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Reviews

Average Ratings

4.8
149 lifetime reviews.
  • Stellar Business

    I have been a customer of Valenti Chevrolet for about nine years. Every aspect of this facility is run with detail and in a complete effort to the...


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    I have been a customer of Valenti Chevrolet for about nine years. Every aspect of this facility is run with detail and in a complete effort to the benefit of the customer. Each department is staffed by people who excel in customer handling, and each department has staff that will stand behind you were there ever an issue. The mechanics are the finest and most highly trained around. And, you’re actually allow to talk to the mechanics. That’s terrific if your vehicle were to have an elusive problem. As well, if you have a mechanic that you especially like, the service advisors will enter that mechanic’s name on your system file, and that mechanic will always be the one who works on your car. This is a family owned business, and I really like that David Valenti is on the premises to answer questions and make decisions. I can confidently say that it would be difficult to find any business that cares about customers and the services offered as Valenti Chevrolet.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Singularly Excellent Business

    I am naturally bitterly skeptical of dealerships, and essentially never write good reviews, of dealers or any other businesses, simply because I c...


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    I am naturally bitterly skeptical of dealerships, and essentially never write good reviews, of dealers or any other businesses, simply because I can't afford to take the time. That being said, I have been through the shopping/buying process at some 30+ dealerships, and Valenti is a singularly excellent dealership, enough so that I am compelled to submit this review. My process was not without some confusion and miscommunication, but whenever I voiced concerns, Valenti's response was so thoroughly excellent and endearing, that it raised the whole of the buying experience to a level that I have never seen any business achieve, before or since. My extended family is located in Connecticut, and I was so motivated by my experience there that I have made it a point to go out of my way to refer every car buying member to Valenti. I personally do not live in CT, but in the future, I will undoubtedly shop Valenti first, regardless of the distance.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Always friendly!

    Everything - friendliness of staff - cleanliness of waiting area. Availability of coffee is a plus (especially when I have my morning appointment...


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    Everything - friendliness of staff - cleanliness of waiting area. Availability of coffee is a plus (especially when I have my morning appointment)!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service, clean facility

    Service dept. was very professional and made you feel comfortable. Facility was clean and very neat. Free coffee was appreciated.


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    Service dept. was very professional and made you feel comfortable. Facility was clean and very neat. Free coffee was appreciated.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Wonderful service. Best working team!

    All of them are very caring, friendly, have a nice smiles. They are a Special working team! Always they take good care of my auto. It's a pleasure...


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    All of them are very caring, friendly, have a nice smiles. They are a Special working team! Always they take good care of my auto. It's a pleasure to go there and see them all! Big Thank you to all of them!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Best dealership around!

    Valenti Chevrolet bent over backwards to get me my new Equinox! Much thanks to Obedience Santiago and Chris Champagne


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    Valenti Chevrolet bent over backwards to get me my new Equinox! Much thanks to Obedience Santiago and Chris Champagne

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Service

    From Larry at the Service desk to Shane the mechanic, my experience was awesome. They kept me informed of exactly what was going on with my truck ...


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    From Larry at the Service desk to Shane the mechanic, my experience was awesome. They kept me informed of exactly what was going on with my truck and were completely honest and professional. Valenti service is the ONLy place I will bring my vehicles to be serviced.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Professional, Accommodating, great follow through

    A huge shout out to the folks at Valenti Chevrolet. My wife and I just bought a 2015 Chevy Malibu from them. Three things that were impeccable in ...


