Mathews Ford

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
274 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 3, 2019

    Buying a car here was a great experience. The service department goes above and beyond to accommodate its customers.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 17, 2019

    the check in girl at the service counter was very courteous and assured me the wait would not be long and she was right. she got me coffee and the politeness... of her was something of a treat

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such an awesome review! We try to provide all of our guests with a great atmosph...ere and world-class service that you can trust. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

  • August 18, 2015

    It was the first time we bought a car and the experience didn't suck! They were respectful, honored every word, had no hidden fees or requirements and... were a joy to work with!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Charles, we are so happy that you enjoyed your purchasing experience at Mathews Ford. We strive to take the hassle and haggle out of the car buying ex...perience. Thanks again for your business and we look forward to seeing you in the future.

  • 4.0 out of 5
    September 14, 2019

    Friendly staff, they were good in correcting the problem with the bill.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    September 10, 2019

    Very courteous and professional. The service was quick....easy in and out.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 10, 2019

    I needed an oil change in a hurry in order to go out of town for an unexpected death in the family. The team got me in and out in no time without a prior... appointment. Their service was awesome and very much appreciated.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 5, 2019

    They were very helpful, and knowledgeable , and did everything they could to get the deal done

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such an awesome review, Michael! Thanks again for your business! Take care!

  • 5.0 out of 5
    August 25, 2019

    Everything went very smooth and well done. Very happy with the Ford Flex. Thanks again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Robert, we're happy to hear you had a great experience with us. Congratulations on your Ford Flex! We appreciate your business and hope to see y...ou again soon. Safe travels!

  • 5.0 out of 5
    August 16, 2019

    Salesmen were great. Bill and Mike did an excellant job. They were knowledgable about the car and went out of their way to access the car and assure... it was in prime condition. As for the new Edge, it was a pleasure to take delivery and to drive it home, many new buttons to push and new features.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    August 15, 2019

    I've done many surveys, you don't read them. I have to change the oil and filters to maintain my truck. The reason I use u folks because you say you'll... wash my truck for FREE. I can't remember the last time you actually did it. When I was called for a reminder call, I explained that and STILL YOU FORGOT!!!!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Edward, thank you for taking the time to share your experience. We regret any breaks in communication, and we would appreciate another chance to... discuss this matter. Please contact us at (419) 698-4444 and we'll do our best to make this right with you. We hope to hear from you soon.

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