I called about a pre-owned Subaru listed on the internet. It took about 24 hours for the 1st response. I asked some questions. It was over a week before... I received a response.
I visited three months ago and talked to Adam about getting a new 2015 Fusion Energi. He referred me to Randy who did all the ordering for the dealership.... I had my trade in evaluated and got an agreed upon price up front. It was very simple to get the order placed. Last Friday, my new car finally came off the truck at the dealership. Randy and Adam made sure that the whole process was very easy for me. I looked over the vehicle with Colbert and he was very courteous in answering my questions and getting every inch of the vehicle inspected and cleaned to my satisfaction. I couldn't be happier with my new Fusion Energi, and I would not hesitate to work with Adam and Randy again at Reynolds for my next electrified vehicle.
Great company and great staff! Josh Young helped me get into a car that fit my needs and stayed within my budget!!! thanks Josh!!!
We have purchased from Reynolds Ford in the past and we were looking for a specific model, a Taurus, so we decided to turn to this reliable Dealer again.... We started the process by contacting Reynolds via the internet and they offered very enticing incentives, so we made plans to visit with the Sales Staff today. Tracy came out to meet us and he was very pleasant during the entire time we were negotiating. It took some time, but we were able to come to an agreement, which worked for both parties. The lady in Finance made our deal even better!!! The customer service was outstanding!!! Normally buying a new car stresses me out, but dealing with all of the staff at Reynolds Ford made it a pleasure and we ended up with the exact Taurus that we wanted. Thank you Reynolds Ford!!!
Have gotten several cars here. It has always been a positive experience.
I had a great experience with Reynolds Motors. I dealt with Randy the Internet guy and he responded promptly to my e-mail questions. Since I was 50 miles... away, this correspondence eliminated unnecessary travel time. When I drove to the dealer, I was impressed with the grounds, staff and assortment of vehicles on site. Randy and staff made the buying experience comfortable. They took the time to ensure that I understood how to use the many functions of my new C-Max Energi. I'll go back for my next vehicle!
The sales lady was very helpful,but not pushie. We drove the car models we were interested in. She explain the options on each model and the costs. When... we decided which car we wanted,it was near closing time. She and the other personal that was needed to close purchase and let us get the car that night, stayed after dealer closing hours,which was very appreciated.
We have been buying new trucks and SUV's from Reynolds in East Moline since the late 1980's. We have always had great salespeople and felt we have always... been treated fairly. I had done my homework on the new Explorer I was interested in and had researched it to decide what options and price I wanted. Today we went to Reynolds to get an oil change and walked out with the Explorer I had my eye on. We had no pressure to buy and no high paced sales talk. My questions were answered, we agreed on the price and it was a very easy transaction. The person who assisted us was Brandon and he was courteous and knowledgeable. We took care of everything within a matter of a couple of hours. We have always taken our vehicles back to Reynolds for service and have always been happy with their service department. They are thorough and do a great job. I highly recommend this dealership!!
We are return customers to Reynolds Ford and this experience was just as great as in the past. We had a new salesman this time and Bob B treated us great... and worked with us to make a fair deal.
We went in at 11AM and right away our salesman TRACY came to greet us. He asked what we wanted and got down to work! In less than 30 minutes he found us... the right vehicle and in our price range. The finance manager had us approved and all the paper work done with in an hour and a half. GREAT SERVICE AND VERY HAPPY!! I will definitely recommend Reynolds Motor Company to all of my friends. THANK YOU REYNOLD'S !!!!!!