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    A huge shout out to the folks at Valenti Chevrolet. My wife and I just bought a 2015 Chevy Malibu from them. Three things that were impeccable in regards to their service. 1) Their level of professionalism. Both Obed Santiago (sales) and Christopher Champagne (finance) were top notch in both their knowledge of product, efficiency, and the way they valued us as customers. 2) They were accommodating. This was the first time I have ever made a purchase this big. I had a lot of apprehensions and was worried about the finance. They helped us find a plan that worked for us. Not to mention gave us a modest trade in value on our very used car. 3) They were genuine. It’s easy to be nice when your trying to sell a product, but these guys went a step beyond being nice. They were sincere and backed it up with follow up. There dedication to us as customers went beyond the point of sale. We live in Rhode Island so there were some logistical things to work out. With this, the communication line continued to stay open. Chris responded almost immediately when I had questions and contacted me frequently with information. I also got a personal thank you from the owner of Valenti. I am pretty sure a lot of dealers leave that out. They just really enjoy selling cars. Its what they do. Conclusion. They made my first car purchase a joy. I feel good about it. And when you are making payments on a car every month you want to feel good. A big thanks you to the folks at Valenti. I highly recommend both their product and service!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Second Car

    We just purchased our second car from Valenti Chevy in Wallingford, CT and as before are extremely pleased. It started last week when I had to br...


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    We just purchased our second car from Valenti Chevy in Wallingford, CT and as before are extremely pleased. It started last week when I had to bring my 2014 Chevy Cruze in for service because of a check engine light and squealing. They looked into the problem and found that a bulletin had been put out by Chevrolet and got right to work fixing the problem. It was going to take a couple days, so they immediately arranged for a loaner for the weekend and paid for it. I had been thinking about replacing my wife's car for some time because she had a 12 year old car withy over 200,000 miles on it. The dealer had a couple 2016 Chevy Cruze's on the lot with fabulous discounts, so I told our salesman, Bill Anastasia, that I would bring my wife in on Monday when I returned the loaner and picked up my car. On Monday, Bill had the Cruze ready to go, but as soon as my wife sat in it, he could tell she was not comfortable in it, and invited to go back to his desk and talk about what she needed. As we had previously discovered when we bought my Cruze 2 years ago, there was no pressure to go into any particular car, but rather Bill wanted to find out what my wife needed in a car and then made a couple suggestions and let her decide. Even though they didn't have any on the lot, my wife liked the idea of the 2016 Chevy Spark, so Bill found one at another dealership that was about the same price as the discounted Cruze and arranged to bring the Spark to Valenti from Massachusetts. We went home knowing full well Bill was looking out for our best interests. When we returned on Friday, my wife saw the car as soon as we pulled in the lot and immediately fell in love with it. It was the perfect car for her and when Bill showed her the details on the car, we knew it was absolutely right for her. Chris Champagne again arranged the financing and got us the best rate available. We drove away that night with out new car at a great price and payments that worked great for our budget and perfect coverage. When we got home, we realized, we couldn't find the back seat buckles, but it was too late to call the dealership, so we waited until the next morning. As soon as I told Bill, his first reaction was to have us bring the car back and he would make it right. He was waiting for us when we got back on Saturday morning, and when I showed him that the buckles couldn't be found, he discovered why and fixed the problem immediately. We are extremely pleased with the personal attention we always receive from this fabulous dealership especially Bill and Chris. We know that they will always do their absolute best for us because it is more important to them to build a long lasting relationship than to make a quick sale. We will always return to Valenti Chevy for all our vehicle needs, and have recommended others to Valenti who have also made out well.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Above and beyond all expectations

    This was the best experience ever. I worked with Ed Boganski and with my crazy schedule most of the was done over email. No crazy haggling and ba...


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    This was the best experience ever. I worked with Ed Boganski and with my crazy schedule most of the was done over email. No crazy haggling and back and forth; bottom line and respected exactly what I was looking for in a new car. Test drove the car and there was no additional pressure, all was in my hands. That night I decided to put a deposit on the car. I had to wait a bit to get the car in order to receive the incentive deal, but Ed was great in providing a rental car to me so I wouldn't go over the miles on my current lease. When I picked up the car, everything was ready for me to sign and I was in and out in a half our. The process was professional, quick and efficient. I would absolutely recommend Ed and Valenti Chevrolet to anyone in the market for a new car. They helped alleviate a large burden and got me into exactly the car I wanted. Thanks Valenti!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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