Napleton Lincoln Blue Island

Reviews

Average Ratings

4.8
86 lifetime reviews.
  • service on 2012 MKZ

    2012 MKZ the service was good and the staff was very helpful

    Dealer Response

    Thank you, Dorothy, for the great review and the recommendation. We pride ourselves to be great and helpful here at Napleton Lincoln Blue Island. ...


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    2012 MKZ the service was good and the staff was very helpful

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Dorothy, for the great review and the recommendation. We pride ourselves to be great and helpful here at Napleton Lincoln Blue Island. We want all of our customers to feel at home and to want to come back. Thank you once again.


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  • The service department in Blue Island.

    The Napleton service dept does outstanding work. Mike and Dennis always listen and answer my questions and explain what type of maintenance is ...


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    The Napleton service dept does outstanding work. Mike and Dennis always listen and answer my questions and explain what type of maintenance is required and why.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Was looking for a Chrysler 300.

    Although I didn't buy one from them,I had a very nice experience at there dealership. Friendly and very helpful. Will go there again..

    Dealer Response

    We really appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!


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    Although I didn't buy one from them,I had a very nice experience at there dealership. Friendly and very helpful. Will go there again..

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!


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  • Happy customer

    Fast and friendly service.i would recommend it to anyone.


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    Fast and friendly service.i would recommend it to anyone.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    I appreciate the extra effort to acknowledge me by name as soon as I arrive. Thanks Dennis, Mike, Scott and Gene.

    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Roseann! At Napleton Lincoln Blue Island, we ...


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    I appreciate the extra effort to acknowledge me by name as soon as I arrive. Thanks Dennis, Mike, Scott and Gene.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Roseann! At Napleton Lincoln Blue Island, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Great

    The service at Napleton is always great. Dennis at the service center always makes me feel confident that I am driving the safest vehicle on the r...

    Dealer Response

    Thank you for writing this great review and giving our dealership such a high star rating! We hope to be of service to you again! Take care!


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    The service at Napleton is always great. Dennis at the service center always makes me feel confident that I am driving the safest vehicle on the road. I appreciate all their hard work and their dedication to customer satisfaction. Thank you!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for writing this great review and giving our dealership such a high star rating! We hope to be of service to you again! Take care!


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  • New purchase 2017 Navigator

    My wife and I have never had a more positive experience purchasing a new vehicle than what we've experienced at the Napleton Lincoln dealership in...

    Dealer Response

    James, thank you so much for your high rating of us here in the Sales Department. It's gratifying to know that we are doing such a good job. Thank...


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    My wife and I have never had a more positive experience purchasing a new vehicle than what we've experienced at the Napleton Lincoln dealership in Blue Island.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    James, thank you so much for your high rating of us here in the Sales Department. It's gratifying to know that we are doing such a good job. Thank you so much again. Enjoy your New Navigator!


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  • Scheduled servicing

    Very professional, as always!! All services were explained in detail along with any items that may have to be replaced within a set time and/or mi...

    Dealer Response

    Hi Dennis, Thank you for your positive review. We are glad your experience was good and that everything was professional and explained well. Thank...


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    Very professional, as always!! All services were explained in detail along with any items that may have to be replaced within a set time and/or miles period.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Dennis, Thank you for your positive review. We are glad your experience was good and that everything was professional and explained well. Thank you once more and we can't wait to see you again.


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  • Satisfied

    Excellent experience, good customer service. I will definitely bring my 2002 Lincoln LS back for the next service date. I also will finance my nex...

    Dealer Response

    Hi Mark, Thank you for your service review of us. We appreciate our customers and try and give the best experience we can. When your ready to buy ...


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    Excellent experience, good customer service. I will definitely bring my 2002 Lincoln LS back for the next service date. I also will finance my next Lincoln from this dealership.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mark, Thank you for your service review of us. We appreciate our customers and try and give the best experience we can. When your ready to buy your next Lincoln, we will be here to assist you. Thank you once more and we can't wait to see you again.


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  • automobile service

    great work, pleased with the outcome. Had to wait for parts to be ordered but was accommodated with a rental

    Dealer Response

    Hi Dorothy, Thank you for your review of us. We are glad to have accommodated you while you wait. We cant wait to see you soon and thank you once ...


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    great work, pleased with the outcome. Had to wait for parts to be ordered but was accommodated with a rental

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Dorothy, Thank you for your review of us. We are glad to have accommodated you while you wait. We cant wait to see you soon and thank you once again.


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