Napleton Lincoln Blue Island

New 888-283-5134 Dealer Website
Used 888-259-7573 Email Dealer
Service 877-643-7135

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Reviews

Average Ratings

4.8
83 lifetime reviews.
  • service on 2012 MKZ

    2012 MKZ the service was good and the staff was very helpful

    Dealer Response

    Thank you, Dorothy, for the great review and the recommendation. We pride ourselves to be great and helpful here at Napleton Lincoln Blue Island. ...


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    2012 MKZ the service was good and the staff was very helpful

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Dorothy, for the great review and the recommendation. We pride ourselves to be great and helpful here at Napleton Lincoln Blue Island. We want all of our customers to feel at home and to want to come back. Thank you once again.


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  • Great service

    I appreciate the extra effort to acknowledge me by name as soon as I arrive. Thanks Dennis, Mike, Scott and Gene.

    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Roseann! At Napleton Lincoln Blue Island, we ...


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    I appreciate the extra effort to acknowledge me by name as soon as I arrive. Thanks Dennis, Mike, Scott and Gene.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Roseann! At Napleton Lincoln Blue Island, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Great

    The service at Napleton is always great. Dennis at the service center always makes me feel confident that I am driving the safest vehicle on the r...

    Dealer Response

    Thank you for writing this great review and giving our dealership such a high star rating! We hope to be of service to you again! Take care!


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    The service at Napleton is always great. Dennis at the service center always makes me feel confident that I am driving the safest vehicle on the road. I appreciate all their hard work and their dedication to customer satisfaction. Thank you!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for writing this great review and giving our dealership such a high star rating! We hope to be of service to you again! Take care!


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  • New purchase 2017 Navigator

    My wife and I have never had a more positive experience purchasing a new vehicle than what we've experienced at the Napleton Lincoln dealership in...

    Dealer Response

    James, thank you so much for your high rating of us here in the Sales Department. It's gratifying to know that we are doing such a good job. Thank...


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    My wife and I have never had a more positive experience purchasing a new vehicle than what we've experienced at the Napleton Lincoln dealership in Blue Island.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    James, thank you so much for your high rating of us here in the Sales Department. It's gratifying to know that we are doing such a good job. Thank you so much again. Enjoy your New Navigator!


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  • Scheduled servicing

    Very professional, as always!! All services were explained in detail along with any items that may have to be replaced within a set time and/or mi...

    Dealer Response

    Hi Dennis, Thank you for your positive review. We are glad your experience was good and that everything was professional and explained well. Thank...


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    Very professional, as always!! All services were explained in detail along with any items that may have to be replaced within a set time and/or miles period.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Dennis, Thank you for your positive review. We are glad your experience was good and that everything was professional and explained well. Thank you once more and we can't wait to see you again.


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  • Satisfied

    Excellent experience, good customer service. I will definitely bring my 2002 Lincoln LS back for the next service date. I also will finance my nex...

    Dealer Response

    Hi Mark, Thank you for your service review of us. We appreciate our customers and try and give the best experience we can. When your ready to buy ...


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    Excellent experience, good customer service. I will definitely bring my 2002 Lincoln LS back for the next service date. I also will finance my next Lincoln from this dealership.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mark, Thank you for your service review of us. We appreciate our customers and try and give the best experience we can. When your ready to buy your next Lincoln, we will be here to assist you. Thank you once more and we can't wait to see you again.


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  • automobile service

    great work, pleased with the outcome. Had to wait for parts to be ordered but was accommodated with a rental

    Dealer Response

    Hi Dorothy, Thank you for your review of us. We are glad to have accommodated you while you wait. We cant wait to see you soon and thank you once ...


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    great work, pleased with the outcome. Had to wait for parts to be ordered but was accommodated with a rental

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Dorothy, Thank you for your review of us. We are glad to have accommodated you while you wait. We cant wait to see you soon and thank you once again.


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  • Great Customer Service

    Great service and wonderful Customer Service. Definitely recommend Napleton!!

    Dealer Response

    Hi Lashaun, Thank you for your 5 star review and recommendation. We are here to help you out as much as possible. We cant wait to see you soon and...


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    Great service and wonderful Customer Service. Definitely recommend Napleton!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Lashaun, Thank you for your 5 star review and recommendation. We are here to help you out as much as possible. We cant wait to see you soon and thank you once more.


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  • All Stars

    We appreciate the care that Napleton Lincoln always provides for us. We just had our 50,000 mile checkup, and an oil change. The MKZ is still ru...

    Dealer Response

    Hi Carl, Thank you for your 5 star review. We are very happy to hear that your car is running like new. We cant wait to see you again and thank yo...


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    We appreciate the care that Napleton Lincoln always provides for us. We just had our 50,000 mile checkup, and an oil change. The MKZ is still running like new because Napleton has a great Service Dept. Thanks everyone who who works there. Happy Holidays to you all, and Merry Christmas to those, who believe as I do!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Carl, Thank you for your 5 star review. We are very happy to hear that your car is running like new. We cant wait to see you again and thank you once more.


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  • Excellent

    The staff is the most helpful and friendly people in a dealership. I don't mind sitting and waiting for my car to be serviced. It's always don in...

    Dealer Response

    Hi Allan, Thank you for your 5 star review. We are always here to help and appreciate you very much. We cant wait to see you again and thank you o...


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    The staff is the most helpful and friendly people in a dealership. I don't mind sitting and waiting for my car to be serviced. It's always don in a timely manner.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Allan, Thank you for your 5 star review. We are always here to help and appreciate you very much. We cant wait to see you again and thank you once more.


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