Reviews

Average Ratings

4.4
106 lifetime reviews.
  • What A Class Act Wonderful Dealership

    I honestly can't say enough about how wonderful our experience was and will actually be mailing a letter to the owner to commend the whole team at...


    Show Full Review

    I honestly can't say enough about how wonderful our experience was and will actually be mailing a letter to the owner to commend the whole team at the Watertown buick gmc. On this survey, I will again just reiterate how wonderful my finance and I were treated. Our salesman Matt Burks was honestly a pleasure to work with and made the salesman from the other dealerships seem less than adequate in terms of his knowledge of his product, his excellent attitude and demeanor, and his ability to gauge our needs and meet them to get us in the truck we wanted. Also Kyle the manager was always enthusiastic, friendly and welcoming and a seems to bring a great energy to the watertown branch. He was so helpful and we could never thank him enough either. Honestly one of the best experience making a major purchase I have had. Everyone in the dealership went above and beyond. The rest of the staff was also great, specificly we met Ed in financing and a women named Rena. Both were very kind and friendly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Buick GMC of Watertown

    Service work done in a timely manner. Friendly group of people.

    Dealer Response

    We appreciate your wonderful feedback of your recent experience with us. We're happy to hear we were able to get you back out on the road so quick...


    Show Full Review

    Service work done in a timely manner. Friendly group of people.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your wonderful feedback of your recent experience with us. We're happy to hear we were able to get you back out on the road so quickly! Thank you again for choosing Buick GMC of Watertown!


    Hide Full Review
  • Buick GMC of Watertown Service

    They are a great dealership. I sent my father there after I bought my truck and he had the same experience. First dealership I have ever been to w...

    Dealer Response

    James, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Buick GMC of Watertown! We hope to be...


    Show Full Review

    They are a great dealership. I sent my father there after I bought my truck and he had the same experience. First dealership I have ever been to where I did not feel taken. I would recommend them to everyone.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    James, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Buick GMC of Watertown! We hope to be of service to you again!


    Hide Full Review
  • Oil change

    Good oil change and fast service lounge is comfortable and the tv is a joy to see while waiting there. Quite place.

    Dealer Response

    Thank you for your review of our retail facility, Raquel! We hope you continue to choose Buick GMC of Watertown for all your vehicle needs!


    Show Full Review

    Good oil change and fast service lounge is comfortable and the tv is a joy to see while waiting there. Quite place.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review of our retail facility, Raquel! We hope you continue to choose Buick GMC of Watertown for all your vehicle needs!


    Hide Full Review
  • Great Place, Great Service

    I am very pleased with my truck purchase. The personnel and service are great.

    Dealer Response

    We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Buick GMC of Watertown!


    Show Full Review

    I am very pleased with my truck purchase. The personnel and service are great.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Buick GMC of Watertown!


    Hide Full Review
  • Christine

    Excellent experience. Friendly and efficient! Car was cleaned and prepped.

    Dealer Response

    Thanks for taking the time to leave a review of our facility. We are glad to hear you had a great experience and are happy with the Service. We lo...


    Show Full Review

    Excellent experience. Friendly and efficient! Car was cleaned and prepped.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to leave a review of our facility. We are glad to hear you had a great experience and are happy with the Service. We look forward to seeing you again!


    Hide Full Review
  • Good Service

    Received oil change on my truck. Fast and good prices.

    Dealer Response

    Thanks JBG! Appreciate you taking the time to comment and we look forward to seeing you again at our facility. Enjoy your day!


    Show Full Review

    Received oil change on my truck. Fast and good prices.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks JBG! Appreciate you taking the time to comment and we look forward to seeing you again at our facility. Enjoy your day!


    Hide Full Review
  • Loving my new car!

    I love my new Acadia!!! Kyle and made me feel welcomed from the moment I walked in to the dealership. He made sure that the Acadia was the best fi...

    Dealer Response

    Thanks for the 5 star review Kelly! We are happy to hear you love your new Acadia (and that the boys do too!). We look forward to seeing you here ...


    Show Full Review

    I love my new Acadia!!! Kyle and made me feel welcomed from the moment I walked in to the dealership. He made sure that the Acadia was the best fit for my and my boys. They love it! And so do I! Thank you so much Kyle and the rest of Buick GMC of Watertown!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the 5 star review Kelly! We are happy to hear you love your new Acadia (and that the boys do too!). We look forward to seeing you here at our facility again. Enjoy your day!


    Hide Full Review
  • Great bunch of guys

    Stopped in and talked to Stephen about a truck they had in stock. Decided that I wasn't going to get it after all, but everyone was super nice.

    Dealer Response

    Thanks for the 5 star review. We are glad you had a good experience in your search and hope that we can help you in the future! Stop in again anyt...


    Show Full Review

    Stopped in and talked to Stephen about a truck they had in stock. Decided that I wasn't going to get it after all, but everyone was super nice.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the 5 star review. We are glad you had a good experience in your search and hope that we can help you in the future! Stop in again anytime!


    Hide Full Review
  • Great Experience

    Service department was easy to do deal with and repairs came out correctly.

    Dealer Response

    Thanks for taking the time to leave your review, Joe. We appreciate it and hope that we can be of service again. Enjoy your day!


    Show Full Review

    Service department was easy to do deal with and repairs came out correctly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to leave your review, Joe. We appreciate it and hope that we can be of service again. Enjoy your day!


    Hide Full Review