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Reviews

Average Ratings

4.6
57 lifetime reviews.
  • Greatest Car Buying Experience Ever!!

    Brandy Crothers made my day! I was treated with the utmost respect and consideration. Trying to get out of bad used car situation that was going d...


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    Brandy Crothers made my day! I was treated with the utmost respect and consideration. Trying to get out of bad used car situation that was going down hill fast and she did what was needed to put my anxiety to rest. She worked to get the payment where I needed it to be, helped with the mileage allowance on the lease and put my mind to rest. Please consider contacting Brandy Crothers when making your next car purchase/lease. She went to bat for this very stressed female and made this one situation as painless as it could be. Thanks Brandy... and the rest of the Sales team at Gurley Leep Southside Ford. This will be the 4th new Ford I will be driving and each one came from this great facility and team.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Wonderful-thanks Ethan Fletcher

    From start to end I had a great car buying experience. I had been looking for a car for a few months and over and over again different places were...


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    From start to end I had a great car buying experience. I had been looking for a car for a few months and over and over again different places were pushy or not listening to what my requirements in a vehicle were. Finally after reaching out to gurley leep I was set up with Ethan. He did an amazing job and went out of his way several times to get the right car for me and was never pushy, never acted inconvenienced. I am highly impressed with his professionalism and dedication to helping his customers.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fast, efficient and direct Service

    First time working with Gabrielle and will continue dealing with her wherever she's at! Started 3 years ago with Brandy Crothers and was SOLD! The...


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    First time working with Gabrielle and will continue dealing with her wherever she's at! Started 3 years ago with Brandy Crothers and was SOLD! These women are direct, honest, reliable and without doubt the BEST dealers ive ever dealt with! I've been buying/ leading cars since 1974! I wouldn't go to anyone but them!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Will not work with this dealership again

    Was satisfied until a minor repair was needed on my 2014 Nissan Titan. We notified Mitch Sebastian about it before we purchased the vehicle and h...


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    Was satisfied until a minor repair was needed on my 2014 Nissan Titan. We notified Mitch Sebastian about it before we purchased the vehicle and he said he would get it fixed for us. After several weeks we were basically told the fix was too expensive and have since been ignored by him after multiple attempts to contact him about the issue

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • F-150 XLT

    My experience with DaAngelo Smith was great. He was very knowledgeable when it came to the F-150. He was also very helpful when it came to getting...


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    My experience with DaAngelo Smith was great. He was very knowledgeable when it came to the F-150. He was also very helpful when it came to getting me a great deal.I highly recommend working with DeAngelo Smith.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience purchasing my leased car.

    Mitch contacted me about purchasing my 2015 Escape 9 months before my lease end. He simplified the entire process with just a few questions and me...


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    Mitch contacted me about purchasing my 2015 Escape 9 months before my lease end. He simplified the entire process with just a few questions and merely minutes of my time. All I had to do was drive over after work and sign a few papers and it was complete. I didn't have to jump through hoops or hassle with negotiating. It was all done for me and I couldn't be happier. Highly recommended Mitch and Gurley Leep. Thanks again!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great customer service!

    Nick Culp was great to work with--very personable and knowledgable. He and the whole team worked with us to get us into a car that met our needs ...


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    Nick Culp was great to work with--very personable and knowledgable. He and the whole team worked with us to get us into a car that met our needs and fit our budget. Great experience overall!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great sales seamless transaction

    Damion was very knowledgeable great customer service.


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    Damion was very knowledgeable great customer service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bullies women

    Took out 2015 Ford escape in for an oil leak from vehicle when vehicle has less then 13,000 miles. Waited almost a hour for them to diagnosis it e...


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    Took out 2015 Ford escape in for an oil leak from vehicle when vehicle has less then 13,000 miles. Waited almost a hour for them to diagnosis it even with an appointment only then to be sent home so they could order parts. When we brought it in to be repaired we told them about our navigation system freezing while we were driving. When we picked up the vehicle after the repair we found out that they did not address our concern with the navigation. We scheduled another appointment to have it looked at after the navigation froze while driving in Indy while using it. When we received a survey from Ford about the service we received my wife answered honestly. The day before our third appointment at Gurley Leep which is 45 minutes from our house the service manager 'Kevin' called my wife and bullied my wife out of coming in to have her vehicle repaired under factory warranty. He made her feel inferior and guilty about giving them an honest review. Mentioning multiple times how his pay was affected by her review and not apologetic about not repairing her vehicle when was originally in the shop. He specifically asked her not to come in for her appointment because he only cares about his pay and not about taking care of his customers. I am appalled that his actions are acceptable in any business. We will be in contact with Ford about this and will be letting everyone know about his actions. I am in the automotive industry myself and I will be informing my customers of how Gurley Leep allows their management to bully women.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • This is the place to get your next vehicle!

    I have been casually looking at trucks for quite sometime. I liked that Gurley Leep had a large selection to choose from with many different optio...


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    I have been casually looking at trucks for quite sometime. I liked that Gurley Leep had a large selection to choose from with many different options. Ryan Dwight was very knowledgeable and worked hand in hand with me to get the best deal for me. I had a few items I really wanted so they want above and beyond and found exactly what I wanted in a timely manner. I would highly recommend working with Ryan for your next vehicle purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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