Reviews

Average Ratings

4.8
83 lifetime reviews.
  • First time buyer!

    Valerie was very helpful. I inquired about a used Chevy Impala online. And was contacted first thing in the morning. The car was actually at the L...


    Show Full Review

    Valerie was very helpful. I inquired about a used Chevy Impala online. And was contacted first thing in the morning. The car was actually at the Lowell location but the sent it to the Hammond location to make it easier and much closer to me to come test drive it. I told them what time I would be there and the car was there ready and waiting. It was nice and clean. Runs great and priced right. I test drove it. And put a deposit down to hold the car. Returned Monday to complete the purchase, paperwork and full payment. Valerie was very helpful and patient bc she let me use her office phone and computer to get my insurance b4 i left. And has since followed up with me via phone & email. Thanks Valerie & Smith Chevy of Hammond I might be back next year for a used SUV.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Experience at Smith

    I needed a recall repair as well as an oil change. Since the dealership service mechanics are still on strike in ChicagoI decided to try Smith. ...


    Show Full Review

    I needed a recall repair as well as an oil change. Since the dealership service mechanics are still on strike in ChicagoI decided to try Smith. I had been there once before two or three years ago. I telephoned and the customer service was very pleasant and was able to get an appointment for the following week. On appointment day I was very surprised. It had been a few years since I had visited Smith so I didn't know that their waiting area had been updated. Very nice clean spacious and comfortable. I knew the recall repair would take at least an hour and I didn't mind the wait at all. Thinking of switching to Smith for my car care needs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent Customer Service

    As always, Smith went the extra mile to find the vehicle we wanted and completed the transaction in good time. Bill Goldrick found out what we wan...


    Show Full Review

    As always, Smith went the extra mile to find the vehicle we wanted and completed the transaction in good time. Bill Goldrick found out what we wanted and made it happen!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Used Car Purchase

    Purchased a preowned vehicle. In three days , I had to take it hack for repair. Even though I purchases the vehicle " as is" I was given a great ...


    Show Full Review

    Purchased a preowned vehicle. In three days , I had to take it hack for repair. Even though I purchases the vehicle " as is" I was given a great consideration.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Outstanding Repair Service

    Service was completed quickly and surprisingly it didn't cost as much as we thought it would!


    Show Full Review

    Service was completed quickly and surprisingly it didn't cost as much as we thought it would!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Service

    Very fast, friendly, expert service and cheaper than where I bought the car. Will buy my next car here. Overall expierence was exceptional. Five s...


    Show Full Review

    Very fast, friendly, expert service and cheaper than where I bought the car. Will buy my next car here. Overall expierence was exceptional. Five stars

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Service review

    Regina and the service crew always take care of me! Trust them completely with my car!


    Show Full Review

    Regina and the service crew always take care of me! Trust them completely with my car!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Smith Chevy

    Outstanding service. Hats off to Regina. Always pleasant friendly.


    Show Full Review

    Outstanding service. Hats off to Regina. Always pleasant friendly.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Sheila Ziolkowski

    Service was excellent. Would recommend Dealership to anyone interested.


    Show Full Review

    Service was excellent. Would recommend Dealership to anyone interested.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great experience buying a new car

    I Bought a new 2017 Chevy Trax here because of their exceptional service department who re-wired an old 2003 Chevy Malibu for me and did a very im...


    Show Full Review

    I Bought a new 2017 Chevy Trax here because of their exceptional service department who re-wired an old 2003 Chevy Malibu for me and did a very impressive job saving the car from the junk yard. The experience of buying the new 2017 Chevy Trax was just as impressive. I went in planning to buy a used car but found out what a great deal Smith could offer me on a new vehicle with a wonderful rebate and nice trade in. My salesman (Kevin) worked with me every step of the way making sure I understood everything about the Chevy Trax. I got to test drive the car and the salesman made sure I got what I wanted including a very nice remote starter for the car. He was patient with me as I took a day to make my decision and I drove away very happy about everything including the financing. Nice Job Smith Chevy. And by the way, the old car they rewired runs great 1 year after they did the job and I'm still piling the miles onto it still to this day.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review