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Reviews

Average Ratings

4.6
31 lifetime reviews.
  • Great Service

    Great service got my car right in found the slow leak in my tire and right back on the road.


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    Great service got my car right in found the slow leak in my tire and right back on the road.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Completely rude and dismissive

    Terrible customer service. I entered this dealership simply hoping that a rep could help me clear "my key" off my 2016 f150 platinum and a large ...


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    Terrible customer service. I entered this dealership simply hoping that a rep could help me clear "my key" off my 2016 f150 platinum and a large man in the office to the right as you enter the front door told me I had to take my truck to the dealer that I purchased from otherwise the shop would charge me 70 dollars for a 2 minute fix. I asked about him being a ford franchise and just helping a fellow ford owner out and he dismissed me. This is the second time I've been treated with disrespect by workers at this dealership. 5 years ago I came here to get a price quote on a mustang cobra and the sales rep wouldn't even get me a price quote. Terrible business, I would never reccomend this small town dealership.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great experience

    I was interested in a truck I found online that looked like just what I wanted, but I live 3 hrs from Lake View and was apprehensive about driving...


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    I was interested in a truck I found online that looked like just what I wanted, but I live 3 hrs from Lake View and was apprehensive about driving that far. Mark assured me the car was very clean and to prove it he offered to meet me half way so I could look at the truck with my wife. We met him just as planned and the truck was as good, or better, as he described. I rode back to the dealership to complete the transaction and found all of the people at Lake View very courteous and helpful. I've looked at many cars online but never had a salesman go the extra mile like Mark. He returned my calls when he said he would, told the truth about the truck's condition, and I never felt pressured. I've been looking for over 6 months so I know what's out there and what it should cost. I feel I got a great deal from Mark and Lake View.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • buyer

    well bought a car for cash...two months later tranny dropped. admittedly don't have the best credit...just went back trying to finance another veh...


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    well bought a car for cash...two months later tranny dropped. admittedly don't have the best credit...just went back trying to finance another vehicle from them and they told me they couldn't help. all good when I handed cash over for vehicle but when their vehicle pooped the bed 2 months later...they couldn't help. left bad taste in my mouth.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Just Plain Great

    Our first encounter at Lakeview Ford was to have some recall work done on our Edge, brought in from AZ when we moved back to the area. They were a...


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    Our first encounter at Lakeview Ford was to have some recall work done on our Edge, brought in from AZ when we moved back to the area. They were awesome. Since then we considered trading up and had an eye out for a later model vehicle and saw one of our choices on the lot when driving by one Sunday. The next day my wife stopped in and talked to Jason in "ballpark" figures, and I then returned with her to talk further. Jason was awesome in showing us the latest technology the of the vehicle. We worked a great deal with George'e help, and are very happy with the purchase. After a week we had a minor functional issue; we weren't sure if it was "operator error" or a malfunction and stopped by with that as a question. We didn't expect it but the car was taken in and diagnosed immediately in an effort to resolve the issue, but that is exactly what was done. Kudo's to ALL at Lakeview Ford for your attention to customer care.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • HIGHLY RECOMMENDED

    Just purchased my first vehicle from Lakeview Ford. Not one time was I pressured into coming in to look at vehicles. Not one time was I pressured ...


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    Just purchased my first vehicle from Lakeview Ford. Not one time was I pressured into coming in to look at vehicles. Not one time was I pressured into a vehicle, when I said no we moved on to the next one. It was pouring down rain and my salesman and I walked around the lot looking at different vehicles. My salesman told me they had just took in a vehicle but it was at their body shop getting waxed, I told him I wanted to see it and drive it. He immediately went and got the vehicle, it was still covered in wax.... THAT IS EXCELLENT CUSTOMER SERVICE!! any other place iv been to says come back tomorrow, or we will let you know when it's ready but not here at Lakeview Ford. I was greeted by everyone in the building as if I had known them for years. I took my two young kids ages 5 and 3 with me to pick up my new vehicle today, the staff took it upon them selves to put cartoons on TV and treated them as if they were family. Excellent excellent excellent is all I can say! Fair trade offers, fair prices, and will work with you no matter what type of credit you have. To the Lakeview Ford staff, thank you, we will enjoy our new vehicle for a long time, and will be back again when it's time to get our next one! To those reading this, if you don't see it on their website, if you don't see it on their lot, that don't mean they don't have it. Call them, or stop by. You won't be disappointed! !!!!! I hope there is nothing I forgot to mention, just over all hassle free, great vehicle buying experience.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • great truck and excellent service

    I bought a 2015 king ranch it is without a doubt the best truck I ever had and I have owned a lot of gm trucks in my life and ford has really come...


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    I bought a 2015 king ranch it is without a doubt the best truck I ever had and I have owned a lot of gm trucks in my life and ford has really come around I hope they only get better the sales and service team and I have also used the body shop in the past I have to say they are all top notch. it is nice to have lakeview ford in my backyard I hope to buy many more from them and you owe it to yourself to stop and buy used or new I recommend this dealership highly

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very Polite!

    Had my rear window blow out from the defrosters burning. George Baird made sure I had a car to get to work and they were so friendly and did the r...


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    Had my rear window blow out from the defrosters burning. George Baird made sure I had a car to get to work and they were so friendly and did the repair of the window in a timely manner and gave me the utmost quality service. Thank you guys!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Extrodinary Service

    Everyone was very nice and worked with all my needs. When I needed a repair they were there to ensure the process went smoothly and ensured I had ...


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    Everyone was very nice and worked with all my needs. When I needed a repair they were there to ensure the process went smoothly and ensured I had transportation to get back and forth to work.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did not make a purchase
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  • no call back

    was shopping for a ford explorer E B , wanted to know what best price was , salesman said he would ask boss and call me back. took name and number...


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    was shopping for a ford explorer E B , wanted to know what best price was , salesman said he would ask boss and call me back. took name and number. did not call back. not good business!!! BRYCE WATT from ohio

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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