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Tunkhannock Auto Mart

(702 reviews)
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award

Reviews

(702 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tunkhannock Auto Mart from DealerRater.

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Tunkhannock Auto Mart and Matt Kerr are 2 for 2!

1-25-13 was my second great experience with Tunkhannock Auto Mart and Matt Kerr. I e-mailed Matt on Thursday, 1-24-13 near the end of the day and within a very short time, I recieved a response. I went to look at a 2012 Chrysler 200 "S" on 1-25-13 at approx 11am. At 1:15pm, I was driving away with the car. THAT EASY. Matt treated me like a friend and not someone who was just another customer. The sales manager Kevin came over to me just to say hello. The whole dealership and ALL of the staff are great. I have purchased many new and used cars from other dealerships around the Wyoming Valley. I will be returning many times to Matt Kerr at Tunkhannock Auto Mart. Thank you again, Matt!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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After owning a Jeep for 18 years, I should have known to...

After owning a Jeep for 18 years, I should have known to come back to Jeep all along. I have been looking for months for a reasonably priced SUV with low miles and late model year. Tunkhannock Auto Mart had just what my wife and I wanted. What I paid for my 1995 Jeep Cherokee Sport back in 1994 (new) is almost the same price that I paid for my 2012 Jeep Liberty. Moreover, Joe Dafcik made the experience both enjoyable and pressure-free. His demeanor as a saleman was courteous, professional, and honest...my wife and I were very impressed. To the owners of Tunkhannock Auto Mart: you should be very proud and feel fortunate to have Joe on your staff! When I am going to buy my next car, I will go see Joe Dafcik at Tunkhannock Auto Mart. Thanks, Joe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Super sales person

Matt Kerr was most helpful in finding me just what I was looking for. Matt stayed in my price range and called and returned my calls with several payment options. He worked hard on helping me get this awesome truck. Thank you Matt Kerr!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Joe, Thank you for taking the time to give us your feedback. We are so glad you had a good experience with Matt Kerr. And look forward to seeing you again. Sincerely, Linda Kane Internet Sales & Marketing Tunkhannock Auto Mart

New truck purchase

This is the 3rd vehicle we have purchased from Tunkhannock auto mart. We keep coming back because of the friendly service we get from Matt Kerr. We came to the dealership to purchase used. We got such a great deal we ended up buying new. I know we'll be back to see Matt again next year when my daughter is ready to purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Derek was our salesperson and did a great job

Had plenty of inventory to choose from, worked well with us and were easy to deal with. We were very satisfied with Derek, our salesperson. Very upbeat and went to bat for us during the deal making process. Will buy again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Derek Guiton

I am very satisfied with my experience at Tunkhannock Auto Mart. The staff was excellent. Derek negotiated the purchase of a new Jeep to meet my expectations. He was very professional and courteous at all times. I would highly recommend purchasing a vehicle from Tunkhannock Auto Mart and having Derek as your salesperson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good buying experience

These guys are real easy to work with. They give you a good number the first time without going back and fourth like some dealers try to do. TAM beat their competitors buy $500.00 and everything was as promised. They are the dealer that I will refer my friends to now. Dave and Kevin are the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Sales Rep @ Tunk Auto Mart

I just purchased my second vehicle from Matt Kerr @ Tunk Auto Mart. Never was pressured or wooed into buying a car. Very informative and patient when answering questions. Very trustworthy & no xxxxxxxx.Took time to get to know me and my vehicle needs. The next time I need to buy a vehicle, I'm going to Matt Kerr @ Tunk Auto Mart.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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shopping for a used car

my experience at tunkhannock auto mart has always been a great one. we recently bought a brand new car and a used one. i cant believe how easy dave russell made the experience for us. i could never thank him enough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Pleased

My experience at Tunkhannock Auto Mart was beyond words. Matt Kerr was extremely helpful, and got me into my Jeep Liberty quickly and smoothly. I will definitely refer anyone looking for a vehicle to go to him. I absolutely love my Jeep. Thanks, Matt!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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