Lake View Ford Inc.

(4.3) 32 reviews

Dealer on Cars.com since May 2008

Currently in stock!

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Today's Hours

Sales
Service Closed
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 2:00 PM
Sun Closed
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat 9:00 AM - 2:00 PM
Sun Closed

Reviews

4.3
32 lifetime reviews.
  • A pleasant surprise

    We had visited 2 other dealers on that day and our 3rd stop was at Lake View Ford in Conneaut Lake Pa. No need to visit our 4th and final stop for tha...t day as we discovered a no pressure dealer with a very comfortable atmosphere and a most accommodating salesman ( Jason). We test drove a pre owned vehicle and engaged in a negotiation to purchase. Their offer on our trade and purchase we felt was a fair deal for parties. We felt we had done our homework before heading out that day. The process was smooth and we did not have to spend 4 hrs. To wrap it up. Thanks to Jason and the staff at Lake View Ford for a pleasant experience. Greg and Kathy Trumphour

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Completely rude and dismissive

    Terrible customer service. I entered this dealership simply hoping that a rep could help me clear "my key" off my 2016 f150 platinum and a large man ...in the office to the right as you enter the front door told me I had to take my truck to the dealer that I purchased from otherwise the shop would charge me 70 dollars for a 2 minute fix. I asked about him being a ford franchise and just helping a fellow ford owner out and he dismissed me. This is the second time I've been treated with disrespect by workers at this dealership. 5 years ago I came here to get a price quote on a mustang cobra and the sales rep wouldn't even get me a price quote. Terrible business, I would never reccomend this small town dealership.

    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great experience

    I was interested in a truck I found online that looked like just what I wanted, but I live 3 hrs from Lake View and was apprehensive about driving tha...t far. Mark assured me the car was very clean and to prove it he offered to meet me half way so I could look at the truck with my wife. We met him just as planned and the truck was as good, or better, as he described. I rode back to the dealership to complete the transaction and found all of the people at Lake View very courteous and helpful. I've looked at many cars online but never had a salesman go the extra mile like Mark. He returned my calls when he said he would, told the truth about the truck's condition, and I never felt pressured. I've been looking for over 6 months so I know what's out there and what it should cost. I feel I got a great deal from Mark and Lake View.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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Service & Repair

Service Reviews

4.3

19 lifetime reviews of the Service Department.

  • Completely rude and dismissive

    Terrible customer service. I entered this dealership simply hoping that a rep could help me clear "my key" off my 2016 f150 platinum and a large man ...in the office to the right as you enter the front door told me I had to take my truck to the dealer that I purchased from otherwise the shop would charge me 70 dollars for a 2 minute fix. I asked about him being a ford franchise and just helping a fellow ford owner out and he dismissed me. This is the second time I've been treated with disrespect by workers at this dealership. 5 years ago I came here to get a price quote on a mustang cobra and the sales rep wouldn't even get me a price quote. Terrible business, I would never reccomend this small town dealership.

    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service

    Great service got my car right in found the slow leak in my tire and right back on the road.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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Service Pricing

    Oil, Filter Change

    $25.95 and up*

    Tire Rotation

    $12.95 and up*

    Transmission Service

    $129 and up*

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 253 Offers on 10 Models

About Our Dealership

Dealer on Cars.com since May 2008

Our Mission
We at Lake View Ford are committed to customer satisfaction, providing sincere knowledgeable and honest sales negotiations followed by timely and efficient service. Our goal is to fulfill all the automotive needs of our customers by delivering only the highest quality Ford products and service.
Lake View Ford Inc.
12381 Conneaut Lake Rd Conneaut Lake, PA 16316
New (814) 350-7211
Used (814) 350-7270
Service (814) 350-7265
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