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Preston Superstore

(6,091 reviews)
Visit Preston Superstore
Sales hours: 9:00am to 4:00pm
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2024 national dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2022 national dealer award 2022 state dealer award 2022 state dealer award 2021 national dealer award 2021 national dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (844) 414-8406 (844) 414-8406
Used (855) 351-2758 (855) 351-2758
Service (855) 351-2762 (855) 351-2762

Reviews

(6,091 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Armauni was amazing as always.

Armauni was amazing as always. Made the process of buying my equinox super easy even delivered it to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Tom was a pleasure to work with and was very helpful

Tom was a pleasure to work with and was very helpful during the car buying process. I highly recommend Preston as this was our 4th purchase there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

If you are a women stay away from here as they will xx

If you are a women stay away from here as they will xx the whole way thru. Chevy service reps are rude and unprofessional, more worried about what the other is doing and not the customer! Long wait times and unreliable service, service has gone done hill in the last year . I’ve also witnessed poor organization here. Save yourself some time and stress and go to another dealer !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
5 people out of 5 found this review helpful. Did you?
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Dealer response

Thanks for your feedback. As one of the owners of this business and a woman, I am sad to read your comments. We have more female management here at the dealership than any other dealership in the Cleveland area. We pride ourselves in customer service excellence and treating all of our guests like family. I'm sorry to hear we weren't able to talk as I left you a message and an email following up a few weeks ago without a call back. I'm happy to address the issues you encountered if you give me the opportunity. -Jackie Preston

Anshu and Scott helped me a lot to get me a Kia.

Anshu and Scott helped me a lot to get me a Kia. Awesome people. Highly recommended

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and your business! We appreciate your recommendation! Thanks again, Jackie Preston

I’ve been coming to Preston for several years now we

I’ve been coming to Preston for several years now we bought several cars and we’ve always had great experience from sales to service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and your business Craig! We appreciate your years of loyalty. Thanks again, Jackie Preston

Thanks Brian for making this a smooth process.

Thanks Brian for making this a smooth process. Greatly appreciated it! Highly recommend reaching out to Brian for any car needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and your business! We appreciate your recommendation! Thanks again, Jackie Preston

Awesome people very kind and helpful.

Awesome people very kind and helpful. Will definitely go back to them in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and your business Michael! -Jackie Preston

Tom was great ….

Tom was great ….. so was everyone else that I dealt with….. I will be a repeat customer for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and your business! -Jackie Preston

Anshu and Greg Gromack helped me to get my new 2026 Ford

Anshu and Greg Gromack helped me to get my new 2026 Ford Escape. Very happy with my purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and your business! -Jackie Preston

Tom has been my salesperson at Preston Superstore for

Tom has been my salesperson at Preston Superstore for many years. He is the best. He is amazing and makes the process of buying this car really great. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know their stuff. Lynda Combs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and your business Lynda! -Jackie Preston