping and visiting several car dealers, looking for a new car, we stopped at Paul Sur's. Warmly greeted by Charles Burns and explained what... we had in mind. After looking at several different models we were shown the Buick Enclave..well that was it. Charles showed us a lot of different features on the Enclave and answered all of our questions on how? does this work, what? does this do. Even accompanied us on a test drive, and that did it!! Have had the Enclave since the end of April now, and love driving it and the way it handles. Thank you, Charles Burns for showing us the Buick Enclave.....

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit...!

  • March 18, 2018

    Very easy to work with and nice. Made buying s new vehicle easy and fun.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you again for choosing Paul Sur Buick GMC and we hope to see you again. We want all our clients to have a comfortable and stress-free experience... with us! Thank you for your business and your kind words!!

  • 5.0 out of 5
    January 25, 2018

    Mike Sur and his team have done it again. I have bought 5 vehicles form Mike and his staff and service all my vehicles at Paul Sur. Always make you feel... like your business is valued! Great People!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Matt, So appreciate your business! We look forward to serving you throughout your ownership!

  • 5.0 out of 5
    November 7, 2017

    Great service from Barb in Service! She is knowledgeable and understands the importance of your vehicle needs...always a pleasure to work with!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to o...ur guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit!

  • 2.0 out of 5
    March 7, 2017

    Dealer seems to care more about where you bought car before anything. I did buy the car used from them so, Ican image how much worse they would be about... warranty work if I didn't. Had a seat cover put in and the side cover was not installed right, I finished repair myself. On another service a lug nut was left off and they were rude about a rust issue I have with door. Car started rusting with34k mile and 2 years old on rear passenger door. Dealer wants to charge and give you a roadside assistance number to Gm to call about warranty. I won't be doing business or purchasing another car from here.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    January 16, 2017

    I came to this dealership through Cars.com search. Was greeted graciouslyd they listened to what I wanted of a specific vehicle they posted on the website.... Their pricing of the used car was very competitive as opposed to other dealers selling the same model on the website. The whole process of buying a car, which can be stressful, was very comforting through my salesman Charles and the team who sold, prepared and presented the car to me.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 17, 2016

    Have gone to them for years -- will continue with such good service on all our cars, Barb Wilson is especially knowledgeable and helps to solve any situation.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 4.0 out of 5
    March 13, 2016

    Great email communication, but the car must have sold before I could get enough information. Thank you

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    February 24, 2016

    I cannot say enough good things about this dealership! I bought a 2012 GMC Terrain SLT AWD from them nearly a month ago. I went there to pick up a spare... key for them to reprogram and they noticed a slight rattling noise under the hood during the reprogram process, of which they brought to my attention and, being that it was still under warranty, offered to repair it. They said it'd take approx. 2 days and they'd give me a loaner car in the meantime (Buick Encore FWD). The next day was a BLIZZARD, (literally state of emergency, roads closed), my office closed at noon with potential of not being open the next day as well. Long story short, they got my vehicle repaired by noon that day and I was driving my AWD safely home in the blizzard, rather than the little FWD Encore. The service advisor, Todd Gudde is awesome - he, and everyone there, really believe in great customer service!

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    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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