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Preston Superstore

(6,077 reviews)
Visit Preston Superstore
Sales hours: 9:00am to 4:00pm
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2024 national dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2022 national dealer award 2022 state dealer award 2022 state dealer award 2021 national dealer award 2021 national dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (888) 355-2483 (888) 355-2483
Used (888) 364-3764 (888) 364-3764
Service (440) 287-7643 (440) 287-7643

Reviews

(6,077 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Only have and will only buy my cars through Preston! Ryan...

Only have and will only buy my cars through Preston! Ryan was very helpful and easy going. Darrell is a miracle worker and has been apart of everyone of my vehicle purchases! Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jason has such amazing customer service. He sold me my...

Jason has such amazing customer service. He sold me my Kia Optima and Today I trusted him to put me in a lease. Best Salesman there! I couldn’t have asked for a better experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is the third vehicle my family has purchased from...

This is the third vehicle my family has purchased from Preston Kia. I went in with a truck picked out from the internet and Jason found it in the Ford Service area. Jason got me the payment where I wanted it. I feel everyone at this dealership is very easy to work with and I never feel pressured. I feel like everyone goes well beyond my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Stress Relief!

By far the most enjoyable buying experience (5th vehicle). Glad I made the drive and will continue to do so in the future. Dave was down to earth and Dylan made things quick and easy. I had questions after and Mike in finance was very patient and friendly even though I wasn't! I drove home with the biggest relief, feeling safe! Manager was informative and didn't beat around the bush. Receptionist was very kind and kept my daughter occupied. Thanks again everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tom was very easy to work with.

Tom was very easy to work with. It was great to be able to work with one salesperson between 3 different manufacturers. He worked up multiple scenarios for multiple vehicles without any pressure. First class dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bruce was so kind and patient, go see him for a car,...

Bruce was so kind and patient, go see him for a car, makes it easy process of getting a car, makes it happen, kind people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback Lorrie! I love to hear Bruce took great care of you and helped you find a great vehicle! We appreciate your business! Thanks again, Jackie Preston Franck

Repeat customer

This is the 5th car I have purchased from Preston KIA - great experience. It's quite a drive from my home but worth it. My daughter purchased a car the next day because of the way I was treated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow, thank you so much for all of your business and loyalty! We can't thank you again. You are a wonderful guest and your recommendation is the best compliment you can give us! Thanks again, Jackie Preston Franck

New truck

Overall very satisfied. In and out in less than 2 hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback and business Cliffton! -Jackie Preston Franck

I had the Best experience ever! D’andry and Shannon were...

I had the Best experience ever! D’andry and Shannon were amazing and made my dreams come true! I’ve never had a smoother car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback Kristina! I love to hear our team helped you find a great vehicle! We appreciate your business! Thanks again, Jackie Preston Franck

Amazingly professional, wouldn't want to go any where else.

David Juker & Michael Schmida did an amazing job getting me the vehicle I wanted. Was very impressed with their professionalism & kindness. These men bent over backwards to make it possible for me to drive away in my Ford Edge. Wouldn't want to deal with any other dealership. Kudos to Preston Superstore for their hard working employees. When you have a bad dealer experience your naturally leery when you have to do it again (not with Preston) but Dave Juker put me completely at ease & I trusted him completely. Great job, Thank you!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! I loved reading that. Our team works so hard for their guests and I'm so glad you got to experience that. We appreciate your business and look forward to working with you again in the future! Thanks again, Jackie Preston Franck