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Reviews

Average Ratings

5.0
96 lifetime reviews.
  • What A Class Act Wonderful Dealership

    I honestly can't say enough about how wonderful our experience was and will actually be mailing a letter to the owner to commend the whole team at...


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    I honestly can't say enough about how wonderful our experience was and will actually be mailing a letter to the owner to commend the whole team at the Watertown buick gmc. On this survey, I will again just reiterate how wonderful my finance and I were treated. Our salesman Matt Burks was honestly a pleasure to work with and made the salesman from the other dealerships seem less than adequate in terms of his knowledge of his product, his excellent attitude and demeanor, and his ability to gauge our needs and meet them to get us in the truck we wanted. Also Kyle the manager was always enthusiastic, friendly and welcoming and a seems to bring a great energy to the watertown branch. He was so helpful and we could never thank him enough either. Honestly one of the best experience making a major purchase I have had. Everyone in the dealership went above and beyond. The rest of the staff was also great, specificly we met Ed in financing and a women named Rena. Both were very kind and friendly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service, friendly knowledgeable people

    We, my wife and I, were treated with respect and very professionally. Jerry Smith is as fine a gentleman as we have encountered in any line of wor...


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    We, my wife and I, were treated with respect and very professionally. Jerry Smith is as fine a gentleman as we have encountered in any line of work. Glad to have him as our salesman. Thank you

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • very friendly not forceful on customerservice

    I liked that the salesman weren't pushy sometimes that turns people off right away l am one of those people that's why I made my purchase there


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    I liked that the salesman weren't pushy sometimes that turns people off right away l am one of those people that's why I made my purchase there

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Oil change/tire rotation

    Oil change and tire rotation was very quick and thorough. No complaints, excellent service at a fair price. Appreciated the car wash token after a...


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    Oil change and tire rotation was very quick and thorough. No complaints, excellent service at a fair price. Appreciated the car wash token after a hard winter...

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • ALL CAR BUYING SHOULD BE THIS GREAT!!!!

    BOUGHT A 2012 SIERRA 1500 ON MARCH 11 DONT LET THE CONSTRUCTION FOOL YOU,,EVERYONE INVOLVED WAS FREINDLY,KNOWLEDGABLE,PROFESSIONAL AND GENUINE...E...


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    BOUGHT A 2012 SIERRA 1500 ON MARCH 11 DONT LET THE CONSTRUCTION FOOL YOU,,EVERYONE INVOLVED WAS FREINDLY,KNOWLEDGABLE,PROFESSIONAL AND GENUINE...EVERYTHING FROM START TO FINISH WAS DONE IN A NON THREADINING,NO GAMES,SMOOTH TRANSACTION...FROM PETER WHO SOLD ME THE CAR.TO KYLE THE SALES MANAGER TO ED IN FINANCE AND OTHERS,,THEY ALL MADE IT BY FAR THE BEST CAR BUYING EXPERIENCE IVE EVER BEEN INVOLVED WITH..AND HAVING 6 CHILDREN AND WIFE WITH CARS I HAVE ALOT OF CAR EXPERIENCE,,,I PLAN ON GIVING MY HIGHEST RECOMENDATION TO FAMILY AND FRIENDS...SO IF ANYONE OUT THERE IS LOOKING TO BUY..CHECK THEM OUT...ALL CAR BUYING SHOULD BE THIS GREAT... 5 STAR ALL THE WAY

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Friendly staff, nice facility

    Came in for the first oil change/checkup. They found a nail in the tire and plugged it on the spot. I was able to connect to the WiFi in the waiti...


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    Came in for the first oil change/checkup. They found a nail in the tire and plugged it on the spot. I was able to connect to the WiFi in the waiting area so I could work while I waited.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service!

    I have been very pleased with the sale and service of my Terrain. Recently, the staff did a wonderful job replacing my radiator, and provided me ...


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    I have been very pleased with the sale and service of my Terrain. Recently, the staff did a wonderful job replacing my radiator, and provided me with a rental car for the period of time needed to fix my car. Great job!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great friendly staff and sales force

    Very good experience not pushy nor did I feel pressured into a sale. Gerry took the time to explain everything and got me the truck that fit my n...


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    Very good experience not pushy nor did I feel pressured into a sale. Gerry took the time to explain everything and got me the truck that fit my needs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service, great facilty, friendly people

    Service we'll handled. Salesman was attentive to my needs. Receptionist was friendly got back to me right away. I highly recommend this dealership!

    Dealer Response

    Hi Salvatore and thank you for your kind words. We are very happy to hear that our team was so attentive during your visit to our dealership! Than...


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    Service we'll handled. Salesman was attentive to my needs. Receptionist was friendly got back to me right away. I highly recommend this dealership!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Salvatore and thank you for your kind words. We are very happy to hear that our team was so attentive during your visit to our dealership! Thank you again and we look forward to working with you again in the future! Best, Jeff Palomba | jeff.palomba@ingersollauto.com


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  • Bgi repair

    A very big repair was done in a timely manner and under warranty with no charge to me. I'm impressed!!

    Dealer Response

    Richard, thank you for this terrific review and for choosing us for your vehicle's service needs. We appreciate the feedback and are pleased that ...


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    A very big repair was done in a timely manner and under warranty with no charge to me. I'm impressed!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Richard, thank you for this terrific review and for choosing us for your vehicle's service needs. We appreciate the feedback and are pleased that your service experience was so positive. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. We look forward to seeing you again. Sincerely, Jeff Palomba | jeff.palomba@ingersollauto.com


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