New 888-291-6498 Dealer Website
Used 888-643-4105 Email Dealer
Service 866-901-5235

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.6
Average based on 20 reviews.
  • Very satisfied buyer

    Paul Sur made my buying experience smooth and satisfying. Sales person went above and beyond to make this experience one I would, and will, do aga...


    Show Full Review

    Paul Sur made my buying experience smooth and satisfying. Sales person went above and beyond to make this experience one I would, and will, do again with this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Very quick responses

    Great email communication, but the car must have sold before I could get enough information. Thank you


    Show Full Review

    Great email communication, but the car must have sold before I could get enough information. Thank you

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • AWESOME Service!

    I cannot say enough good things about this dealership! I bought a 2012 GMC Terrain SLT AWD from them nearly a month ago. I went there to pick up a...


    Show Full Review

    I cannot say enough good things about this dealership! I bought a 2012 GMC Terrain SLT AWD from them nearly a month ago. I went there to pick up a spare key for them to reprogram and they noticed a slight rattling noise under the hood during the reprogram process, of which they brought to my attention and, being that it was still under warranty, offered to repair it. They said it'd take approx. 2 days and they'd give me a loaner car in the meantime (Buick Encore FWD). The next day was a BLIZZARD, (literally state of emergency, roads closed), my office closed at noon with potential of not being open the next day as well. Long story short, they got my vehicle repaired by noon that day and I was driving my AWD safely home in the blizzard, rather than the little FWD Encore. The service advisor, Todd Gudde is awesome - he, and everyone there, really believe in great customer service!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great service!

    Bill Tucker and Hector Nussa helped me out on Saturday, September 5th. I went into the dealership not knowing if I would get a car that day and en...


    Show Full Review

    Bill Tucker and Hector Nussa helped me out on Saturday, September 5th. I went into the dealership not knowing if I would get a car that day and ended up walking out with a brand new 2015 Buick Verano. The process was quick & easy and everyone there was friendly and VERY accommodating! I've been to many dealerships before and Paul Sur Buick GMC in Valparaiso is by far the best! I would recommend this place to anyone looking for excellent customer service, GREAT deals and top quality vehicles! Thank you so much Bill and Hector, you guys are awesome!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • What a great experience!

    After searching dealer after dealer I landed on this lot, and was greeted by a salesman . No pressure, No Hassle sale. I found a vehicle that woul...

    Dealer Response

    Thanks Josh! We are happy that everything went great for you. We appreciate you, welcome to the family.


    Show Full Review

    After searching dealer after dealer I landed on this lot, and was greeted by a salesman . No pressure, No Hassle sale. I found a vehicle that would meet all my needs, and they met the price I asked, the first time I asked. Buying a vehicle has never been do easy. I would recommend Paul Ser in Valparaiso to anybody, ask for Troy

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Josh! We are happy that everything went great for you. We appreciate you, welcome to the family.


    Hide Full Review
  • Best Car Buying Experience

    I can't say enough great things about the buying experience from this dealership. Not only did I lower my payments, but I got a nicer, newer vehic...

    Dealer Response

    Thank You!


    Show Full Review

    I can't say enough great things about the buying experience from this dealership. Not only did I lower my payments, but I got a nicer, newer vehicle than what I traded in. The sales person was knowledgeable and the facility was clean. They had a great selection to choose from as well. I would absolutely recommend them to anyone looking for a no hassle buying experience!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank You!


    Hide Full Review
  • Better than I expected

    I went in to test drive a used sedan and left with a lower lease payment then I expected on a new BUICK!! :)


    Show Full Review

    I went in to test drive a used sedan and left with a lower lease payment then I expected on a new BUICK!! :)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Fantastic Dealership!

    I've had my old college car for about 5 years, and I now that I've been out of college and working full time for over a year, I decided it was tim...


    Show Full Review

    I've had my old college car for about 5 years, and I now that I've been out of college and working full time for over a year, I decided it was time for an upgrade. My first and only stop was Paul Sur - everyone there is so accommodating and friendly! It took me a couple weeks to make my decision (I visited the dealership a couple times within those weeks to test drive a 2014 Buick Encore), and I felt zero pressure whatsoever to make my decision on the spot. As my first car purchase, it was a big decision to make! They had exactly what I wanted, and I was in and out of the dealership fairly quickly once I decided to bite the bullet and take the Encore home with me! I couldn't be happier with my new car and my experience at Paul Sur! The dealership itself is also very clean and organized - overall, I am very impressed! Thanks again, Paul Sur, for my new Encore!!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • WORST CAR BUYING EXPERIENCE EVER

    First I want everyone to know Jack is a realy nice guy who I would consider buying another car from as long as he worked at a different car dealer...


    Show Full Review

    First I want everyone to know Jack is a realy nice guy who I would consider buying another car from as long as he worked at a different car dealership. The finance guy completely messed up the whole deal, making countless errors in ALL of the documents. I have had to make several trips back to the dealership to have them corrected. This was the worst experience I have ever had purchasing anything and a month later I am still trying to get it fixed.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Good Job Mike Sur! Great Staff.

    I would like to take this opportunity to thank Jack Koroluk for his professionalism and the way he treated me as a customer. Jack's patience and h...


    Show Full Review

    I would like to take this opportunity to thank Jack Koroluk for his professionalism and the way he treated me as a customer. Jack's patience and honesty was refreshing. I will refer others to Paul Sur, Jack Koroluk and Mike Bonaventura in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review