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I’m a 60 year old African American male I visited this dealership with the intentions of purchasing a new suv the salesman name Mike seemed totally uninterested... in doing business with me.His answers to questions were short there was no follow up questions about my interest about the vehicle, I just felt not welcomed in this establishment.
My lease was up in my truck, so I wanted to lease another one. Went up to Ed Tomko to see Jerrol walker and he put me into a new Ram bighorn truck for... a great deal and I was in and out of there in record time. Thanks agin Jerrol Walker.
My bad. I knew lots of people who don’t buy from them. Bought a used wrangler. My bad again the power windows didn’t work and the am radio didn’t work.... Satellite did for some reason. Anyhow I was told that I had to spend 100 diagnostic fee to tell me the obvious. I’ve had the Jeep about a week. The old saying goes bad service and a person tells 20 people. Thant’s not at all true I’m telling hundreds if I can
Seamless, went in, Jerrol was ready for me as I had previously called. No cheesy sales tactics, just helped me with what I was looking for. Very nice... guy! Purchase process easy and faster than I have ever experienced previously. Would go back for my next vehicle for sure!
Jerrol was great. I didn't know Jerrol before last Saturday but I was really impressed with him and felt like he was an old friend when talking with him.... He listened to me on what I was looking for and what my budget was. He helped me find the perfect Jeep Compass this past Saturday. I would definitely go back again.
I had a very positive experience at Ed Tomko Chrysler Jeep in Avon, Lake. This dealer has an excellent selection. My salesman Jerrol Walker had great product... knowledge and he cares about his customers! The dealer worked to make sure I was well taken care of from the moment I stepped foot on the property. I was able to get exactly what I wanted locally at a competitive price! My family had spoken high of the service they received from Ed Tomko through the years and I can see why as my experience was one of the best I have had. Thank you Mr. Tomko & Jerrol for making my experience a great one. RGB, Avon Oh
Best service and sales team thank you for putting together a great deal for a very satisfied customer Jerrol and Greg and the whole team
This was my first time dealing with Jerrol. He let me test drive two Jeeps without accompanying me. I could relax and drive with my family without trying... to be sold an SUV. I ended up liking the Jeep Grand Cherokee and came back two days later. Jerrol was very knowledgeable and worked with me to get a good value for my trade in along with getting a good price on my Jeep. He answered all my questions and was extremely easy to work with. Their staff even unloaded my belongings from my other SUV and put them in my new Grand Cherokee. This was great since I have a little one who I couldn’t leave unattended. I would recommend Jerrol if you are interested in a Jeep or another vehicle they sell.
Wasted my time. Sold me a lemon. Did nothing to help.
Worst experience of my life hate the vehicle only had it for 4 hrs and ask if I could return it and was told no all they care about is the dollar will... never go back there and hope that no one else does either