Reviews

Average Ratings

4.9
306 lifetime reviews. Includes reviews of Mclaughlin Motors from DealerRater.com
  • 2011 Buick Lucerne

    After viewing a vehicle online and speaking to Scott Schnabel, we drove 145 miles to see if this was a car for my wife. It was a positive experien...


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    After viewing a vehicle online and speaking to Scott Schnabel, we drove 145 miles to see if this was a car for my wife. It was a positive experience in every way. We were purchasing a pre-owned vehicle, but you would have thought we were buying the top of the line auto from them. It was an extremely positive experience. A+

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Wonderful experience
    September 20, 2017

    As previous Honda and Toyota owners, we are very delighted with our new 2018 outback! We test drove vehicles from other manufacturers but kept goi...


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    As previous Honda and Toyota owners, we are very delighted with our new 2018 outback! We test drove vehicles from other manufacturers but kept going back to the outback and how smooth it rode. Kim Hicks was also very helpful. She answered our questions honestly, was never pushy or over bearing, and worked quickly to zero in on an agreed price. We are looking forward to utilizing their service. The service area and waiting area are very clean; the waiting area has snacks and drinks as well as comfortable seating. We definitely recommend McLaughlin Subaru!

    Does recommend this dealer

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  • Pure excellence
    September 20, 2017

    My husband and I purchased a new Subaru Outback and Kris Hutton was our salesperson. Pure excellence!!!Kris is an outstanding salesperson !!! He p...


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    My husband and I purchased a new Subaru Outback and Kris Hutton was our salesperson. Pure excellence!!!Kris is an outstanding salesperson !!! He presented the outback to us and went over the features and benefits of the vehicle and answered all of our questions. His knowledge of the vehicle was very impressive!!From the moment we inquired about the vehicle all the way through the delivery it was pure excellence.Thank you to all of you !! Brilliant!!

    Does recommend this dealer

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  • The Arrogance Was Palpable

    I could not believe my experience at the dealership. They had an automobile that I drove two hours to see; only to find out it might be sold alre...


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    I could not believe my experience at the dealership. They had an automobile that I drove two hours to see; only to find out it might be sold already. Then, when we began to talk numbers I was low-balled on my trade with no hint that there was any flexibility. I was told my nearly mint car was in "okay" condition. I had worn casual clothes that day. It is possible they didn't believe me to be serious, but I will never be back in the doors of that dealership. I bought a car just a week later that was more expensive, but the difference in my treatment at the two dealerships was night and day. I would not go back to this dealership on a bet.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Excellence!
    September 5, 2017

    Brian search for the vehicle I wanted and got it to me in time to take advantage of the manufacturer's massive discount on it. He was timely on re...


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    Brian search for the vehicle I wanted and got it to me in time to take advantage of the manufacturer's massive discount on it. He was timely on responses to questions and looked for ways to satisfy my requests. I purchased a Volvo but the website won't let me pick it on this website.

    Does recommend this dealer

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  • Great experience
    September 4, 2017

    We just bought our second used Subaru Outback from McLaughlin Subaru in Moline. We had a great buying - and servicing - experience when we bought ...


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    We just bought our second used Subaru Outback from McLaughlin Subaru in Moline. We had a great buying - and servicing - experience when we bought the first one seven years ago, so recently traded in a Toyota Rav for a second Subaru. We've found their repair rates to be very reasonable and service rep Beth Scherrman and salesman Scott Schnabel very pleasant to work with. We worked with Scott over several months to find just the right Outback. He always kept us informed when a new, used one came in, but never pressured us. We've found McLaughlin to be extremely customer-oriented.

    Does recommend this dealer

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  • Great experience

    We just bought our second used Subaru Outback from McLaughlin Subaru in Moline. We had a great buying - and servicing - experience when we bought ...


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    We just bought our second used Subaru Outback from McLaughlin Subaru in Moline. We had a great buying - and servicing - experience when we bought the first one seven years ago, so recently traded in a Toyota Rav for a second Subaru. We've found their repair rates to be very reasonable and service rep Beth Scherrman and salesman Scott Schnabel very pleasant to work with. We worked with Scott over several months to find just the right Outback. He always kept us informed when a new, used one came in, but never pressured us. We've found McLaughlin to be extremely customer-oriented.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • It was a pleasure buying a car from McLauglin.
    September 2, 2017

    Kim Hicks was awesome. She was very knowledgeable about Subaru and answered every question we had. More importantly, she articulated why we would ...


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    Kim Hicks was awesome. She was very knowledgeable about Subaru and answered every question we had. More importantly, she articulated why we would like the Subaru over other cars brands. The process was smooth from the sale to financing. Robert was great working the finance. And, we even got introduced to the service department where we will get maintenance, oil changes, etc. We look forward to working with Beth in the future.

    Does recommend this dealer

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  • Purchased a 2018 Subaru Legacy - five star experience!
    August 31, 2017

    I knew nothing about the Subaru until I ran into Pete a couple of months ago and he told me I should check this car out. I wanted a sedan so I we...


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    I knew nothing about the Subaru until I ran into Pete a couple of months ago and he told me I should check this car out. I wanted a sedan so I went on line and looked up the Subaru Legacy. I was very impressed by all of the safety features and room that the Legacy offered. By the time I walked into McLaughlin, I pretty much knew what I wanted and was ready to buy a new Subaru Legacy. Kris Hutton couldn't have been nicer and was very helpful and responsive to all of the questions that I had and understood the features that I was looking for in a new car. Because the 2018's are so new, he searched everywhere to locate one that had all of the features that I wanted. He found one for me that was located in Missouri and it arrived in two days!! Both my husband and I commented this morning that in all of the years that we've been buying cars, Kris was probably the most knowledgeable and spent the most time with us going over all of the features of this car and made what could have been a stressful learning curve an easy one. Thanks, Kris, for a five star experience!

    Does recommend this dealer

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  • Helpful salesman and great experience
    August 26, 2017

    Scott Schnabel was our salesman and he was very good. He was not pushy at all and showed us exactly what we asked for. He went out of his way fo...


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    Scott Schnabel was our salesman and he was very good. He was not pushy at all and showed us exactly what we asked for. He went out of his way for a picky buyer!

    Does recommend this dealer

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