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Reviews

Average Ratings

4.4
10 lifetime reviews.
  • FANTASTIC on every level!

    We have purchased two cars from them and have been very pleased with them both. The customer service was excellent both times! Micheal Thiele was ...


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    We have purchased two cars from them and have been very pleased with them both. The customer service was excellent both times! Micheal Thiele was amazimg to work with!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Deborah Blennerhassett

    I was extremely impressed with my salesman, Rich Powroznik. He guided to make a deposit on the perfect car for me, and I am so glad I purchased i...


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    I was extremely impressed with my salesman, Rich Powroznik. He guided to make a deposit on the perfect car for me, and I am so glad I purchased it. I have been a customer of Team Chevrolet for many years and will continue to do business with this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Buying a new vehicle

    It was a professional experience, the people were very nice over all it was a good experience


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    It was a professional experience, the people were very nice over all it was a good experience

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2012 jeep Cherokee

    This is the second vehicle that we purchase from Team. Dave Volt was excellent sales person. He was very knowledgeable about the used jeep. I will...


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    This is the second vehicle that we purchase from Team. Dave Volt was excellent sales person. He was very knowledgeable about the used jeep. I will definitely buy another vehicle from Team. Thanks everyone involved. Janet

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Smooth Transaction

    Overall wonderful Sales process. Went absolutely smooth. Talk to Donna... She is a wonderful salesperson


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    Overall wonderful Sales process. Went absolutely smooth. Talk to Donna... She is a wonderful salesperson

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Richard

    Service I had performed on my truck was done quickly and professionally. Was very happy my experience. Would highly recommend their services and...


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    Service I had performed on my truck was done quickly and professionally. Was very happy my experience. Would highly recommend their services and sales dept.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Fast and efficient service

    Got an appointment very quickly when I arrived I was give fast and courteous service and an approximate time our vehicle would be completed and th...


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    Got an appointment very quickly when I arrived I was give fast and courteous service and an approximate time our vehicle would be completed and they were right on time.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • don't waste your time

    they knew the condition of my vehicle and exactly what type of vehicle it was and I told them on the phone numerous times how much I was expecting...


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    they knew the condition of my vehicle and exactly what type of vehicle it was and I told them on the phone numerous times how much I was expecting to get I drove 45 minutes out there and they were going to give me $9,000 below what they originally told me they would give me for my vehicle and they acted like I was wasting their time they did not even want to try to get me a vehicle or make a deal and then they laughed at me when I told them thank you for wasting my time rude and not customer friendly at all not waste your time

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Worst Service

    I took my car to Team Chevrolet at the request of General Motors when I already had a reputable mechanic look at it. At first, my experience was g...


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    I took my car to Team Chevrolet at the request of General Motors when I already had a reputable mechanic look at it. At first, my experience was great, I spoke with Michael in sales who advised I should talk to Suzanne in service. Suzanne was great, she was very helpful and explained the process of having a claim through GM. The next day, I received a call from Gary, the service director. He was extremely condescending and rude to me from the beginning. Before my car even arrived there, he decided he did not plan on replacing it. He wanted me to agree to pay for up to 3 hours of diagnostics before they looked at the vehicle. My car was towed there from my mechanic, so I already knew what was wrong. Gary called me back saying he couldn't tell why I was having the engine problem but that I had an oil leak (though my mechanic checked it all and said the fluids were "spot on"), he then proceeded to tell me that he "couldn't tell what came first, the chicken or the egg" I advised my car was well maintained and he said he was just telling me what he could see that I would need to replace the engine. I've spoke with him on the phone a few times, he was awful every time. I called GM and told them I wanted to file a formal complain about him. When I called GM, all they would say was that it was "noted". Gary never asked for maintenance records or anything at all regarding my engine just that "I am not replacing you engine". If you are looking for a great mechanic in the area, I suggest Valpo Muffler, I would not under any circumstances take my car to Team Chevrolet.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • The best customer service!

    The Second I got out of my car at Team Chevy they treated me like no other dealership had, so incredibly nice, helpful, and willing to work with m...


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    The Second I got out of my car at Team Chevy they treated me like no other dealership had, so incredibly nice, helpful, and willing to work with me on anything I needed. If you are ever thinking of buying a car never hesitate to go to Team Chevy in Valparaiso, they will make you feel like family! I can't think of one bad thing I would ever say; such a great car buying experience, I will always go back to them!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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