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Reviews

Average Ratings

4.7
Average based on 42 reviews.
  • Greatest Car Buying Experience Ever!!

    Brandy Crothers made my day! I was treated with the utmost respect and consideration. Trying to get out of bad used car situation that was going d...


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    Brandy Crothers made my day! I was treated with the utmost respect and consideration. Trying to get out of bad used car situation that was going down hill fast and she did what was needed to put my anxiety to rest. She worked to get the payment where I needed it to be, helped with the mileage allowance on the lease and put my mind to rest. Please consider contacting Brandy Crothers when making your next car purchase/lease. She went to bat for this very stressed female and made this one situation as painless as it could be. Thanks Brandy... and the rest of the Sales team at Gurley Leep Southside Ford. This will be the 4th new Ford I will be driving and each one came from this great facility and team.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Definitely the best car buying experience!!!

    Salesman was very knowledgeable and helped me out as much as possible. Getting rebates applied for and keeping me informed on what was happening. ...


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    Salesman was very knowledgeable and helped me out as much as possible. Getting rebates applied for and keeping me informed on what was happening. Will never go anywhere else.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bad Experience With Gurley-Leep Ford-Lincoln

    My wife and I recently bought a used 2014 Fusion from Gurley- Leep. When we took possession of the car we were only given one key. The salesman...


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    My wife and I recently bought a used 2014 Fusion from Gurley- Leep. When we took possession of the car we were only given one key. The salesman guaranteed that he would find the second key or he himself would buy us the second key. Well, months later we still don't have the second key. After numerous calls and emails I was told that the salesman no longer works for Gurley-Leep and that if we want a second key they will sell it to us at their cost. I guess the fact that the salesman lied to a customer is okay with Gurley-Leep. We will be getting the second key but it sure won't be from Gurley-Leep.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Ryan Dwight

    Awesome! We bought our first vehicle from Ryan, 1 year ago, his 3rd vehicle sold, we decided on a new vehicle and choose Ryan! He is an awesome sa...


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    Awesome! We bought our first vehicle from Ryan, 1 year ago, his 3rd vehicle sold, we decided on a new vehicle and choose Ryan! He is an awesome salesman, goes the extra mile and has come a long way in just 1 years time!! Excellent service from the email entire staff!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Two cars in about 2 months!

    I leased a new vehicle from Gurley Leep in April, and again now in July for my son. The whole process was great. They were wonderful, friendly, th...


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    I leased a new vehicle from Gurley Leep in April, and again now in July for my son. The whole process was great. They were wonderful, friendly, thorough and efficient. I would definitely recommend them to friends and family, and will likely get my next car from them in 3 years!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Why I Love Gurley Leep Ford Lincoln

    I have been buying and lately leasing cars from Gurley Leep for over thirty years now and I have always been totally happy with both the automobil...


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    I have been buying and lately leasing cars from Gurley Leep for over thirty years now and I have always been totally happy with both the automobiles and the top notch service I can count on! Since my long-time salesman, Mike Bates recently retired, my new experience has been with Brandy Crothers. She is wonderful! She has a no-pressure approach that was so honest and forthright, I can't recommend her highly enough! I love my new Ford Focus and I am so happy she helped me to make the right decision! Congratulations, Brandy! You eased my trepidation about losing Mike and filled me with confidence that you are his worthy successor!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did not make a purchase
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  • Exemplary on everything.

    From the moment I arrived to the end of the process was above and beyond.

    Dealer Response

    Thanks for shopping with us, Carol. Enjoy the new vehicle!


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    From the moment I arrived to the end of the process was above and beyond.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for shopping with us, Carol. Enjoy the new vehicle!


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  • GREAT customer service! Got EXACTLY what we wanted

    We had such a great experience at our local Gurley Leep! We just had a baby and were in search of a new family vehicle...our salesman, Josh Kemmer...

    Dealer Response

    Thanks for shopping with us and we are glad that we could help you find exactly what you wanted.


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    We had such a great experience at our local Gurley Leep! We just had a baby and were in search of a new family vehicle...our salesman, Josh Kemmerer, took the time to discuss our leasing/financing options and to get us exactly what we were looking for. We have all the space and safety we need in our 2016 Explorer! Josh & Jeremy Smith (sales mgr) went above and beyond for us and we couldn't be happier! THANK YOU for the great customer service and genuine effort in helping us find EXACTLY what we wanted. We will absolutely be recommending/sending any friends and family their way!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for shopping with us and we are glad that we could help you find exactly what you wanted.


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  • Awesome Experience!

    Brandy, my sales person, was very thorough and provided great information about the Ford Escape that I leased. She helped me every step of the way...


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    Brandy, my sales person, was very thorough and provided great information about the Ford Escape that I leased. She helped me every step of the way!. James, the financing person, was also very helpful and explained things thoroughly. Great Experience overall!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Fast,Friendly and Efficient !!!

    Our salesperson DeAngelo Smith & finance manager David(?) were very concerned about meeting our needs. DeAngelo even took the car to get gas & fil...


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    Our salesperson DeAngelo Smith & finance manager David(?) were very concerned about meeting our needs. DeAngelo even took the car to get gas & fill it up. They were very concerned when it came to meeting our financial need. We are truly blessed!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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